Fast & Fluid Management – SK350
V 2.0-2015
page 14
Problem solving
Introduction
Before calling your machine supplier or Service Department, please check whether you can solve the
problem yourself. If you cannot, then call the Service Department for advice. Have the model number and
serial number at hand (these can be found on the silver sticker at the back of the machine). Use the Problem
Solving chart below to judge whether you can solve a problem yourself or whether you need to call in the
Service Department. On no occasion remove side panels yourself, this may only be done by trained service
personnel.
Attention! MOVING PARTS CAN CAUSE INJURY. Always turn off
power (e.g. by pressing emergency stop) before accessing
moving parts.
Problem Solving
Symptom
Cause
Action
Main power supply is
present but the machine
does not work
Door of the machine is open
Close the door
Emergency stop is active
Turn emergency stop clockwise
Machine is overloaded
Unload (max 35 kg)
Fuse blown (on the socket)
Shut power off and replace fuse
(see page 15)
Door switch is defective
Call service
Keyboard is defective
Call service
Fuse F3= 1A blown (on the
main board)
Call service
Main board is defective
Call service
Extreme vibration when
mixing
Machine incorrectly loaded
Place load in can table center
Machine is not level
Level the machine
Adjustable feet set incorrectly
Adjust all feet so they support
the machine properly and lock
them into position.
Suspension struts are defective Call service
Clamping plate goes down,
then nothing happens
Fuse F2 = T8A blown (on the
main board)
Call service
Main board is defective
Call service
Shaker motor is defective
Call service
Start relais or capacitors are
defective
Call service
Clamping plate jammed
Call service
Clamping plate will not go
down
Clamping motor is defective
Call service
Cable of the clamping motor is
defective
Call service
Main board is defective
Call service
Door switch defective
Call service
