FARONICS DEEP FREEZE MAC Manual Download

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Deep Freeze Mac Security Notice

Apple provides an application called

Open Firmware Password

that can be used to ensure that all keys

that affect the normal start up of the computer are disabled. This prevents users from pressing the keys

necessary to boot into single-user mode or boot from an alternative volume at start up. To download

the Open Firmware Password application, refer to Apple’s instructions at:

http://www.apple.com/support/downloads/openfirmwarepassword.html

For Mac OS X 10.4 or later, the updated version of this application can be copied from the software

installation disc, located at Applications/Utilities on the disc.
Intel-based Macintosh computers can be protected by firmware passwords as well. The firmware in an

Intel-based computer uses Extended Firmware Interface (EFI) technology - Open Firmware is used in

computers that use PowerPC processors.

Technical Support

Every effort has been made to design this software for ease of use and to be problem free. If problems

are encountered, contact Technical Support:

Email:

[email protected]

Phone:

800-943-6422 or 604-637-3333

Hours:

7:00 am to 5:00pm (Pacific Time)

Contact Information

Web:

www.faronics.com

Email:

[email protected]

Phone:

800-943-6422 or 604-637-3333

Fax:

800-943-6488 or 604-637-8188

Hours:

7:00 am to 5:00pm (Pacific Time)

Address:

USA

2411 Old Crow Canyon Road, Suite 170

San Ramon, CA 94583

USA

Canada

609 Granville Street, Suite 620

Vancouver, BC V7Y 1G5

Canada

Europe

Siena Court, The Broadway

Maidenhead, Berkshire

SL6 1NJ UK

Email: [email protected]

Phone: +44-1628-509008

Fax: +44-1628-509118

Last modified: January, 2010

System Profiler, and WINSelect are trademarks and/or registered trademarks of Faronics Corporation. All other company and product

names are trademarks of their respective owners.

Summary of Contents for DEEP FREEZE MAC

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Page 3: ...e PowerPC processors Technical Support Every effort has been made to design this software for ease of use and to be problem free If problems are encountered contact Technical Support Email support faronics com Phone 800 943 6422 or 604 637 3333 Hours 7 00 am to 5 00pm Pacific Time Contact Information Web www faronics com Email sales faronics com Phone 800 943 6422 or 604 637 3333 Fax 800 943 6488 ...

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Page 5: ...tion 10 Boot Control Tab 11 Drives Tab 12 ThawSpace Tab 13 Adding a Global ThawSpace 13 Adding a User ThawSpace 14 Removing a User or Global ThawSpace 14 Resizing a ThawSpace 15 Limitations of Resizing a ThawSpace 16 Maintenance Tab 16 Mapping Tab 18 DF Users Tab 19 Adding Deleting and Editing DF Users 19 Uninstall Tab 20 Exporting and Importing Configurations 20 Using Deep Freeze 21 Deep Freeze I...

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Page 7: ... Freeze Mac requires Mac OS X Tiger v10 4 11 Leopard v10 5 1 and up or Snow Leopard v10 6 0 and up Deep Freeze Mac is a Universal application Intel and PPC compatible ARD integration requires Apple Remote Desktop version 2 2 or later A minimum of 256 MB RAM is recommended Important Terminology A Frozen volume or partition is completely restored to its exact original configuration and contents upon...

Page 8: ...at are to be put in a Thawed state can be specified using the Deep Freeze Controller after the install and restart following the install Installing via Apple Remote Desktop Deep Freeze is distributed as a standard installation package file and can therefore be installed over a network using Apple Remote Desktop s Install Packages command Refer to the Apple Remote Desktop user guide for more inform...

Page 9: ...e effect after a restart Opening the Deep Freeze Controller Use one of the following three options to open the Deep Freeze Controller Browse to Applications Faronics DFXControl app and double click Press Ctrl Opt Shift F6 Click the Deep Freeze icon in the menu bar and select Login Creating the First User 1 Unless a Deep Freeze user DF User was created using the Deep Freeze Assistant the first time...

Page 10: ...with seven tabs Boot Control Drives ThawSpace Maintenance Mapping DF Users and Uninstall When opening the Deep Freeze Controller again the login window appears as shown Enter a valid DF User Name and password and click OK The Deep Freeze Controller screen appears with the Boot Control tab active Updating the License Key after Installation To update the License Key after installation complete the f...

