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FARGO Electronics, Inc.

Connecting the Printer to your Computer _______________________________________ 146

Installing the Windows Printer Driver____________________________________________ 148

Installing the Printer Driver From the Software Installation CD________________________ 149

Installing Printer Driver Updates________________________________________________ 149

Downloading _____________________________________________________________ 150

Installing ________________________________________________________________ 150

Installing the 32-Bit Print Spooler for Windows 95/98 _____________________________ 151

Setting up the Printer Driver ___________________________________________________ 153

Windows 95/98 ___________________________________________________________ 153

Windows NT _____________________________________________________________ 153

Section 6: FARGO Technical Support ___________________________________________ 154

Contacting FARGO Technical Support ___________________________________________ 154

Glossary of Terms ____________________________________________________________ 155

Index _______________________________________________________________________ 176

Persona

C25 Card Printer User Guide (Rev. 4.0)

Summary of Contents for S000256

Page 1: ...RESTRICTED USE ONLY FARGO Electronics Inc Persona C25 Card Printer User Guide Rev 4 0 Part Number S000256 Persona C25 Card Printer User Guide Rev 4 0 1...

Page 2: ...ur technical training and user documentation At all times the Copyright Protection Notice for each document was adhered to within our FARGO documentation process This reference to other documents does...

Page 3: ...rsona C25 Card Printer within concise correlative Tables Table of Contents hyper linked You can use the automated Table of Contents to quickly locate for example an error message a procedure the index...

Page 4: ...scharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below To prevent equipment or media damage refer to the following safety message...

Page 5: ...________ 34 Resolving the Card Feeding Errors _____________________________________________ 34 Resolving the Flipper Jam error message ________________________________________ 37 Card Jam Errors _____...

Page 6: ...________________ 70 Calibrating the RP5 Potentiometer _____________________________________________ 71 Magnetic Offset Adjustment ____________________________________________________ 72 Using the Magn...

Page 7: ..._____________ 121 Selecting the Smart Encode Mode option _________________________________________ 122 Selecting the Disable Printing option __________________________________________ 123 Selecting th...

Page 8: ...__________________ 150 Installing the 32 Bit Print Spooler for Windows 95 98_____________________________ 151 Setting up the Printer Driver ___________________________________________________ 153 Wind...

Page 9: ...TION TECHNOLOGY EQUIPMENT file number E145118 File Number E145118 Volume 1 Section 15 CSA The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA St...

Page 10: ...ixel Print Speed Here are the print speeds Approximately 8 seconds K Approximately 15 seconds per card KO Approximately 25 seconds per card YMCO Approximately 30 seconds YMCKO Print Area Standard CR 8...

Page 11: ...YMCO Approx 30 seconds per card 120 cards per hour Y M C K O Indicates the ribbon type and the number of ribbon panels printed where Y Yellow M Magenta C Cyan and K Resin Black O Overlay B Dye Sublimi...

Page 12: ...e cyan panel third As the print ribbon passes beneath the Printhead thermal elements within the Printhead heat the dyes on the ribbon Note When these dyes are heated the dyes vaporize and diffuse into...

Page 13: ...lity LCD Display The LCD display shows the User the current status of the Printer The top line of the LCD reports the status of the printing functions When the Printer is first powered ON the Printer...

Page 14: ...cleaning the Printer or if clearing jammed media Pause Resume Button The Pause Resume button allows the User to pause the Printer at any time during operation Note however that the Printer will always...

Page 15: ...mil cards E card Docking Station Port For Smart Card Support Provided only if the Printer includes an optional E card Docking Station This is necessary for support of third party smart card encoding...

Page 16: ...r receives data from the computer The Printer s parallel interface connector is a standard 36 pin Amp type with two metal wire retaining clips and is ECP Extended Capabilities Port compatible It mates...

Page 17: ...their own unique benefits print ribbons are available in resin only dye sublimation only and combination dye sublimation resin versions Note A letter code has been developed to indicate the type of r...

Page 18: ...This ribbon provides maximum resin durability that is ideal for applications such as access control where cards are repeatedly swiped through a Magnetic Stripe reader Resin black bar codes are readabl...

Page 19: ...lay To apply the ribbon s clear overlay panel select the Printer Driver s Overlay Print Area tab Note By default the Printer Driver is setup to automatically apply the overlay panel for a selected a r...

Page 20: ...overlay panel O is included to protect the full color dye sublimation printing Full Color YMCKOK provides 250 prints This ribbon is used for dual sided printing By supplying two resin black panels thi...

Page 21: ...nches 85 6mm The Oversize card size is Card Design The Printer will print onto any card with a clean level and polished PVC surface Although the Printer is equipped with card cleaning Rollers it is ve...

Page 22: ...prevent personal injury make sure only qualified personnel perform these procedures Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges In...

Page 23: ...eneath the Flipper Table See the Resolving the Card Jam Mag Error Smart Error Message procedure on page 39 Card Jam Print A card is jammed somewhere along the printing path under the Printer s top rig...

