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Warranty, General Terms & Conditions
1.
The following terms and conditions apply to the sale of machinery, components and related services and products, of Finish
Thompson Inc. (hereinafter “the products”)
2.
Finish Thompson Inc. (the manufacturer) warrants only that:
a) its products are free of defects in material, design and workmanship at the time of original purchase;
b) its products will function in accordance with Finish Thompson Inc. operation manuals; Finish Thompson Inc. does not
guarantee that the product will meet the precise needs of the Customer, except for those purposes set out in any invitation
to render documents or other documents specifically made available to Finish Thompson Inc. before entering into this
agreement;
c) high quality materials are used in the construction of the pumps and that machining and assembly are carried out to the
highest standards. Except as expressly stated above, Finish Thompson Inc. makes no warranties, express or implied,
concerning the products, including all warranties of fitness for a particular purpose.
This warranty shall not be applicable in circumstances other than defects in material, design, and workmanship. In particular
warranty shall not cover the following:
d) Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear;
e) Damage to the product resulting from:
i. Tampering with, abuse or misuse, including but not limited to failure to use the product for its normal purposes as
stated at the time of purchase or in accordance with Finish Thompson, Inc. instructions for use and maintenance of the
product, or the installation or improper ventilation or use of the product in a manner inconsistent with the technical or
safety standard in force;
ii. Repairs performed by non-authorized service workshop, or opening of the unit by non-authorized personnel, or use of
non genuine Finish Thompson Inc. parts;
iii. Accidents, force majeure or any cause beyond the control of Finish Thompson Inc., including but not limited to light-
ning, water, fire, earthquake, and public disturbances, etc.
3.
The warranty shall cover the replacement or repair of any part, which is documented to be faulty due to construction or as-
sembling, with new or repaired parts free of charge delivered by Finish Thompson, Inc. Parts subjected to normal wear and
tear shall not be covered by the warranty. Finish Thompson, Inc. shall decide as to whether the defective or faulty part shall be
replaced or repaired. Transportation charges are prepaid to Finish Thompson.
4.
The warranty of the products shall be valid for a period of
12 months
from the date of delivery, under the condition that notice
of the alleged defect to the products or parts thereof be given to Finish Thompson, Inc. within the term of 8 days from the
discovery.
5.
Repair or replacement under the terms of this warranty shall not give a right to an extension to, or a new commencement of,
the period of warranty. Repair or replacement under the terms of this warranty may be fulfilled with functionally equivalent re-
conditioned units. Finish Thompson Inc. qualified personnel shall be solely entitled to carry out repair or replacement of faulty
parts after careful examination of the motor. Faulty parts or components when replaced by Finish Thompson Inc. will become
the property of Finish Thompson Inc. If this warranty does not apply, the purchaser shall bear all cost for labor, material and
transportation.
6.
Finish Thompson Inc. will not be liable on any claim, whether in contact, tort, or otherwise, for any indirect, special, incidental,
or consequential damages, caused to the customer or to third parties, including loss of profits, process down time, transpor-
tation costs, costs associated with replacement or substitution products, labor costs, installation or removal costs. In any and
all events, manufacturer’s liability shall not exceed the purchase price of the product and/or accessories.
7.
Return Policy.
Should you have any problems with this product, please contact the distributor in your area. The distributor
will determine if a return to the factory is necessary and will contact the factory for a Return Authorization Number. Otherwise,
contact our Technical Service Hotline (1-800-888-3743) or e-mail [email protected] if you have any questions
regarding product operation or repair.
Warranty Registration
Thank you for your purchase of this quality Finish Thompson product. Be sure to take a minute to register your pump at
Finishthompson.com/warranty.
Simply provide the model number, serial number and a few other pieces of information.
