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5

TROUBLESHOOTING 

INFORMATION TO THE USER

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable 

protection against harmful interference in an installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance 

with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this 

equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct 

the interference by one or more of the following measures: 
  -  Reorient or relocate the receiving antenna.
  -  Increase the separation between the equipment and receiver.
  -  Connect the equipment on a circuit different from that to which the receiver is connected.
  -  Consult the dealer or experienced radio/TV technician for help.

LIMITED WARRANTY

PROBLEM:

POSSIBLE SOLUTION:

The air quality control system fails to start.

•  Check to assure unit is connected to power supply.
•  Make sure filters are genuine filters, as unit will not function with other  

  brands. IMPORTANT: Make sure filter detection area on genuine AeraMax

® 

PRO  

  replacement filter aligns with window in filter frame.
•  Review “Re-Installing Filters” section for further detail.
•  Make sure front access panel is closed completely.
•  Make sure power switch is on.

The Filter replacement indicator light remain lit after 

replacing the filter(s).

•  Repeat filter light reset instruction.

Limited Warranty: Fellowes, Inc. (“Fellowes”) warrants the Array AW2 Commercial Grade Air Purifier (“Product”) to be free from defects in material and workmanship for the 

time periods as set forth below. 
The particle counters, IOT, sensors and display screen for a period of three (3) years from the date of original purchase of the Product.
All other parts for a period of five (5) years from the date of original purchase of the Product.  
In the event that the Product is installed into new construction, the warranty period shall commence on the date of the occupancy permit or one year after the date of purchase, 

whichever is earlier.  If any part is found to be defective during the warranty period, Fellowes will (at its sole option) either repair or replace the defective product with no charge 

for service or parts.  
This warranty does not cover damage caused by use of non-Fellowes approved filters or failure to follow the recommended replacement schedule.  This warranty does not apply 

in the cases of abuse, mishandling, failure to comply with product usage standards, operation using an improper power supply (other than listed on the label), installation error, 

or unauthorized repair.  This warranty does not cover replaceable filters.
Fellowes reserves the right to charge the consumer for any additional cost occurred by Fellowes to provide parts or service outside of the country where the Product was 

initially sold by an authorized reseller.  In the event that the Product is not readily accessible to Fellowes designated service personnel, Fellowes reserves the right to supply the 

customer with replacement parts or product in full satisfaction of its obligations under this warranty and any service obligations.  ANY IMPLIED WARRANTY, INCLUDING THAT 

OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE.  In no event 

shall Fellowes be liable for any consequential, incidental, indirect or special damages.  This warranty gives you specific legal rights.  The duration, terms, and conditions of this 

warranty are valid worldwide, except where different limitations, restrictions, or conditions may be required by local laws.  For more details or to obtain service under this 

warranty, please contact us or your dealer.

WIRELESS CONNECTION – GETTING STARTED 

This product has additional features that are only available when using the online dashboard.
To get started, please visit www.arrayviewpoint.fellowes.com
If you have questions or need help along the way, please contact us at 1-800-955-0959

MAINTENANCE AND CLEANING  

Power down machine and remove filters before starting maintenance (See Filter Installation/Removal Guide). 
Use dust cloth to remove dust and debris that may have built up around the unit internals.
Note: Do not attempt to clean inside fan blade area. Damage may occur to blades.
Note: Do not use the dust cloth to clean the filters. 
If there is dust and debris near the exhaust areas of the unit, gently use a dust cloth to loosen the dust.
Once complete, reinstall the filters, turn the unit on, and close the door.

