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Focus Premium Laser Scanner
User Manual

March 2022

Summary of Contents for Focus Premium

Page 1: ...Focus Premium Laser Scanner User Manual March 2022 ...

Page 2: ...OR USE OF THE FARO LASER SCANNER FARO SCANPLAN FARO FREESTYLE 2 OR THEIR MATERIALS THE SOLE AND EXCLUSIVE LIABILITY TO FARO TECHNOLOGIES INC REGARDLESS OF THE FORM OF ACTION SHALL NOT EXCEED THE PURCHASE PRICE OF THE MATERIALS DESCRIBED HEREIN THE INFORMATION CONTAINED IN THIS MANUAL IS SUBJECT TO CHANGE WITHOUT NOTICE AND DOES NOT REPRESENT A COMMITMENT ON THE PART OF FARO TECHNOLOGIES INC ACCEPT...

Page 3: ...equipment 7 Chapter 3 Safety Precautions 8 Intended Use 8 Improper Use 8 Operators 8 General Safety Information 8 Nameplate symbols 9 Laser Safety 10 Electrical Safety 10 Power Block Battery Safety Measures 11 Power Dock Battery Charger Safety Measures 11 Mechanical Safety 12 Transport 13 Storage 14 Servicing 14 Chapter 4 Parts and Their Functions 15 FARO Focus Premium Laser Scanner User Manual Le...

Page 4: ...attery 28 Setting up the FARO Focus Premium 29 Setting up the Tripod 29 Inverting the scanner 31 Mounting and Using the Quick Release 32 Prepare the Tripod 32 Prepare the Scanner 32 SD Card 33 Preparing an SD Card 33 Structure of the SD Card 34 Inserting the SD Card 35 Switching on the FARO Focus Premium 36 Initial Scanner Settings 36 Setting the Interface Language 37 Setting the Date and Time 37 ...

Page 5: ... Sensors 69 Scan with Color 70 Manage 70 Scan Projects and Clusters 71 Description of Project Button Icons 76 Selected Profile 76 Description of Factory Profiles 77 Operators 78 Sensors 80 Level the Scanner Using Inclinometer 81 General Settings 86 Status 90 WLAN Mode Scanner Settings 90 Access Point Mode Settings 93 Example Configuration of a Notebook with Microsoft Windows 93 Notebooks in Ad Hoc...

Page 6: ... Using the Scanner as a WLAN Access Point 115 On Site Compensation in FARO Stream App 116 Troubleshooting 116 Scan Groups 116 Creating a Scan Group 117 Retaking Pictures 119 Chapter 8 Maintenance 120 Cleaning Instructions for Optics 120 What Is Needed 121 Cleaning Slightly Contaminated Optics 122 Dry Pre Cleaning Non Contact Cleaning 122 Wet Cleaning with Tissue and Isopropyl Alcohol as a Cleaning...

Page 7: ...1 Disposal 139 Chapter 12 Technical Support 140 Appendix A Software License Agreement 142 Appendix B Purchase Conditions 144 Appendix C Industrial Service Policy 150 Appendix D Industrial Products Service Policy 153 Appendix E Certifications 154 Certifications 154 CE Declaration of Conformity 154 RF exposure statement 154 FCC Notices 155 FCC Equipment Authorization 155 Industry Canada IC 155 FARO ...

Page 8: ...rocedure or practice that if not correctly performed or adhered to could result in personal injury Do not proceed beyond a CAUTION notice until the indicated conditions are fully understood and met NOTICE A NOTICE denotes a hazard It calls attention to an operating procedure or practice that if not correctly performed or adhered to could result in damage to the product or loss of important data Do...

Page 9: ...n objects at distances between 0 5 meters and approximately 70 150 or 350 meters depending on your license Additional features such as Swift are also available with extra licenses Contact your FARO Sales representative for information Focus Premium provides exceptional capturing efficiency data quality and accuracy for professional applications across the construction public safety operations and ...

Page 10: ...e integrated quick charge battery l High Dynamic Range HDR imaging method merges images captured with different exposure settings into one image with a greater dynamic range of luminosity l Photo realistic 3D color scans due to the integrated color camera or panorama camera l Integrated dual axis compensator to automatically level the captured scan data l Integrated GPS sensor to determine the sca...

Page 11: ...cted back to the scanner The distance from the scanner to the object is accurately determined by measuring the phase shifts in the waves of the infrared light HYPERMODULATIONTM greatly enhances the signal to noise ratio of the modulated signal with the help of a special modulation technology The x y z coordinates of each point are then calculated by using angle encoders which measure the mirror ro...

Page 12: ...uniting hardware with cloud software Stream makes on site capture workflows more efficient and brings captured data directly into the FARO ecosystem It does so by providing live feedback of the captured scans while performing its pre registration function Stream provides the best on site efficiency for data capture with the Focus Premium scanner for scan operations in architecture engineering cons...

Page 13: ...llowing standard equipment Power Dock battery charger Status indicator Power supply unit Laser scanner Power Block battery ACCS PWR 0014 4 mm hex key Scanner transport and carrying case Quick Release Mirror cleaning liquid for optics Quick Start Guide and Safety Manual SD card reader An SD card is already inserted in the scanner AC power cable Required additional equipment FARO recommended tripod ...

Page 14: ...ermal cover l PanoCam NOTE The charged Power Block battery and a tripod are the minimum required equipment for carrying out a scanning project FARO Focus Premium Laser Scanner User Manual Chapter 2 Introduction FARO Focus Premium March 2022 Page 7 of 157 ...

Page 15: ...uct damage or serious personal injury can occur Operators In the interests of safety the laser scanner and its accessories should only be used by suitably trained and knowledgeable operators after they have read and understood this manual and carefully considered all potential hazards involved We recommend that operators participate in trainings offered by FARO General Safety Information l Do not ...

Page 16: ...and safety experts l For outdoor use use the Power Block battery as the power supply ensuring that the device is protected from rain or spray water Use the scanner in a non condensing environment l When the product is transferred from a cold to a significantly warmer environment water may condense on some elements inside the scanner To avoid this place the scanner in an airtight plastic bag before...

Page 17: ... Laser Notice No 56 dated May 8 2019 l The FARO Focus Premium Laser Scanner is safe under reasonably foreseeable conditions of operation The maximum permissible exposure MPE cannot be exceeded It is harmless to the eyes if it is used and maintained in accordance with the instructions in this user manual Electrical Safety WARNING Do not open the housing Dangerously high voltages are present inside ...

Page 18: ...Premium is not in use for long periods of time remove the battery l Store the battery only when it is charged at about 30 of a full charge We recommend charging the battery to 30 once a year while it is in long term storage l Storage temperatures when at 30 charge are 1 month 20 C to 60 C 14 F to 140 F 3 months 20 C to 45 C 14 F to 113 F 1 year 20 C to 25 C 14 F to 77 F l Storage humidity range is...

