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ENGLISH

Model 73Ci

PRODUCT MAINTENANCE

TROUBLESHOOTING

TO CLEAN THE SENSORS

CLEANING AUTO-START INFRARED SENSORS

Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors 
may become blocked by paper dust causing the motor to run even if there is no paper present. 

(Note: two paper detection sensors are located in the center of the paper entry)

.

All cross-cut shredders require oil for peak performance. If not oiled, a 
machine may experience diminished sheet capacity, intrusive noise when 
shredding, and could ultimately stop running. To avoid these problems, we 
recommend you oil your shredder each time you empty your waste bin.

OILING SHREDDER 

15

15

* Only use a non-aerosol vegetable oil in long 

nozzle container such as Fellowes 35250

FOLLOW OILING PROCEDURE BELOW AND REPEAT TWICE

Turn off and unplug 

shredder

Locate Auto-start  

infared sensor

Using cotton swab, wipe 

away any contamination 

from the paper sensors

Dip cotton swab in 

rubbing alcohol

Press and hold forward 
(    ) 2-3 seconds

*Apply oil across entry

3

1

2

4

1

2

Overheat Indicator:  When the Overheat Indicator is illuminated, the shredder has exceeded its maximum operating temperature and needs to cool down. This 
indicator will remain illuminated and the shredder will  not operate for the duration of the recovery time. See Basic Shredding Operation for more information about 
 the continuous operation and recovery time for this shredder.

Bin Full: When illuminated, the shredder waste bin is full and needs to be emptied. Use Fellowes waste bag 36052.

Bin Open: The shredder will not run if the bin is open. When illuminated, close the bin to resume shredding.

Remove Paper:  When illuminated, press reverse ( ) and remove paper. Reduce paper quantity to an acceptable amount and refeed into paper entry.

SafeSense

®

 Indicator: If hands are too close to the paper entry, the SafeSense

®

 indicator will illuminate and the shredder will stop shredding. If SafeSense

®

 

is active for 3 seconds, the shredder will automatically turn off and the user must press the power button on the control panel to resume shredding.

LIMITED PRODUCT WARRANTY 

Limited Warranty:  Fellowes, Inc. (“Fellowes”) warrants the parts of the machine to be free of 

defects in material and workmanship and provides service and support for 1 year from the date 

of purchase by the original consumer.  Fellowes warrants the cutting blades of the machine to 

be free from defects in material and workmanship for 5 years from the date of purchase by the 

original consumer. If any part is found to be defective during the warranty period, your sole and 

exclusive remedy will be repair or replacement, at Fellowes’ option and expense, of the defective 

part. This warranty does not apply in cases of abuse, mishandling, failure to comply with product 

usage standards, shredder operation using an improper power supply (other than listed on the 

label), or unauthorized repair. Fellowes reserves the right to charge the consumers for any 

additional costs incurred by Fellowes to provide parts or services outside of the country where the 

shredder is initially sold by an authorized reseller. ANY IMPLIED WARRANTY, INCLUDING THAT OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION 

TO THE APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable 

for any consequential or incidental damages attributable to this product. This warranty gives you 

specific legal rights. The duration, terms, and conditions of this warranty are valid worldwide, 

except where different limitations, restrictions, or conditions may be required by local law. For 

more details or to obtain service under this warranty, please contact us or your dealer.

Go to Support Section at www.fellowes.com or see back page of manual for useful telephone numbers.

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