* There is a possibility of a change in the specification, so please check our website for the
latest user’s manual.
Gently remove any build-up from the mesh filter with the tip of a toothpick. Please take care to
ensure that no foreign particles fall inside when doing so.
Maintenance
Contacting us
Warranty and after service
The warranty for this product is valid for 1 year from the day of purchase. During the warranty period,
we will repair the product based on the provisions below. The warranty is only valid in the country in
which the product was purchased. Please contact the store you purchased the product from regarding
questions pertaining to repairs. For products purchased outside your country of residence and for
support after the warranty period, please contact us using the Contact Form on our website.
1. During the warranty period, we will repair the product free of charge if the product failed even
though it was used in accordance with the instructions in the user's manual and the point of
caution sections.
2. In the following cases, repairs to the product will be subject to a fee even during the warranty period:
(1) The necessary documentation noted in the warranty card is not complete.
(2) The product is identified to be modified, disassembled, or repaired by a third party or customer
other than our company or our authorized organizations.
(3) The earphones were subjected to a strong impact or were allowed to get wet. Product failure
resulting from an excessive use of force on the product.
(4) Failure of the product or damage caused as a result of fire, earthquake, storm or flood damage,
lightning strike or other natural disaster.
(5) Repair of scratches on the surface of the housing or repair of the housing itself.
Please contact us regarding inquiries using the Contact Form on our website:
www.snext-final.com
SN EXT Co., Lt d.
3-12-7 Kitakase, Saiwai-ku, Kawasaki-shi,
Kanagawa 212- 0057, Japan
T his card is necessary in the event that the warranty is utilized. Please store
this card along with a receipt or other documentation showing the date of purchase
in a safe place to be produced in the event that the warranty is utilized.
Please refer to the manual for the provisions of the warranty.
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