5
TROUBLESHOOTING
Symptom
Cause
Solution
Shredder will not
operate.
1. Shredder is not plugged in.
2. Power switch is in the
OFF
(O)
position.
3. Pull-out bin is not aligned with
cabinet.
4. Shredder head is not situated on
cabinet correctly – red LED is lit
(PS80C-2 only).
5. Shredder is jammed due to
excessive paper (see Product
Usage Guide).
6. Shredder has exceeded the max-
imum run time and has entered
the cool down period (see
Product Usage Guide).
1. Plug in shredder.
2. Move power switch to AUTO (I) position.
3. Push the bin into cabinet to re-align bin and cabinet edges.
4. Move power switch to OFF (O) position and unplug shredder. Using caution, as PS80C-2 has sharp edges
under shredder head, position shredder head over cabinet. Place shredder head on top of cabinet. Firmly
push down on four corners of shredder head to lock shredder into place. Push bin into shredder cabinet
firmly so bin and cabinet edges are aligned. Move power switch to AUTO (I) position in order to begin to
shred.
5. Ensure wastebasket is empty then move power switch to REVERSE (R) position. This will reverse the
jammed paper out of the shredder. If the shredder jams in reverse, move to AUTO (I) and allow to run for 5
seconds. If jam does not clear, move switch to REVERSE (R) again and allow to run for 5 seconds. Repeat
this process until jam is cleared. If necessary, turn off the shredder and use care to grasp the paper and
carefully pull out to clear jam. Once cleared move power switch to AUTO (I) to continue shredding.
6. Move power switch to OFF (O) and allow shredder motor to cool down for a minimum of 25 minutes.
Shredder suddenly
stops whilst
shredding.
1. Shredder has exceeded the max-
imum run time and has entered
the cool down period (see
Product Usage Guide).
2. Shredder is jammed due to
excessive paper (see Product
Usage Guide).
1. Move power switch to
OFF (O) and allow shredder motor to cool down for a minimum of 25 minutes.
2. Ensure wastebasket is empty then move power switch to REVERSE (R) position. This will reverse the
jammed paper out of the shredder. If the shredder jams in reverse, move to AUTO (I) and allow to run for 5
seconds. If jam does not clear, move switch to REVERSE (R) again and allow to run for 5 seconds. Repeat
this process until jam is cleared. If necessary, turn off the shredder and use care to grasp the paper and
carefully pull out to clear jam. Once cleared move power switch to AUTO (I) to continue shredding.
Performance has
diminished, or shred-
der makes a squeak-
ing or rubbing noise
(PS80C-2 only).
1. Cutting blade needs to be oiled.
1. Move power switch to OFF (O). Squeeze the recommended lubricant (see MAINTENANCE) over the full
width of the cutters from the top of the shredder. Move the power switch to REVERSE (R) and allow to run
for at least 3 seconds. Repeat as necessary.
Shredder continues
to operate after
paper has been
shredded.
1. Shredder is designed to run-on
for several seconds in order to
clear any excess paper.
1. No corrective action required – this is normal.
LIMITED WARRANTY
Fellowes, Inc. (“Fellowes”) warrants the cutting blades of the machine to be free from defects in material and workmanship for 7 years from the date of pur-
chase by the original consumer. Fellowes warrants all other parts of the machine to be free of defects in material and workmanship for 1 year from the date
of purchase by the original consumer. If any part is found to be defective during the warrant period, your sole and exclusive remedy will be repair or
replacement, at Fellowes’ option and expense, of the defective part.
This warranty does not apply in cases of abuse, mishandling or unauthorised repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILI-
TY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERIOD SET FORTH
ABOVE. In no event shall Fellowes be liable for any consequential or incidental damages attributable to this product. This warranty gives you specific legal
rights. You may have other legal rights that vary. The duration, terms and conditions of this warranty are valid worldwide, except where different limitations,
restrictions or conditions may be required by local law.
For more details or to obtain service under this warranty, please contact:
EUROPEAN CONSUMER HELPLINE
00 800 1810 1810
(Accessible via most major telephone networks)
OR the nearest Fellowes location listed on the back page of this user manual.
Warrantor: Fellowes, Inc.
Red LED is lit.
1. Pull-out bin is not aligned with
cabinet.
2. Shredder head is not situated on
cabinet correctly.
3. Shredder is jammed due to
excessive paper causing the
jam protection feature to operate
(red LED will light) (see Product
Usage Guide).
1. Push the bin into cabinet to re-align bin and cabinet edges.
2. Move power switch to OFF (O) position and unplug shredder. Using caution, as PS80C-2 has sharp edges
under shredder head, position shredder head over cabinet. Place shredder head on top of cabinet. Firmly
push down on four corners of shredder head to lock shredder into place. Push bin into shredder cabinet
firmly so bin and cabinet edges are aligned. Move power switch to AUTO (I) position in order to begin to
shred.
3. Ensure wastebasket is empty then move power switch to REVERSE (R) position. This will reverse the
jammed paper out of the shredder. IF the shredder jams in reverse, move to AUTO (I) and allow to run for 5
seconds. If jam does not clear, move switch to REVERSE (R) again and allow to run for 5 seconds. Repeat
this process until jam is cleared. If necessary, turn off the shredder and use care to grasp the paper and
carefully pull out to clear jam. Once cleared move power switch to AUTO (I) to continue shredding.
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