Page 19: ...a danger of explosion Mechanical Safety WARNING Rotating Mirror The mirror unit rotates with high speed while scanning and for a short period after the scan While the mirror is rotating keep your distance from the product and do not touch the rotating mirror unit with your hands fingers hair clothing or any objects at the risk of personal injury and damage to the FARO Focus Premium CAUTION General...

Page 20: ...an seriously damage the laser scanner and render it incapable of proper operation l Carry the laser scanner separately from its equipment or for optimal protection use the original transport case l When shipping and transporting the laser scanner by rail sea air or road use its original transport case and a suitable outer cardboard box for optimal protection against shock and vibration l The FARO ...

Page 21: ...g Servicing and repair must only be done by qualified service personnel authorized by FARO Unplug the product from the power outlet and remove the battery Request servicing then deliver it to qualified service personnel under the following conditions if l the power supply cord or plug is damaged l the product has been exposed to rain water or other liquids l the product has been dropped or damaged...

Page 22: ...unning press again to turn it off You must confirm shutoff by tapping on the display NOTE In exceptional cases such as if the shut down mechanism does not work or the scanner is non responsive press and hold the button until the scanner shuts down Touchscreen display Accessory bay 1 Accessory bay 2 FARO Focus Premium Laser Scanner User Manual Chapter 4 Parts and Their Functions FARO Focus Premium ...

Page 23: ...pyl alcohol Battery Side Figure 4 2 Battery Side of the FARO Focus Premium Battery compartment cover Socket to plug in the external power supply ACCS PWR 0010 LED showing battery status SD card slot FARO Focus Premium Laser Scanner User Manual Chapter 4 Parts and Their Functions FARO Focus Premium March 2022 Page 16 of 157 ...

Page 24: ...l Safety on page 12 and Cleaning Instructions for Optics on page 120 Reference area Used for self referencing the distance measurements while scanning Keep this area clean and do not peel of the sticker Scanner mount FARO Focus Premium Laser Scanner User Manual Chapter 4 Parts and Their Functions FARO Focus Premium March 2022 Page 17 of 157 ...

Page 25: ...Interface NOTE The scanner base interface is not available on all scanner models 3 8 screw thread To mount the scanner to standard photo tripods Battery compartment cover release mechanism USB C port service maintenance port cover not shown NOTICE Do not plug any type of charger into this connector Only USB slave devices may be attached FARO Focus Premium Laser Scanner User Manual Chapter 4 Parts ...

Page 26: ...r 75 W Operating temperature 0 C to 40 C 32 F to 104 F Humidity Non condensing Environment indoor pollution degree 2 LED Behavior when Battery Charger is Connected to Power Dock or Scanner When the battery charger is connected to the power source its LED displays the charging state as described in the table below Blinking charging Not blinking not charging FARO Focus Premium Laser Scanner User Man...

Page 27: ...ger and remove the battery before cleaning with alcohol Be cautious and do not damage or bend the connectors Status Indicator The status indicator enables you to see the scanner s LED colors and blink codes from more positions and from a greater distance The scanner s LED indicator on the on off button is switched off when the status indicator is installed The status indicator is suitable for indo...

Page 28: ...the scanner To remove the cover a The cover is removed by pressing down on one side of the cover indicated by which causes the other side to pop up b Grasp the side that is now elevated from both sides and pull the cover completely out of the bay c Place the protective cover in the small slot in the case foam located beside the USB card reader 4 Insert the status indicator into the accessory bay T...

Page 29: ...al to the scanner s LED power on off button Removing the status indicator 1 Switch off the scanner 2 Remove the status indicator by grasping it with two fingers on the corners shown in Figure 4 9 and pulling vertically Figure 4 9 Pull here to remove Figure 4 10 Do not pull here 3 Replace the accessory bay cover after removing the status indicator 4 Store the status indicator in a cloth bag or othe...

Page 30: ...ls may short circuit and over heat DANGER Danger of fire or electric shocks Ensure that the devices are protected from rain or spraying water The power supply unit and the Power Dock battery charger are not intended for outdoor use The power supply unit can be used in various countries It is compatible with a 100 V AC to 240 V AC 50 60 Hz power source Use a voltage adapter if necessary Charging th...

Page 31: ...ARO Focus Premium NOTICE If you use force while inserting the plug in a wrong direction the plug and the FARO Focus Premium can be damaged 6 Connect the AC power cable to the power supply unit and a power outlet Check the input voltage on the type label before connecting 7 If the FARO Focus Premium is turned off the scanner LEDs start blinking while charging The LEDs stop blinking and illuminate a...

Page 32: ... NOTE Remove FARO Focus Premium from the transport case before connecting the power supply to the scanner Before prolonged storage remove the power supply unit and the battery Charging the Battery with the Power Dock Battery Charger NOTICE Do not leave the battery in the Power Dock when it is not being charged as this can result in a deep discharge state from which the battery cannot be recharged ...

Page 33: ...it cannot accidentally be pulled by passing objects If the Power Dock is dropped check the device and replace if damaged Figure 5 2 Power Dock battery charger with connected power cable 2 Connect the AC power cable to the power supply unit and a power outlet Check the input voltage on the type label before connecting 3 The LED of the Power Dock battery charger illuminates white for ACCS PWR 0013 w...

Page 34: ...ttery on the Power Dock battery charger 5 Charging starts automatically the LED blinks and illuminates according to the current charging state of the battery See Power Dock Battery Charger on page 19 After charging carefully press the charger interlock mechanism and remove the battery FARO Focus Premium Laser Scanner User Manual Chapter 5 Getting Started FARO Focus Premium March 2022 Page 27 of 15...

Page 35: ...y l Charge the battery the day of use or the day before An unused charged battery gradually loses its charge l If the battery empties quickly after being fully charged replace it with a new one l For optimal battery performance an ambient temperature of 0 C to 40 C 32 F to 104 F is recommended In colder or warmer locations battery performance and operation time may temporarily decrease and charge ...

Page 36: ... You can also place a weight on the ground under the tripod then stretch a rope or shock cord between the tripod s center hook and the weight Setting up the Tripod For optimal performance the base on which the scanner rests must be absolutely motionless Any vibration or oscillation in the tripod or the ground on which the tripod stands can reduce the accuracy of the scan and can lead to fringed or...

Page 37: ...aving segments and collapsed This results in a working height of approximately 130 cm 51 2 in l The tripod is equipped with large adjustable rubber feet Each time you move the tripod ensure that the feet are correctly resting on the ground If you need to place the tripod on unstable ground e g grass gravel mud use the supplied spikes instead of the rubber feet Press the spikes individually into th...

Page 38: ...d between the tripod s center hook and a weight switchable magnetic base or existing anchor point Inverting the scanner The scanner can be mounted upside down In an inverted position the scanner s documented IP rating is no longer valid so take care to prevent water from dripping on the scanner l Ensure that no person is underneath the scanner during setup and operation l The setup you create to h...

