Faro Gage, Manual

Page: 51 / 104

FARO Gage
May 2011
43
Chapter 6: Maintenance and Troubleshooting
Click OK. If the test passes, the Gage should work normally. If the test
fails, contact FARO’s Customer Service.
If the test passes but your software still does not connect, make sure
your Gage driver software is current. The latest driver software may be
on a separate CD-ROM that came with your Bluetooth equipped Gage,
or any other FARO software package. If you are unsure about what
version of the Gage driver you are running contact your Customer
Service Representative by Phone, Fax or E-Mail.
See “Technical
Support” on page 67.
• You are within the maximum 30' Bluetooth range, but cannot get a reliable
connection.
1 Bluetooth works with a radio frequency, or RF, signal which can be blocked
by obstructions. Metallic obstructions are especially degrading to the signal.
For best results, ensure you have a clear path between your computer and the
Gage.
FARO Wireless FAQ
• How fast is the connection?
1 Megabit/second.
• What is the range of the FARO Wireless connection?
Approximately 30 feet or 10 meters.
• How many simultaneous Bluetooth wireless connections can be established
with the Gage driver?
Two.
• Can both USB and Bluetooth wireless Gages be connected simultaneously?
Yes.
• Can a single Gage connect using both Bluetooth wireless and a USB cable at
the same time?
No. If both are properly connected, the Bluetooth wireless will be the
only active connection for that Gage.
• Can I add a Bluetooth wireless connection while the Gage driver is already
running?
No, the Gage driver must be unloaded before changing any FARO
Wireless settings.
08M47E00_FAROGage.book Page 43 Wednesday, June 8, 2011 4:12 PM