Screen

Name

Home

Metric Detail

Filter Information

Screen Brightness

Turn Screen OFF

Functions

Air Index

AQI/Machine Status

•  Blue (Clean)

    o 91-100

•  Amber (Cleaning)

   81-90

•  Red (Cleaning)

   0-80

Air Index Sensor Readings

•  Colors on next page

Air Index

Sensor Readings

• Blue

   o  Ideal

• Amber

   o  Acceptable 

• Red

   o  Raised Levels

Filter Identification
Filter Life Remaining

• Blue

   o  100-11%

• Amber

   o  1-10%

• Red

   o  0%

Replacement Filter Numbers

Current Screen Brightness

Turn OFF Screen Option

Options 

Button

Go to ‘Metric Detail’ Page

Go to ‘Home’ Page

Toggle ‘Front Page 

Notification’

Adjust Screen Brightness

Turn OFF Screen

Screen Button

Go to ‘Filter Information’ Page Go to ‘Filter Information’ Page Go to ‘Screen Brightness’ Page Go to “Turn Screen OFF” Page

Go to ‘Home’ Page

Summary of Contents for Array AW2

Page 1: ...IONS AVANT D UTILISER L APPAREIL NE PAS JETER CONSERVER AFIN DE CONSULTER LES DIRECTIVES ULT RIEUREMENT EN CAS DE BESOIN LEA ESTAS INSTRUCCIONES ANTES DEL USO NO LAS DESECHE CONS RVELAS PARA REFERENCI...

Page 2: ...ces or a gas leak Do not use the unit where it is humid or where the unit may get wet Do not alter the length of the power cord Not suitable for use with solid state speed controls This product is for...

Page 3: ...link Reset Confirmed OFF Connection Disabled AIR QUALITY INDICATOR GREEN sensors calibrating BLUE air quality Good AMBER air quality Fair RED air quality Poor WHITE door open PURPLE unit ping from clo...

Page 4: ...htness Turn Screen OFF Functions Air Index AQI Machine Status Blue Clean o 91 100 Amber Cleaning 81 90 Red Cleaning 0 80 Air Index Sensor Readings Colors on next page Air Index Sensor Readings Blue o...

Page 5: ...is earlier If any part is found to be defective during the warranty period Fellowes will at its sole option either repair or replace the defective product with no charge for service or parts This warr...

Page 6: ...dans un endroit humide ou dans un endroit o il pourrait se faire mouiller Ne modifiez pas la longueur du cordon d alimentation Ne convient pas une utilisation avec des commandes de vitesse semi conduc...

Page 7: ...ation confirm e OFF Connexion d sactiv e INDICATEUR DE QUALIT DE L AIR VERT talonnage des capteurs BLEU qualit de l air bonne AMBRE qualit de l air passable ROUGE qualit de l air m diocre BLANC porte...

Page 8: ...ndre l cran Fonctions Indice de qualit de l air IQA tat de l appareil Bleu propre o 91 100 Ambre nettoyage 81 90 Rouge nettoyage 0 80 Lecture des capteurs d indice de l air Couleurs la page suivante I...

Page 9: ...re d fectueuse pendant la p riode de garantie Fellowes r parera ou remplacera sa seule discr tion le produit d fectueux sans frais de service ou de pi ces Cette garantie ne couvre pas les dommages cau...

Page 10: ...jarse No altere la longitud del cable de alimentaci n No es apto para usarse con controles de velocidad de estado s lido Este producto es solo para uso en interiores Cambie sus filtros en los interval...

Page 11: ...ADO Conexi n deshabilitada INDICADOR DE CALIDAD DEL AIRE VERDE sensores en calibraci n AZUL calidad del aire buena MBAR calidad del aire regular ROJO calidad del aire mala BLANCO puerta abierta P RPUR...

Page 12: ...tro Brillo de la pantalla Apagar pantalla Funciones ndice de aire AQI Estado de la m quina Azul Limpia o 91 100 mbar Limpieza 81 90 Rojo Limpieza 0 80 Lecturas del sensor de ndice de aire Colores en l...

Page 13: ...un a o despu s de la fecha de compra lo que ocurra primero Si se determina que alguna pieza es defectuosa durante el per odo de garant a Fellowes a su exclusivo criterio reparar o reemplazar el produc...

Page 14: ...14...

Page 15: ...15...

Page 16: ...d Avenue Itasca Illinois 60143 1 800 955 0959 www fellowes com B r a n d s 2023 Fellowes Inc Part 412772 U S 1 800 955 0959 Canada 1 800 665 4339 Mexico 001 800 514 9057 CUSTOMER SERVICE SUPPORT www f...

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