
14
Trouble Shooting
Emergencies
Possible cause
Prevention/ Solution
Gas leaking from
cracked/cut/burned hose
Damaged hose
Turn off gas at LP tank, if hoes is cut or cracked, replace
valve/hose/regulator. See LP tank lead test and
connection regulator to the LP tank
Gas leaking from LP tank
Mechanical failure due to resting or
mishandling
Turn off LP tank valve
Gas leaking from LP tank
valve
.Failure or tank valve from
mishandling or mechanical failure
Turn off LP tank valve. Return LP tank to gas supplier
Gas leaking between LP
tank and regulator
connection
Improper installation, connection
not tight, failure of rubber seal
Turn off LP tank valve, remove regulator from cylinder
and visually inspect rubber seal for damage, see LP tank
test and connection regulator to the LP tank
Fire coming through
control panel
Fire in burner tube section of
burner due to partial blockage
Turn off control knobs and LP tank valve. After fire is
out and grill is cold, remove burner and inspect for
spider nests or rust. See natural hazard and cleaning
the burner assembly pages.
Troubleshooting: Problem Possible cause
Prevention/ Solution
Grease fire or continuous
excessive flames above
cooking surface
Too much grease buildup in burner
area
Turn off LP Tank. Leave lid open to allow flames to die
down. After cooling, clean food particles and excess
grease from inside firebox area, grease cup/pan/tray,
and other surfaces
Burner will not light using
ignitor
Gas issues
1.Trying to light wrong burner
2. Burner not engaged with control
valve
3. Obstruction in burner
4.No gas flow
5.Vapor lock at coupling nut to LP
tank
6. Coupling nut ad LP tank valve not
fully connected.
1. See instructions on control panel and section in the
Use and Care.
2. Make sure valve are positioned inside of burner
tubes.
3. Ensure burner tubes are not obstructed with spider
webs or other matted, see cleaning section of use and
care
4. Make sure LP tank is not empty. If LP tank is not
empty, refer to “sudden drop in gas flow.
5. Turn off knobs and disconnect coupling nut from LP
tank. Reconnect and retry.
6. Turn the coupling nut approximately one-‐half to
three-‐quarters
Summary of Contents for Solgrill 2
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