Page 39: ...tripod 4 Ensure that the spindle screw is firmly screwed into the narrow side of the center spindle 5 Screw the center spindle firmly onto the tripod Prepare the Scanner 1 Place the scanner upside down on a stable flat surface Use the included mirror protection foam to protect the mirror from dirt dust or falling objects 2 Place the scanner plate onto the base of the scanner Ensure that it slides ...

Page 40: ...ner settings to import scanner settings and to install firmware updates SDHC or SDXC cards are highly recommended Memory cards with a size up to 512 GB have been verified to operate with the scanner The speed of the card must be Class 10 V30 or better NOTE The SD card must be formatted in the exFAT file system When using an SD card other than one supplied with the scanner format it with the scanne...

Page 41: ...Scanner backups are saved to this folder The backup folder is automatically created as soon as you start a scanner backup See Service on page 98 l Scans The captured scans are saved to this folder The scans folder is automatically created as soon as a scan has been started See Starting a Scan on page 49 l ls data Binary object and meta data is saved in this folder The folder is automatically creat...

Page 42: ...g Using force to insert the memory card in a wrong direction can damage the SD card card slot or data on the card 3 Close the cover Ejecting the SD Card To remove an SD card from the scanner open the SD card slot cover and lightly push the memory card until it slightly springs out NOTICE Do not eject the memory card while in use Do not let the memory card release from the slot and fall FARO Focus ...

Page 43: ...me screen appears on the integrated touch screen Figure 5 9 Home Screen of the controller software To operate tap the elements on the screen with your fingers You can also use a capacitive stylus to navigate through the user interface Initial Scanner Settings This chapter gives you a brief description on how to set up initial scanner settings using the scanner s controller software on the integrat...

Page 44: ...system date and time will be lost and must be reset before scanning to ensure that the time and date of all project files and scans is correct To change the date and time settings from the Home Screen tap Manage General Settings Date Time Automatic date and time Tap and slide to activate automatic date and time settings 24 Hour Clock Tap to set the time format The scanner can display time in eithe...

Page 45: ...ff Setting the Unit of Length and the Temperature Scale Home Screen Manage General Settings Units Figure 5 11 Change Unit of Length Lengths are displayed by the controller software in either in meters or feet Select the desired unit of length by tapping the corresponding button Temperatures are displayed in either Celsius or Fahrenheit Select the desired unit by tapping the corresponding button GP...

Page 46: ...icenses Contact your FARO sales representative for further information Owner Tap to enter the name of the company or person who owns the scanner See also Scanner Details on page 96 Scanning This chapter gives you a brief description on how to set the scanning parameters to capture your first scans Normally you would provide and enter project information before starting with your scan project This ...

Page 47: ...r recording the scan data There are two ways to set the scanning parameters l Change them manually l Select a scan profile These are predefined sets of scanning parameters When selecting a scan profile its settings overwrite the scanning parameters To choose a predefined scan profile or change the scanning parameters tap Parameters Figure 5 13 Change the Scan Parameters Selected Profile Shows the ...

Page 48: ...re metering mode used for taking color photos You can also choose whether to use the integrated camera or the PanoCam an accessory available from FARO For more details about PanoCam refer to the Accessories Manual for the Focus Laser Scanner Advanced Settings Enable or disable the Clear Contour and Clear Sky filters Enable or disable the Far Distance Scan Size Pt Shows the scan size in points hori...

Page 49: ...gher values The resulting scan duration vertical and horizontal scan points Scan Size Pt as well as scan size in megapoints MPts is displayed in the middle of the view Point distance mm 10 m in 30 ft is the distance between the captured scan points in mm in within a scan distance of 10 meters 30 ft NOTE The unambiguity interval specifies the maximum distance at which the scanner can accurately mea...

Page 50: ... to reset the values to the default scan area vertical from 60 to 90 and horizontal from 0 to 360 The rectangle in this view illustrates the full scan area If there are scans saved on your selected storage medium the preview picture of the last recorded scan is displayed If there is no preview picture available a grid is displayed where the space between the horizontal and vertical lines is equiva...

Page 51: ...t in compass data for the scan registration in SCENE or Sphere The compass data is always measured and attached to each scan during scanning and is automatically used for the scan registration if is enabled If it is disabled the data is ignored See Compass on page 83 NOTICE Ferromagnetic objects and electromagnetic fields can disturb the earth magnetic field This as well as local variations in ear...

Page 52: ...able when scanning indoors See GPS on page 84 Recommended Settings Enable all sensors Remember that the use of the inclinometer will increase the scan time Color Settings Parameters Color Settings There are two option to capture and colorize scans l The integrated camera see section below l The PanoCam an additional accessory available from FARO For more details about PanoCam refer to the Accessor...

Page 53: ...the exposure for taking the color photos if colored scan recording is switched on Figure 5 18 Even weighted metering Figure 5 19 Zenith weighted metering Figure 5 20 Horizon weighted metering FARO Focus Premium Laser Scanner User Manual Chapter 5 Getting Started FARO Focus Premium March 2022 Page 46 of 157 ...

Page 54: ...t to 30 or if the vertical end angle is set to 30 The exposure metering area is then be moved up or down and set to the center of the remaining vertical scan area The following figures illustrate this Figure 5 21 Exposure metering area highlighted yellow for the full vertical scan area Figure 5 22 Exposure metering area for a limited vertical scan area set to e g 10 to 90 Zenith Weighted Metering ...

Page 55: ...quality of color photos under relatively dark lighting conditions Enabling night mode significantly increases the scan duration NOTE For best scanning results enable Night Mode in combination with either Horizon Weighted Metering or Zenith Weighted Metering Very dark lighting conditions may lead to a poor picture quality even if night mode is activated This can lead to grainy images and other arti...

Page 56: ... After starting the scanner a full 360 reference run is performed to initialize the pan axis This will not occur for subsequent scans NOTE If there is not enough space on the SSD or SD you are warned and the scanner refuses to scan Remove scan data from the SSD or SD using the storage management feature Refer to Storage Management on page 101 When the scan process starts the scanner s laser is swi...

Page 57: ... scanner s screen To stop a scan tap Stop Scan in the scanning view You are then asked whether to keep or delete the incomplete scan NOTE After scanning and picture capturing is complete depending on environmental conditions the scanner may make another turn to capture inclination data Do NOT move the scanner while it is capturing the inclination data or the inclination data of the scan might be i...

Page 58: ... to Group See Scan Groups on page 116 Use pinch gestures to zoom into the preview image When zoomed in move the zoomed picture by dragging it with your fingers or the mouse in any direction The Inclination in degrees is displayed in the header bar The following inclination warning message is displayed if the current inclination of the scanner is above 5 Strong Scanner Inclination Inclination of th...

Page 59: ...inking 25 95 Green Green blinking 95 Green Green 100 fully charged n a White No battery n a Cyan blinking error error flag Data Security Scans are hashed and cryptographically signed to make detection of whether the recorded scan data has been modified possible The hash value of a scan can be manually checked on the scanner GUIs Scan Properties page In addition the hash and signature of a scan can...

