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Quick Installation Guide   

7

 

ZP 500 Thermal Printer

Now that you have installed the ZP 500 thermal printer driver, 

follow the procedure below to complete the setup of  

your thermal printer driver with the appropriate FedEx  

Ship Manager

®

 solution.

If you are using FedEx Ship Manager at fedex.com:
1. 

Log in to FedEx Ship Manager at fedex.com. (Go to  

fedex.com

, place your cursor over the 

Ship

 tab and select 

Prepare Shipment 

from the drop-down menu. The fedex.com 

Login screen displays.)

2. 

Click 

Preferences

 at the top of the screen.

3. 

In the Printer and Scale Options area of the Preferences 
screen, click the 

Thermal Printer

 radio button or click 

Set 

up thermal printer

. The Thermal printer setup instructions 

screen displays.

Note: If the Thermal printer setup instructions screen displays for the LP 2844 

thermal printer, select 

ZP 500

 from the Select thermal printer drop-down 

menu in Step 1.

Note: To prevent printing problems, you must comply with the Java requirements 

listed in the thermal printer setup instructions. To access the Java requirements 

for the ZP 500 thermal printer, click 

Detailed instructions

 on the Thermal printer 

setup instructions screen. When the resulting screen displays, click 

FedEx Ship 

Manager at fedex.com – Thermal Label Printer Selection

. Scroll through 

the Frequently Asked Questions section and locate the “What are the minimum 

hardware requirements?” question. The current Java requirements for the ZP 500 

thermal printer are located in the ZP 500 minimum hardware requirements list.

Step 6: Complete Setup

4. 

Click 

Done

, and then click 

Save changes 

on the Preferences 

screen to save the ZP 500 printer as the default printer.

5. 

On the Preferences screen, click the 

Thermal Printer

 radio 

button or click 

Set up thermal printer

.

6. 

Click 

Print test message

 in step 5 of the online instructions 

to make sure the printer is properly set up.

7. 

Once you’ve completed the procedure, click 

Done

, and then 

click 

Save changes

 on the Preferences screen.

If you intend to use FedEx Ship Manager Software but you have 

not installed the software yet, insert the FedEx Ship Manager 

Software CD and follow the installation procedure.

If you are using FedEx Ship Manager Software and have 

already installed the software:
1. 

Launch FedEx Ship Manager Software.

2. 

From the tool bar, click 

Customize

 and select 

System Settings

.

3. 

Select the appropriate system number and click 

Modify

.

4. 

Select the 

2 – FedEx Customer Admin

 tab.

Summary of Contents for ZP 500

Page 1: ...ZP 500 Thermal Printer Quick Installation Guide FedEx Ship Manager Software FedEx Ship Manager at fedex com ...

Page 2: ...P 500 and Z4Mplus DT FedEx Shipping System Printers Mini CD 4 USB Cable 5 Power Cord 6 The Clean Penn With the Clean Penn you can preserve print quality and extend print head life You should use it to clean residue on the thermal print head whenever you are replacing a roll of labels Step 1 Confirm Printer Kit Contents ...

Page 3: ...ove the first 2 to 3 labels from the roll 4 Make sure that the core is resting on the hangers and that the roll turns freely The roll must not sit in the bottom of the media compartment 5 Close the printer cover Connect the power cord to the printer first and then to the power source e g wall outlet Ensure that the labels are installed correctly Note You can obtain additional labels for the therma...

Page 4: ...n the printer Be sure to thread the USB cable through the strain relief clip before connecting it to the printer Then connect the USB cable from the printer to a dedicated USB port on the computer After connecting the printer turn your computer on but do not turn the printer on yet Step 3 Connect the Printer to Your Computer Step 4 Turn Your Computer On ...

Page 5: ...lays 4 Click Next then follow the onscreen instructions to uninstall the old thermal printer driver e g for LP2844 thermal label printer 5 When you have completed this process reboot your computer When it restarts the Zebra Printers for FedEx Shipping Applications screen displays so you can install the ZP 500 thermal printer driver Note If the Zebra Printers for FedEx Shipping Applications screen ...

Page 6: ... the best driver in these locations radio button Also select the Include this location in the search checkbox 16 Click Browse to navigate to the designated directory where you saved the printer driver files The default directory is C ZUD4233 Click OK 17 Click Next The Completing the Found New Hardware Wizard screen displays Note If the Windows Logo testing message displays click Continue Anyway Th...

Page 7: ...the Thermal printer setup instructions screen When the resulting screen displays click FedEx Ship Manager at fedex com Thermal Label Printer Selection Scroll through the Frequently Asked Questions section and locate the What are the minimum hardware requirements question The current Java requirements for the ZP 500 thermal printer are located in the ZP 500 minimum hardware requirements list Step 6...

Page 8: ...ver you just installed and click OK 6 Click OK to exit System Settings To verify that the printer is properly configured click Utilities from the tool bar and select Printer Setup The label printer you just installed should display in the Label Printer section If not select the label printer from the drop down menu Click Test Printer and then click OK Now you can begin printing using your ZP 500 T...

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