Page 24: ...s Guide for more information Key Card Ready Indicates SmartGuard or SmartShield data has successfully been encoded onto the SmartGuard Access Card Appears only when using the SmartGuard Security Feat...

Page 25: ...h the optional SmartGuard Security Feature is not used OR If using the SmartGuard feature the SmartShield image is not encoded onto the SmartGuard Access Card currently inserted into the Printer If us...

Page 26: ...m the SmartGuard Access Card Appears when a valid access card is first inserted into the Printer Appears only when using the SmartGuard Security Feature See the SmartGuard User s Guide for more inform...

Page 27: ...Printer is writing or encoding data onto the SmartGuard Access Card Appears only when using the SmartGuard Security Feature See the SmartGuard User s Guide for more information Writing Key Data Indic...

Page 28: ...b Press the Pause Resume button to return the Printer to its Ready mode or if printing to continue operation Press the On Cancel button to abort the current print job and completely clear the Printer...

Page 29: ...rd Access Card Appears only when using the SmartGuard Security Feature See the SmartGuard User s Guide for more information Invalid Shield Send New Shield Appears if the SmartShield data on the SmartG...

Page 30: ...ftware program and check the Printer Driver b Reboot the computer c Make sure the Printer Driver is installed correctly Note Especially if an obsolete Driver was recently removed d Be sure the correct...

Page 31: ...n the Running the Standard Self Test Print procedure on page 57 to ensure that the Printer itself is functioning properly b Print the Windows test page that is located in the General tab of the Driver...

Page 32: ...RESTRICTED USE ONLY FARGO Electronics Inc Resolving the Communication Errors continued See the previous procedure Persona C25 Card Printer User Guide Rev 4 0 32...

Page 33: ...ions errors Access the temporary files by following this process Search for all folders called TEMP Once found clear out the contents of the folders If using Windows 95 98 ME 2000 XP run the System To...

Page 34: ...y as you normally would any other type of card Caution Ensure that the shortest non adhesive end of the Cleaning Card enters the Printer first and that the sticky side is facing upward Note If the car...

Page 35: ...p is set correctly a Loosen the two screws on either side of the card width guides in the Input Hopper See Graphic 1 b Open the Top Print Cover c Adjust the screws on either side of the orange card se...

Page 36: ...RESTRICTED USE ONLY FARGO Electronics Inc Graphic 1 Graphic 2 Persona C25 Card Printer User Guide Rev 4 0 36...

Page 37: ...n the Top Cover b Reapply power to the Printer Note The Flipper Table should rotate and stop level with the card feed path 3 Verify the Motor operation a Open the Top Cover b Press and hold the On Can...

Page 38: ...m the Printer c Check to see if a card is jammed in the print station of the Printer d If a card is jammed in the Printer use the Pause Resume button and the On Cancel buttons to move the feed Rollers...

Page 39: ...Pause Resume button and the On Cancel buttons to move the feed Rollers and free the card Note The card can then be fed out of the Printer Resolving the Card Jam Flip Error Message Symptom A Card Jam...

Page 40: ...Reset the Printer to clear any Error message by removing Power and reapplying b From the Computer open the Printer control panel If using Windows 95 98 ME right click on the Persona C25 Card Printer I...

Page 41: ...ng Windows NT 4 0 right click on the Persona C25 Card Printer and select Document Defaults If using Windows 2000 XP right click on the Persona C25 Card Printer and select Printing Preferences b Click...

Page 42: ...op Print cover f Slowly rotate the supply side of the ribbon As the spool is rolling the Printer should emit a beep every time a metal pin from the ribbon ID core passes the Sensor g Replace the Ribbo...

Page 43: ...efaults If using Windows 2000 XP right click on the Persona C25 Card Printer and select Printing Preferences c Click on the Calibrate tab in the Persona C25 Card Printer Driver d Click on the Sensors...

Page 44: ...wards the back of the Printer 2 Verify that the card is encoded with magnetic data by using a Magnetic Imager or Developer Solution 3 Use WordPad a Windows 95 98 ME NT 2000 XP word processing program...

Page 45: ...am in the Accessories Program Group as shown on the next page b Go to the File menu and select Page Setup c Click on the Printer button and select the Persona C25 Card Printer d Click on OK and reset...

Page 46: ...RESTRICTED USE ONLY FARGO Electronics Inc Resolving the Data intended for the Magnetic Stripe printed on the Card problem continued Persona C25 Card Printer User Guide Rev 4 0 46...

Page 47: ...d 2 Examine the Printhead for visible damage 3 Clean the Printhead See the Cleaning the Printhead procedure on page 131 4 Clean the Cleaning Rollers See the Cleaning the Card Feed Rollers procedure on...

Page 48: ...n a dust free environment Cards with embedded contaminants in the surface should not be used 2 Clean the inside of the Printer See the Cleaning the Printer s Interior procedure on page 132 3 Clean the...

Page 49: ...re 1 Run a self test to ensure that the issue is not with the Driver settings See the Running the Standard Self Test Print procedure on page 57 2 Reduce the Dye Sub Intensity setting within the Pictur...