Page 60: ...own it can damage the internal PC and might lead to a data loss If the FARO Focus Premium has not been properly shut down the next boot process might require more time than usual because the FARO Focus Premium may need to check for errors Pressing and holding for more than 10 seconds switches the FARO Focus Premium off without properly shutting it down Use this option only if the FARO Focus Premiu...

Page 61: ... leveled accurately This icon is updated at a low rate Clock Shows the current time See Setting the Date and Time on page 37 for information on how to change the date and time of the scanner WLAN Shows the status and the signal strength FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page 54 of 157 ...

Page 62: ...on the card No SD card inserted SD card is write protected Remove write protection to scan using this card Unknown SD card inserted The card cannot be read This might be due to the SD card being formatted in an unsupported file system You should format the SD card with the scanner s format function See Service on page 98 GPS Signal GPS signal available No GPS signal or vague position FARO Focus Pr...

Page 63: ...me Screen Manage General Settings Power Management see Power Management on page 87 If the charge state of the battery is below circa 15 you get a warning Switch to the spare battery as soon as possible If the charge state of the battery reaches circa 10 the scanner stops scanning and automatically shuts down If you start a new scan if the battery has less than 15 charge you many not be able to fin...

Page 64: ...HD Parameters Resolution Quality Resolution Quality Scan Duration Scan Size MPts Point Distance Unambiguity Interval Parameters Horizontal Vertical Horizontal Area Vertical Area Default Area Parameters Select Sensors Use Inclinometer Use Compass Use Altimeter Use GPS Recommended Settings FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page 5...

Page 65: ...Number of Images Calibrate Panorama Camera Parameters Advanced Setting Clear Contour Clear Sky Distance Range Scan Duration Scan Size Scan File Size Scans Scans Preview Scans Add Scans to Group Manage Manage Projects Clusters Project Name Parent Project Customer File Base Name Initial Scan No Additional Info Latitude FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO F...

Page 66: ... Inclinometer warnings Manage Sensors Compass Use Compass Update Compass Manage Sensors GPS Use GPS Manage Sensors Altimeter Use Altimeter Reference Height Sync Altimeter Manage General Settings Sounds Volume Sound during scanning Sound when scan is finished Sound when warnings are issued Sound when errors are issued FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO F...

Page 67: ...Settings WLAN Status Mode WLAN Access Mode Network Name Regulatory Domain WLAN Channel IP Address Security Encryption Key Port MAC Address Manage General Settings LAN Status IP settings DHCP Static Proxy Settings No Proxy Manual Manage General Settings Date and Time Automatic date and time 24 Hour Clock Select Date Format Select time zone Change Date and Time FARO Focus Premium Laser Scanner User ...

Page 68: ...e General Settings Allow Retaking Pictures Manage On Site Registration Enable Processing No Registration Target Based Top View Based Cloud to Cloud Top View Based Cloud to Cloud IP Address Port Manage Swift Details only available with a Swift license Mobile scan resolution Anchor scan duration Enable Swift color NOTE Refer to the Swift User Manual for more information about Swift available here ht...

Page 69: ...stallation Factory Settings Reset Customer Support for United States and Canada for Mexico for Europe and EMEA for Singapore for Shanghai for Japan for India for South Korea Command Prompt Command Line Last Service Date Manage Storage Management Scan Storage Internal SD Card Delete Export to SD Card FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March...

Page 70: ...Notifications on page 103 Home Returns you to the home screen See Frequently Used Buttons below Frequently Used Buttons Add new scan profiles projects or operators Duplicates the selected list element and adds it as a new scan profile project or operator Deletes selected list elements such as projects scan profiles or operators This is grayed out if the selected list element cannot be deleted Open...

Page 71: ...h between on site registration standard and Swift 1 modes Start Scan Starts a scan See Starting a Scan on page 49 1Swift requires a separate license FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page 64 of 157 ...

Page 72: ...ntly selected operator project and scan profile as well as regarding the current scanning parameters resolution in megapoints its quality scan duration and color Figure 6 4 Home Screen with Info Box Add cluster Add a cluster to the currently selected project Copy Copy the currently selected project and scans from the solid state drive SSD to the SD card Manage Manage scan profiles projects operato...

Page 73: ... There are two ways to set the scanning parameters l manually change them l selecting a scan profile which is a predefined set of scanning parameters To select a predefined scan profile or to change the scanning parameters tap Parameters on the Home screen FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page 66 of 157 ...

Page 74: ...scanning parameters differ from the selected profile altered is appended to the name NOTICE Selecting a predefined scan profile overwrites all current scanning parameters with the settings of the selected scan profile FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page 67 of 157 ...

Page 75: ...7 Scan Parameters Resolution and Quality Displays the selected resolution in megapoints and the selected quality Tap to change these values FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page 68 of 157 ...

Page 76: ...Scan Area Displays the scan range with the horizontal and vertical start and end angles in degrees Tap to adjust them Select Sensors Figure 6 9 Scan Parameters Select sensors FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page 69 of 157 ...

Page 77: ...e used in the point cloud processing software SCENE or Sphere to automatically colorize the recorded scan data Manage Figure 6 10 Manage Projects Clusters Selects the current scan project creates a new or edits an existing project Tap to get a list of all available projects See Scan Projects and Clusters on the next page Profiles Selects the current scan profile creates a new or edits an existing ...

Page 78: ...sters can have further clusters for rooms The structure of a scan project is similar to this l Office building l Floor 1 l Room 1 l Room 2 l Room 3 l Floor 2 l Room 1 l Room 2 Before starting a scan project you can manually enter this structure here You can reconstruct the complete structure of your scan project within the scanner software Once the project structure has been created assign the sin...

Page 79: ...ll scanners to the SD card then create the project structure once as a master and transfer it to all of your scanners Thus we do not recommend creating or editing a project of the same scan project separately on each scanner Even if the separately created projects and clusters have the same name they receive different identification numbers and are treated as different projects by SCENE Figure 6 1...

Page 80: ... to change the name A name must start with a letter and may contain letters digits and underscores Parent Project The parent project of the displayed item No Parent Project means that the current item is a project and not a cluster Tap to change the parent project or parent cluster A new screen appears with a list of all available parent projects or parent clusters Select the parent project cluste...

Page 81: ...roject in decimal degree notation This information helps to improve the accuracy of the inclination sensor and leads to better scan registration results Duplicate a Scan Project Instead of adding a new blank project or cluster you can create new projects by duplicating existing ones To do so select the project to be duplicated then tap Duplicate at the bottom of the list The newly created project ...

Page 82: ... the SSD or SD card To select a project tap it in the list The selected project is highlighted To view or change details of the selected project tap it once more To display available clusters of a project select it to expand the list If the list of projects exceeds the screen size scroll up or down with the scroll buttons at the bottom FARO Focus Premium Laser Scanner User Manual Chapter 6 Control...

