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Chapter 6: Ordering Parts and Service
Federal Signal Corporation will service your equipment or provide technical assistance with any
problems that cannot be handled locally. Contact your local dealer/distributor for replacement
parts availability or contact the Federal Signal Service Department (7 a.m. to 5 p.m., Monday
through Friday, Central Time) at:
Service Department
Federal Signal Corporation
2645 Federal Signal Drive
University Park, IL 60484-3167
800-433-9132
800-343-9706 (fax)
Email: [email protected]
Ordering Replacement Parts
To order replacement parts, please contact your local dealer/distributor or:
Mobile Systems Customer Support
Federal Signal Corporation
Phone: 1-800-264-3578
Returning a Product to Federal Signal
Before returning a product to Federal Signal, call 800-264-3578, 800-433-9132, or 800-824-
0254 to obtain a Returned Merchandise Authorization number (RMA number). To expedite the
process please be prepared with the following information:
• Your Federal Signal customer or account number.
• The purchase order number under which the items were purchased.
• The shipping method.
• The model or part number of the product being returned.
• The quantity of products being returned.
• Drop ship information as needed.
• Any estimate required.
When you receive your RMA Number:
• Write the RMA number on the outside of the box of returned items.
• Reference the RMA number on your paperwork inside of the box.
Summary of Contents for JetSolaris JLX Series
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