Page 11: ...wed icon select the Hide Thawed Icon in menu bar checkbox To display Frozen partitions without a Deep Freeze icon select the Don t badge Frozen partitions checkbox To set the workstations to restart when a user logs out select the Restart instead of Log Out checkbox To display the workstation status Frozen or Thawed remotely inApple Remote Desktop select the Show Status in Apple Remote Desktop che...

Page 12: ... in the Deep Freeze Assistant see Appendix I for more information If you have created a partition to save user data and did not designate it as a Thawed partition in the Assistant put that partition in a Thawed state by deselecting the corresponding checkbox in the Frozen column To save any changes made click Apply the changes take effect after a restart Removable media such as external FireWire o...

Page 13: ...ange from 1 MB to 120 GB The computer must be in a Thawed state to create or modify a ThawSpace If a ThawSpace was set up using the Deep Freeze Assistant a dialog with a progress bar appears stating that ThawSpaces are being created The Global ThawSpace and user ThawSpace are displayed as removable media on the desktop Other users ThawSpaces are displayed as a folder with restricted access Amaximu...

Page 14: ...he particular user On Mac OS X 10 4 other users ThawSpaces will not be displayed on the Desktop On Mac OS X 10 5 and 10 6 when a user logs in other users ThawSpaces will be displayed on the Desktop as a folder with restricted access It is not possible to remove an existing ThawSpace and retain its contents Removing a ThawSpace that has a user mapped to it will prevent the user from logging on to t...

Page 15: ... use the drop down menu to choose if it is sized in MB or GB The default size of a ThawSpace User ThawSpace and Global ThawSpace is 10 MB 4 Click OK to resize the ThawSpace s or Cancel to return to the tab without resizing the ThawSpace s 5 In the ThawSpace tab click Apply to resize the ThawSpace s A dialog prompts for the administrative username and password The change will not take effect withou...

Page 16: ...zed However if the data is written only at the start of the ThawSpace it can be resized to the limit where there is continuous free space till the end of the ThawSpace Maintenance Tab The Maintenance tab is used to schedule a Maintenance Period when the computer will be automatically Thawed to allow Apple Software Updates to be permanently applied The computer must be Frozen for the Maintenance sc...

Page 17: ...event a user from accessing the computer during the Maintenance Period Select Warn User At to provide a message to users warning them that the computer will be taken over at a specified time and enter the warning time in the field provided Use the Message for User text box to enter a custom message for the user explaining that the Maintenance Schedule will take place at a specified time by inserti...

Page 18: ...e will prevent access from the original user account Partition The user account can be mapped to a specific partition listed in the Drives tab Custom This option lets certain elements pictures movies and music etc of a user account be mapped to the User ThawSpace Partitions To do this click on the element and select the ThawSpace Partition that it will be mapped to Custom mapped users must be loca...

Page 19: ...pple Remote Desktop ARD is going to be used to manage Deep Freeze Mac deployments ensure that only alpha numeric characters are used in the password or the remote tasks will fail 3 Click OK to save the changes to the user profile or click Cancel to exit with no changes saved To delete a DF User click Delete A dialog appears asking for confirmation of the deletion Click Cancel to exit the dialog or...

Page 20: ...ts and Deep Freeze is uninstalled All program components are permanently deleted when Deep Freeze is uninstalled Before removing a ThawSpace remove its profile or folder mapping Exporting and Importing Configurations A file containing the configuration information set in the Deep Freeze Controller can be exported as a property list file The property list can be imported into another Deep Freeze Co...

Page 21: ... or User ThawSpace a network location or onto a CD USB keychain drive or FireWire hard drive Software Installation and Permanent Changes Permanent changes and software installations can only be made to a Thawed computer a Thawed volume or a ThawSpace on the computer If a computer is in a Frozen state any software that has been installed will be gone after a restart A newly installed application sh...

Page 22: ...ectly install Deep Freeze specific Saved Tasks into the Apple Remote Desktop ARD console on the current system ARD tasks are not part of the customized Deep Freeze installation package ARD must not be running in order for the task installation to be successful To run Deep Freeze Assistant complete the following steps 1 Double click the program icon to open the Deep Freeze Assistant The Introductio...