Page 83: ...or the next scan has already been described in Setting the Scanning Parameters on page 40 This chapter will describe how to add new and how to edit existing scan profiles The Profiles page displays a context sensitive toolbar at the bottom to add duplicate delete or modify profiles Figure 6 14 Profiles FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium Ma...

Page 84: ...ge Near Normal Normal Near Resolution MPts 10 9 28 43 7 174 8 Duration1 sec 59 99 137 969 Point Distance mm 10 m 12 8 6 3 Scan File Size2 MB 41 98 138 538 Scan Size Pt 5120 x 2133 8192 x 3413 10240 x 4267 20480 x 8533 As previously mentioned the FARO Focus Premium comes with factory predefined scan profiles see Service on page 98 for an overview of the available factory predefined scan profiles Th...

Page 85: ...are similar to the settings of the scanning parameters See Scan Parameters on page 66 Editing a Scan Profile To edit a scan profile select it in the list and tap it again to view its details You cannot edit predefined profiles but you can duplicate them and edit the copy To view the details of the selected profile tap it again Operators Manage Operators Default Operator Information about which sca...

Page 86: ...profile To do this select the operator profile you want to duplicate and tap Duplicate Tap again to view a screen and enter the operator profile details To delete an operator profile select it and tap Delete Operator Profile details include the following Name The name of the scanner operator Company The name of the company providing the scanning service Department The department the operator works...

Page 87: ...erature Sensors below Inclinometer Tap to level the scanner See Inclinometer Dual Axis Compensator on the next page Compass Tap to view the orientation of the scanner See Compass on page 83 GPS Tap to view details regarding the current GPS position and accuracy See GPS on page 84 Altimeter Tap to view the currently measured altitude of the scanner s position and to sync the altimeter with a refere...

Page 88: ...temperature is above the critical limit ensure that the fan is switched on If not switch it on NOTICE Switch the fan off in exceptional cases only If the fan is switched off for long periods the scanner can overheat resulting in an aborted scanning process or causing damaged Inclinometer Dual Axis Compensator Manage Sensors Inclinometer Figure 6 18 Inclinometer Level the Scanner Using Inclinometer...

Page 89: ... See Latitude on page 74 Inclinometer Warnings The Inclination Warning icon in the header bar is only visible when the current inclination of the scanner is above 2 in which case it is yellow The icon becomes red if the scanner is tilted more than 5 Note that these icons are updated less frequently than the bubble level icon To get reliable measurements from the built in dual axis compensator you ...

Page 90: ...of the scanner on this screen Initially when entering this screen the orientation is not displayed To see the current orientation of the scanner tap the Update Compass button on the bottom For the measurement the scanner needs to turn horizontally by 360 Ensure that the scanner can move freely and do not move the scanner during the measurement As soon as the scanner has completed the rotation and ...

Page 91: ...ach scan and is used for the scan registration in SCENE if the GPS sensor is switched ON Use GPS Turn the GPS sensor ON or OFF Unlike the other sensors GPS data is only recorded and attached to each scan if this sensor is turned ON For more information see Setting the Scanning Parameters on page 40 After the GPS sensor is switched ON it begins searching for GPS satellites Note that it can take a f...

Page 92: ...e Scanning Parameters on page 40 To see the currently measured altitude on this screen the altimeter must be switched ON For scan registration you need only know the difference in altitude of the various scanner positions Before starting your scan project you should pick a position for your scanning site that you would like to use as the reference for the altitude measurements Move the scanner to ...

Page 93: ...xt page Display Set the brightness of the screen or change the theme of the Home screen to Dark or Bright See Display on page 88 Date Time Change the displayed time and date format or change the date and time of the scanner See Setting the Date and Time on page 37 Language Change the language of the controller software See Setting the Interface Language on page 37 Units Change the unit used for le...

Page 94: ...aker volume here as well as switch the sound effects ON or OFF Volume Increase or decrease the volume of the scanner sounds Sound during scanning If switched on the scanner plays a warning signal when the laser is switched on and scanning starts Sound when scan is finished If switched on the scanner plays a sound when scanning is complete Sounds when warnings are issued If switched on the scanner ...

Page 95: ...ss of the screen Select Theme Change the theme of the Home screen to Dark or Bright Display orientation Set the orientation of the display as desired FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page 88 of 157 ...

Page 96: ...erface connection Figure 6 21 WLAN Settings The scanner has an integrated WLAN module that remotely connects to the scanner with portable devices such as notebooks PDAs or tablets Connect your remote device to the scanner via WLAN and FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page 89 of 157 ...

Page 97: ...ates whether WLAN is available If WLAN is not needed we recommend turning it off NOTE Changes to the WLAN settings are only possible if WLAN is turned off Two different WLAN operating modes are possible l WLAN This setting is also known as infrastructure mode The network is configured so that the scanner can connect to an external access point Data transfer rates depend on the network and other Wi...

Page 98: ...security warning from the browser before connecting to the GUI Follow the instructions in your browser to complete the connection Figure 6 22 Scanner secure connection Warning Be aware that setting an IP address manually can result in a conflict if two devices on the same wireless network claim to have the same IP address Consider the following for a static IP connection Gateway The gateway used t...

Page 99: ... to 63 arbitrary digits Proxy Settings Settings related to connection through a proxy l No Proxy Don t use a proxy Choose this option if the network that the scanner connects to has direct Internet access l Manual Use a manually configured proxy Configuration includes n Host The host name or IP address of the proxy server n Port The port through which to connect to the proxy server n Exclusion Lis...

Page 100: ...uld be a channel that is not used by any other WLAN router nearby or that is least used by other WiFi networks By using the least busy channel your WiFi range and transfer rates should improve NOTE There are phone and PC apps that can help you determine which channels are the busiest These apps can analyze the other WiFi channels and the signal strength measured in dBm This helps you determine if ...

Page 101: ...example if the scanner has 172 17 16 23 you can enter 172 17 16 100 The sub net mask must be identical to the scanner s You may have to disconnect and re connect to get the connection to work Open User Interface in the Web Browser l With the notebook connected to the scanner open your web browser l In the web browser s address field enter the scanner s WLAN IP address to access the controller soft...

Page 102: ...xplorer on your remote device such as Windows Explorer then enter the ftp WLAN_ IP_ADDRESS_OF_SCANNER Scans into the address bar For example ftp 172 17 16 23 Scans 3 You can download the scans to your remote device via file operations Note that copying files from the scanner through WLAN can take considerable time How long this takes depends on the connection speed signal strength and scan file si...

Page 103: ... licenses Activate these features by entering your license key here Owner Enter the owner of the scanner Serial Number Serial number of the scanner This number is unique for each scanner The number can also be also found on the type label on the bottom of the scanner Model The scanner type Total No of Scans The total number of scans captured with this scanner Firmware Revision System Revision The ...

Page 104: ...ans This setting can improve a target based registration Enable Colorization Enables the colorization of the uploaded scans Build Scan Point Clouds Builds a point cloud from the uploaded scans Scan point clouds facilitate a fast visualization of scan points Registration Determine the method used to align and join the uploaded scans to each other in SCENE No Registration Select this to skip the reg...

Page 105: ...a on the SD card Always use this formatting function for SDXC cards with a capacity of 64 GB or more because Windows formats such cards with its own file system which is not supported by the scanner See Preparing an SD Card on page 33 Log file Export the log file to the SD card in a folder called Logfile Important scanner operations sensor data as well as warnings and errors are saved to the log f...

Page 106: ... by the new profiles The scanner s default profiles remain unaffected by this operation FARO recommends backing up your data before restoring Firmware update Update the scanner with new firmware versions See Firmware Update on the next page Factory Settings Reset the scanner to its factory settings Use this only in exceptional cases The scans scan profiles scan projects and operators saved on the ...

Page 107: ...ake installation faster and safer by not updating scanner modules that already have the required version Disable this option to force updating of all modules Disabling leads to longer installation times and can increase the risk of unrecoverable failures We recommend that you keep fast installation enabled Online Updates Enable Online Updates Slide this button to turn it ON or OFF Select Set Updat...

Page 108: ...f the system and making the device inoperable After the update is complete the scanner might automatically restart depending on the nature of the updates Storage Management NOTICE All scans in a project must be saved on the same storage media Do not switch between Internal and SD card storage during a scan project Scan Storage Choose whether to save the scan data on the internal solid state drive ...

Page 109: ...ew Scans View previews of the scans stored on the inserted SD card A list of all available scans is displayed Figure 6 26 Scans List This list contains all scans available on the SSD or SD card The list is sorted by the scans creation dates Tap a scan in the list to see its preview picture FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page...

Page 110: ...l scan s preview Tap or click the detail scan to display a pop up window with the name of the detail scan a link to the related Scan Properties page and the option to delete the detail scan Online Help and Notifications Notifications Tap Notifications in the navigation bar to receive warnings and other status messages The button is not enabled if there are no warnings or errors Help Open a descrip...

Page 111: ...The online help provides useful information regarding the currently active view FARO Focus Premium Laser Scanner User Manual Chapter 6 Controller Software FARO Focus Premium March 2022 Page 104 of 157 ...

Page 112: ...al User Interface Show Scanning Category In addition to on site registration the Scanning category also offers control of the scanner using SCENE Figure 7 1 Scanning toolbar NOTE Although the menu item is visible in SCENE on site compensation in SCENE is not compatible with the FARO Focus Premium laser scanner Use the Stream app for on site compensation FARO Focus Premium Laser Scanner User Manual...

Page 113: ...ct to Scanner If the IP address is not associated with an active laser scanner an error message is displayed 3 If a connection to a supported FARO Focus scanner is successful Control becomes active and green Click to control the scanner through the HTML user interface FARO Focus Premium Laser Scanner User Manual Chapter 7 Special Scanning Modes FARO Focus Premium March 2022 Page 106 of 157 ...

Page 114: ... view of the scan and a scan registration feature See https play google com store apps details id com faro flow to download the app The on site registration feature enables you to process and register scans while on site The scanner must be connected to a computer running SCENE because processing and registration of the scans are performed in SCENE Note that on site registration of the FARO Focus ...

Page 115: ...ters Use the procedure below to set up on site registration on the scanner using your computer Configure Using SCENE 1 Configure the WLAN network of the computer NOTE The scanner and computer must be continuously connected to the same WLAN network 2 Start SCENE on the computer 3 Start On Site Registration task under Scanning in SCENE 4 Enter the IP address of the laser scanner Find the IP address ...

Page 116: ...e relevant marker detection is enabled when using target based registration n Scans to Use for Registration Set the number of scans to use for registration SCENE first tries to register a new scan using the most recent previous scan If this registration attempt fails SCENE tries to register it using the scan immediately before the last scan and so on If you make a new scan that has no connection t...

Page 117: ...anner are uploaded to SCENE The scans are then automatically processed by SCENE NOTE If one scan fails to register run a connection scan with the scanner placed between the area of the two different scans To validate the registration of scans highlight their points on the map For more details refer to Registration on page 97 Map Page This shows an overview of the area that has been scanned FARO Fo...

Page 118: ...ge screens the list of scans with their processing status is shown to the left of the map On small screens the list can be accessed by clicking the status bar below the map It displays the most important information The following messages may appear l Number of scans failed One or more of the following failed Scanning processing scan import or registration l Number of scans in progress l Number of...

Page 119: ...cking the status bar below the map The on site registration status of each scan is shown on the left Tap the right arrow to view the Scan Details page for the specific scan Figure 7 7 List Page Each list item for a scan contains the following information The status indicator displays the scan name and status of the scan as follows l Processing The scan is being processed l Registration Successful ...

Page 120: ... image of the scan As with the preview page switch current scans by clicking the arrows to the left and right of the preview image Status bar Displays the information about the on site registration status of the scan List of actions Lists the different actions that can be performed on the scan depending on the status of the scan These are listed below the status bar NOTE If it is impossible to per...

Page 121: ...w the Delete scan dialog Use Confirm to delete the scan CAUTION The scan is deleted from the cluster or project On Site Compensation On site compensation OCS is a process that tests and improves the angular accuracy of the scanner by measuring and correcting small inconsistencies in how the scanner measures the environment These inconsistencies are then compensated for in the scanner s software Ch...

Page 122: ... minutes OSCdetects natural features such as door frames pictures or other objects from the laser intensity data captured during the scan It required that the detected natural features are well distributed within the room Connect Laser Scanner to your Smart Device through Wireless LAN You must connect your smart device phone or tablet with the laser scanner through WLAN to remotely access and cont...

Page 123: ... case of an insufficient amount of detected natural features the quality section in Stream app summary will indicate Issue No consistent solution could be determined Solution Ensure that the tripod and the targets did not move during the procedure Issue Communication with the scanner failed Solution Ensure that the WLAN connection to the scanner is stable If this error appears while connecting to ...

Page 124: ...ly useful only in the context of their scan group Creating a Scan Group NOTICE The primary scan and the detail scans must all be taken from the same scanner position Ensure that the scanner tripod or other mount is immobile throughout the procedure If possible use WLAN and operate the scanner from a remote user interface See WLAN on page 89 If you must use the touchscreen do not tap the screen har...

Page 125: ... displayed The positions of the completed detail scans appear as red squares To make more detail scans repeat the procedure above Remember to make all the detail scans needed before moving the scanner or making a new primary scan Figure 7 12 Scan group To see the scan groups on the SD card return to the scanner s start page and click Scans All scans of a scan group are shown indented below the cap...

Page 126: ...them by tapping or clicking If the pictures are fine close the scan by leaving the Color Preview page 4 After you have selected all the pictures to be retaken tap the retake picture button The scanner retakes and replaces the pictures 5 If any pictures need to be retaken repeat the last two steps Otherwise close the scan by pressing the finalize scan button NOTICE Risk of data loss When the Retake...