Page 23: ...tasks should be deleted before installing new ones with the Deep Freeze Assistant to avoid any possible execution issues Choose the preferred action and click Continue The Deep Freeze Custom Installer screen appears 4 Enter the License Key If no License Key is specified Deep Freeze will expire 30 days after installation 5 To create a custom client installer select Yes Create a custom installer and...

Page 24: ... state for a specified number of restarts choose Boot Thawed on Next and specify the number of restarts the number entered must be between 1 99 To set the computer s to a Thawed state choose Boot Thawed To designate up to four known partitions on the computer s as Thawed enter their names in the fields provided below Thaw these Partitions Only named partitions that exist on a computer will be Thaw...

Page 25: ... Thawed partition where documents and changes are retained persistently Administrators can create a User ThawSpace for each local user or a Global ThawSpace that all users can share Computers must be in a Thawed state to create a ThawSpace for your install package set the Boot Control setting to Boot Thawed To create a Global ThawSpace click the Create Global ThawSpace of checkbox and enter the pr...

Page 26: ...mapped while others fail Failure can occur as a result of one or more of the following The destination already exists The destination does not have sufficient space Attempts to map using the ARD may also fail due to the destination existing but not being mounted at that time A destination that has room for one user may not have room for all users and in this case some of the users may be copied to...

Page 27: ...ule will recur on a weekly basis Select Install Apple Software Updates to automatically perform Apple Software Updates during the Maintenance Schedule Select Lock Out User to prevent user access during the scheduled updates Select Warn User At to provide a message to users warning them that the computer will be taken over at a specified time and enter the specified time in the field provided Use t...

Page 28: ...e to Save screen appears 12 Click Choose A standard Save dialog appears Browse to a location to save the custom client installer and select it Alternatively drag and drop the preferred save location into the Choose dialog screen Click Continue The final screen appears stating that the custom client installer was successfully created and that the Deep Freeze tasks were installed into ARD Click Quit...

Page 29: ... and arguments are available in this release Task Command Argument Function activateSchedule Schedule name Activates the scheduled updates on target computer s name of the schedule must be included in the command as a parameter addUser New user name Adds user to list addSchedule schedule_name a on off d monda y tuesday wednesday thursday friday saturd ay sunday b 24 hr time e minutes o on off i on...

Page 30: ...rnuser o f f 2 4 h r t i m e message message string shutdownafter on off Edits a schedule editUser User name Allows administrators to edit the name and password of a user freezePartition Partition name Designates a partition on target computer s to be Frozen getARDInfoField Specifies which Apple Remote Desktop s information field is used to display the workstation status getLicenseInfo Displays th...

Page 31: ...ecifies that the result is in XML format tagUserThawSpaces on off TagsUserThawSpaces if configured with user icons removes Tags from User ThawSpaces This option must be used before the ThawSpace is created user icon tags can not be added after creation thawPartition Partition name Designates a partition on target computer s to be Thawed uninstall Uninstalls Deep Freeze from target computer s The t...

Page 32: ...a dialog listing the designated computers assigned to the task Before a computer is added to the list it reads No Computers 2 Drag and drop the preferred workstations or group of workstations into the dialog from the computers in the All Computers list The number of computers assigned to a specific task appears at the bottom of the window 3 Click Save Using and Editing Tasks To use the tasks they ...

Page 33: ...ter s In the above example admin is the Deep Freeze user name and admin is the Deep Freeze password The name and password may already be present in the task depending on the settings that were specified in Deep Freeze Assistant The following tasks must run as root on the target computer Otherwise insufficient permissions will cause the task to fail createThawSpace resizeThawSpace mapAllUsers statu...

Page 34: ...rget computer s to restart in a Frozen state bootThawed Sets target computer s to restart in a Thawed state bootThawedFor 5 Sets target computer s to restart in a Thawed state for the next 5 restarts this number can be customized in the Task Edit window checkForUpdates Checks whether the present version of Deep Freeze on the target computer s is the most current createThawSpace Creates virtual par...

Page 35: ...target computer s to display the Deep Freeze Thawed icon in the menu bar status Requests target computer s to display the status of various Deep Freeze settings tagUserThawSpaces Tags User ThawSpaces if configured with user icons this option must be used before the ThawSpace is created user icon tags can not be added after creation thawPartition Designates a partition on target computer s to be Th...

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