Page 127: ...ctions To ensure proper functioning of the scanner it should be checked by FARO customer service on a regular basis within the yearly maintenance and certification service The service intervals should not exceed one year Contact your local FARO Customer Service team for more information WARNING Hand injuries due to spinning mirror If the scanner is accidentally switched on the mirrors may start to...

Page 128: ...loths after removing them Use isopropyl alcohol to remove grease and dirt Do not touch the mirror with tweezers or forceps Use only acetone free cleaning fluids What Is Needed Gather the supplies listed below before beginning the procedures detailed in this chapter 1 Compressed air non flammable spray oil free such as Techspray DUSTER 1671 highly recommended by FARO available from optical supply s...

Page 129: ...es Cleaning Slightly Contaminated Optics WARNING Hand injuries due to spinning mirror If the scanner is accidentally switched on the mirrors may start to turn Before starting any cleaning activity shut down the laser scanner module and remove the battery pack if using an external power supply remove the power line This will prevent the mirror from turning during the cleaning Dry Pre Cleaning Non C...

Page 130: ...ressed air 2 Perform visual inspection 3 Repeat dry cleaning as required 4 Proceed with Wet Cleaning with Tissue and Isopropyl Alcohol as a Cleaning Fluid below Wet Cleaning with Tissue and Isopropyl Alcohol as a Cleaning Fluid NOTICE Damage of the scanner s mirrors and lenses Use a new pair of gloves for the following steps FARO Focus Premium Laser Scanner User Manual Chapter 8 Maintenance FARO F...

Page 131: ...cleaning pad 1 Combine 2 or 3 sheets of optics cleaning tissue Figure 8 3 Folding the cleaning pad 1 Figure 8 4 Folding the cleaning pad 2 FARO Focus Premium Laser Scanner User Manual Chapter 8 Maintenance FARO Focus Premium March 2022 Page 124 of 157 ...

Page 132: ...igure 8 5 Fix the cleaning pad 3 Use the forceps to fix the cleaning pad as shown above Leave at least 2 3 mm 0 078 in 0 118 in between the edge of the pad and the forceps Figure 8 6 Creating a T shaped cleaning pad 1 Figure 8 7 Creating a T shaped cleaning pad 2 FARO Focus Premium Laser Scanner User Manual Chapter 8 Maintenance FARO Focus Premium March 2022 Page 125 of 157 ...

Page 133: ...ng pad 5 Use the eye dropper to soak the cleaning pad with isopropyl alcohol or cleaning fluid as shown above Cleaning mirror module or sensor cover Figure 8 9 Cleaning mirror module with pad and isopropyl alcohol or cleaning fluid FARO Focus Premium Laser Scanner User Manual Chapter 8 Maintenance FARO Focus Premium March 2022 Page 126 of 157 ...

Page 134: ...pare another cleaning pad with isopropyl alcohol or optics cleaning fluid to finalize the procedure 6 Gently wipe the mirror s entire surface with gentle pressure and in a linear direction once through 7 Check cleaning status by visual inspection Ensure that no contamination remains If there is still contamination repeat the cleaning with isopropyl alcohol or optics cleaning fluid Cleaning of Stro...

Page 135: ...pray NOTICE Damage of the scanner s mirrors and lenses Avoid any direct contact with the optical surface 1 Gently blow off particles from the optical surface with compressed air 2 Perform visual inspection 3 Repeat dry cleaning as required 4 Proceed with Wet Cleaning with Water or Diluted Mild Soap Solution below Wet Cleaning with Water or Diluted Mild Soap Solution Provide a rigid base for exampl...

Page 136: ...long side 3 Ensure that the mirror can move freely and is easily accessible for wet cleaning NOTICE Damage of the scanner s mirrors and lenses Use dust free gloves for the following steps Figure 8 13 Fix the mirror with your finger tips to keep it in this position FARO Focus Premium Laser Scanner User Manual Chapter 8 Maintenance FARO Focus Premium March 2022 Page 129 of 157 ...

Page 137: ... dry the optics by wiping with tissue at this stage because residual contamination may cause severe damage to optics 1 Perform visual inspection of cleaning status 2 Repeat the rinsing step until contamination is significantly reduced or removed 3 Wait for the optics to dry 4 Turn laser scanner into upright normal position and ensure stable placement For example place scanner on a table or transpo...

Page 138: ...5 C to 40 C 41 F to 104 F Cable connector Located under the battery cover Weight with battery 4 4 kg 9 7 lbs Size 230 x 283 x 103 mm 9 04 x 11 15 x 5 06 in Recommended maintenance calibration Annual Ports Accessory bay 1 red Rating voltage 19 V DC Power max 6 65 W Accessory bay 2 black Rating voltage 5 V DC Power max 5 W USB C port bottom side Supports USB 3 Rating voltage 5 V DC Power max 7 5 W F...

Page 139: ... max 512 GB Scanner control Touch screen display and WLAN connection Control by FARO Stream app iOS Android or mobile devices with HTML5 Ranging Unit Distance accuracy 1 mm 0 039 in Angular accuracy Horizontal 19 arcsec Vertical 19 arcsec FARO recommends that you perform on site compensation if the unit is exposed to extreme temperatures or mechanical stress Unambiguity interval 614 m for up to 0 ...

Page 140: ...0 4 mm 0 015 in Black 0 7 mm 0 027 in 1 2 mm 0 047 in Ranging noise is defined as the variation of distance samples from repeated measurements of a single point at 122k Pts sec Color Unit Resolution Up to 166 megapixel color Raw color resolution 867 megapixel HDR 13 megapixel 2x 3x 5x brackets Parallax Co axial design Multi Sensor Dual axis compensator Levels each scan 19 arcsec Range 2 Height sen...

Page 141: ... 360 Max vertical scan speed 5 820 rpm or 97 Hz 2x150 Homogeneous point spacing is not guaranteed Ambient Conditions Ambient Temperature 5 C to 40 C 41 F to 104 F Extended operating temperature of the scanner 20 C to 55 C 4 F to 131 F Low temperature operation the scanner must be powered on while internal temperature is at or above 15 C 59 F High temperature operation additional accessory thermal ...

Page 142: ...epare scanner with thermal cover and without any other accessory Turn it on Scanning is possible for 1 hour Then turn the scanner off to cool it down to below 25 C 77 F for 2 hours before scanning again with a cooled thermal cover Scanner Dimensions Figure 9 1 Scanner Dimensions All dimensions are in mm FARO Focus Premium Laser Scanner User Manual Chapter 9 Technical Data FARO Focus Premium March ...

Page 143: ...thread can be used to mount a fixation device below the scanner The scanner has 4 M5 tapped holes as interface for helical operation All dimensions are in mm FARO Focus Premium Laser Scanner User Manual Chapter 9 Technical Data FARO Focus Premium March 2022 Page 136 of 157 ...

Page 144: ...lem still occurs after restart contact FARO Customer Service Module Status Error Module Status Error Data version mismatch Internal scanner communication problem Contact FARO Customer Service for a firmware upgrade Scanner Operation Failure Internal scanner error Restart scanner If the problem still occurs contact FARO Customer Service Command not executed Command could not be executed because of ...

Page 145: ...r repair the SD card Note that repairing might delete erroneous files from the SD card If you see this error message again you should consider replacing the SD card To prevent damage to the file system when removing the SD card always use Safely Remove Hardware in Microsoft Windows Warning Permanent warning error If an empty or full SD card is inserted the LED turns red and a permanent notificatio...

Page 146: ... but instead must be returned to a recycling facility for electric and electronic devices Contact your local government or local waste disposal operators to ensure you comply with local laws FARO Focus Premium Laser Scanner User Manual Chapter 11 Disposal FARO Focus Premium March 2022 Page 139 of 157 ...

Page 147: ...mails or faxes sent outside regular working hours are usually answered before 12 00 noon the next working day If our staff are on other calls leave a voice mail Calls are always returned within 24 hours on business days Remember to leave a detailed description of your difficulty along with your device s serial number Do not forget to include your name fax number and telephone number with extension...

Page 148: ...aro com Phone 81 561 63 1411 Worldwide Fax 81 561 63 1412 China Support Hours Monday through Friday 8 30 a m to 5 30 p m China Standard Time CST Email supportchina faro com Phone 400 677 6826 Fax 86 21 6494 8670 India Support Hours Monday through Friday 9 30 a m to 5 30 p m India Standard Time IST Email supportindia faro com Phone 1800 1028456 Fax 91 11 4646 5660 FARO Focus Premium Laser Scanner U...

Page 149: ...y with respect to the software and the accompanying written materials is the warranty if any set forth in the Quotation Purchase Order and Purchase Conditions on page 144 pursuant to which the software was purchased from the Licenser V THIS WARRANTY IS IN LIEU OF OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR ...

Page 150: ... entire Agreement and supersedes all prior agreements and understandings oral and written among the parties to this Agreement with respect to the subject matter hereof VIII If a party engages the services of an attorney or any other third party or in any way initiates legal action to enforce its rights under this Agreement the prevailing party shall be entitled to recover all reasonable costs and ...

Page 151: ...to re take possession of the Product in which event the Purchaser agrees that any down payment or deposit shall be forfeited to FARO as liquidated damages and not as a penalty and all costs incurred by FARO in connection with the removal and subsequent transportation of the Product shall be payable by the Purchaser upon written demand b the right to enter the Purchaser s premises and remove any So...

Page 152: ...ch causes shall extend estimated delivery dates by the length of such delay 2 03 Responsibility for all costs and risks in any way connected with the storage transportation and installation of the Product shall be borne entirely by the Purchaser If any disagreement arises as to whether or not damage to the Product was in fact caused in storage transit or on installation the opinion of FARO s techn...

Page 153: ... used herein unauthorized means that which has not been approved and permitted by FARO b The Warranties shall not cover replacement of expendable items including but not limited to fuses diskettes printer paper printer ink printing heads disk cleaning materials or similar items c The Warranties shall not cover minor preventive and corrective maintenance including but not limited to replacement of ...

Page 154: ...to the system THE SOLE RESPONSIBILITY OF FARO UNDER THE WARRANTIES IS STATED HEREIN AND FARO SHALL NOT BE LIABLE FOR CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHETHER THE CLAIM IS FOR BREACH OF WARRANTY NEGLIGENCE OR OTHERWISE OTHER THAN THE EXPRESS WARRANTIES HEREIN STATED FARO DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS 4 11 FARO does not authorize any...

Page 155: ...1 These Purchase conditions constitute the entire agreement between FARO and the Purchaser in respect to the Product There are no representations or warranties by FARO express or implied except for those herein contained and these conditions supersede and replace any prior agreements between FARO and the Purchaser 7 02 No representative of FARO has any authority to modify alter delete or add to an...

Page 156: ... Software the Computer and optional parts and accessories associated with the FARO Focus Premium 8 06 Purchase Order means the original document issued from the Purchaser to FARO listing all parts and or services to be purchased and the agreed purchase price 8 07 Maintenance Warranty Transfer Form means a document to be completed for the transfer of the FARO Maintenance Warranty This document is a...

Page 157: ...onditions are available from FARO and are incorporated herein by reference 1 05 FARO shall not be responsible for any non FARO authored software which inhibits the operation of the system Furthermore the plan will not cover the re installation of any software 1 06 The Hardware and Software are subject to changes in design manufacture and programming All updates are as follows a Hardware The Scanne...

Page 158: ... or the Software Product will mean the product being purchased by the Purchaser pursuant to the Order 2 05 System means a combination of the Hardware the Software the Computer and optional parts associated with theFARO Focus Premium 2 06 Hardware means the scanner and all of the associated optional parts and the Computer if provided by FARO 2 07 Software means all computer programs authored by FAR...

Page 159: ... options can be found on the FARO Knowledge Base https knowledge faro com Essentials General Service_Plans_for_FARO_Hardware FARO Focus Premium Laser Scanner User Manual Appendix C Industrial Service Policy FARO Focus Premium March 2022 Page 152 of 157 ...

Page 160: ...onality upgrades will be available for purchase upon release Hardware Software Training FARO s training program is designed to instruct trainees in the operation of FARO s hardware and software which the customer has purchased The training classes are set up for each trainee to obtain valuable hands on application exposure This will help the trainees in their everyday use of the hardware and softw...

Page 161: ...ertificates FARO Technologies Inc is represented in Europe by FARO Europe GmbH Korntal Münchingen Germany Frequency Power 2402 2480 MHz 11 dBm 2412 2472 MHz 20 dBm 5150 5350 MHz 23 dBm 5470 5725 MHz 23 dBm 13 56 MHz 2 dBuA m SW version 7 0 0 6861 RF exposure statement The minimum distance between the user or any bystander and the radiating structure of the transmitter is 20 cm 7 87 in 5150 5350 MH...

Page 162: ...can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is not likely to cause harmful interference Industry Canada IC This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions ...

Page 163: ...bi même si le brouillage est susceptible d en compromettre le fonctionnement Contains IC ID 9265A LLS090 Radio Equipment Certification Under the Radio Act of Japan FARO Focus Premium Laser Scanner User Manual Appendix E Certifications FARO Focus Premium March 2022 Page 156 of 157 ...

Page 164: ...com FARO Singapore Pte Ltd No 03 Changi South Street 2 01 01 Xilin Districentre Building B SINGAPORE 486548 TEL 65 6511 1350 Email supportap faro com FARO Japan c 716 Kumada Nagakute City Aichi 480 1144 Japan Tel 0120 922 927 0561 63 1411 FAX 0561 63 1412 Email supportjapan faro com FARO Shanghai Co Ltd 1 F Building No 2 Jux Information Technology Park 188 Pingfu Road Xuhui District Shanghai 20023...

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