Page 50: ...or streaks on them Step Procedure 1 Confirm that the Printer is using the most current Driver from http www fargo com 2 Reduce the Dye Sub Intensity setting within the Picture Control tab of the Print...

Page 51: ...ear smeared or too thick Step Procedure 1 Reduce the Resin Heat setting within the Picture Control tab of the Printer Driver 2 Reduce the Dye Sub Intensity setting within the Picture Control tab of th...

Page 52: ...ar faded or too light Step Procedure 1 Increase the Resin Heat setting within the Picture Control tab of the Printer Driver 2 Increase the Dye Sub Intensity setting within the Picture Control tab of t...

Page 53: ...Windows 2000 XP right click on the Persona C25 Card Printer and select Printing Preferences b Click on the Calibrate tab in the Persona C25 Card Printer Driver c Adjust the Vertical and or Horizontal...

Page 54: ...order appears Step Procedure 3 The Card Guide Bar may need to be adjusted a Open the Top Print Cover b Loosen the three screws that hold the Card Guide Bar in Place c Carefully move the guide bar an e...

Page 55: ...RESTRICTED USE ONLY FARGO Electronics Inc Resolving the Image Placement problem continued Persona C25 Card Printer User Guide Rev 4 0 55...

Page 56: ...lution 24 bit color images to capture an image a at a 24 bit color setting b at 300 dpi and c at the same size that it will be printed on the card as captured either with a scanner or with a digital c...

Page 57: ...and hold the Pause Resume button 3 While holding down the Pause Resume button plug the power cable back into the Printer 4 a Once the On LED illuminates release the button The Flipper Table will re a...

Page 58: ...RESTRICTED USE ONLY FARGO Electronics Inc Reviewing the 15 Shade Self Test Reviewing the Standard Self test v1 0 1 Persona C25 Card Printer User Guide Rev 4 0 58...

Page 59: ...Amp type with two metal wire retaining clips It mates with a standard PC to Printer parallel cable Caution For best results keep the Interface Cable to less than six 6 feet Reviewing the Pin Assignme...

Page 60: ...ata bit 5 8 Data 6 In Data bit 6 9 Data 7 In Data bit 7 10 ______ Acknlg Out A LOW pulse is sent by the printer to indicate that a byte of data has been accepted and that it is ready for more data 11...

Page 61: ...ronics Parallel Pin Assignments continued Pin No Signal Direction Description 18 HI Not Used 19 to 30 Sig Gnd 31 _________ Reset Input Clean Not Used 32 _____ Error Out Low printer error High OK 33 to...

Page 62: ...Printer Timing Diagram The timing diagram below illustrates the data and handshake lines during the transfer of one data byte to the Computer Data 0 Data 7 DATA VALID Strobe Busy Acknlg Tdsu Tstr Tdh...

Page 63: ...Interval Description Minimum Value Typical Value Tdsu Data setup time 0 5 s Tstr _____ Data strobe width 1 s Tack ______ Acknlg pulse width 3 75 s Tdh Data hold time 0 5 s Tsb _____ Busy delay time fr...

Page 64: ...is device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as...

Page 65: ...ess level and affect both Dye Sub and Resin transfer levels b Turn the pot clockwise by the same amount which causes the output to lighten the intensity 2 a When the Printhead is replaced or if using...

Page 66: ...rtain color intensity problem with a particular brand of cards Two independent adjustments are needed for the Dye Sub and Resin intensity levels Note The software adjustments are more precise and may...

Page 67: ...ll box does not appear The RP1 potentiometer should be turned Counter Clockwise to increase the darkness level v1 0 1 The output is too dark The RP1 potentiometer should be turned Clockwise to reduce...

Page 68: ...RP3 Card Offset Location Step Procedure 1 To adjust the RP3 potentiometer counter clockwise in 1 8th turn increments while running the standard self test feed more of the card s leading edge beneath...

Page 69: ...the print onto the card Note The narrow green bar at the leading edge of the card See Display A 2 Ensure that the width of the green and red bars at the leading and trailing edges of the card is equal...

Page 70: ...e automatically set to either high or low coercivity from the Printers software driver As a factory installed option the magnetic encoder is set to an ISO standard of 2750 Oersteds for high coercivity...

Page 71: ...the meter to the bare metal chassis of the Printer and touch the red positive lead of the meter to the TP8 solder pad on the Main Circuit Board as shown below 4 With power applied to the Printer you...

Page 72: ...a Magnetic Stripe viewer to measure the location of the start sentinel on an encoded card to accurately calibrate the RP7 potentiometer 2 Use the Magnetic Self Test to generate test samples See the Pe...

Page 73: ...for those Printers equipped with a magnetic encoder Note If the card Sensor or the magnetic head is replaced the RP7 potentiometer may require calibration Note 2 From within the software Driver for th...

Page 74: ...Module Display A Ma gne ticHe a d C a rdS e ns or F lip S e ns or F lippe r T a ble C a rd F e e dP a th E nc oding Module C a rdF e e d R olle r C R 8 0 C a r d f e e d i n g i n t o t h e e n c o d...

Page 75: ...ule Display B Ma gne ticHe a d C a rdS e ns or F lip S e ns or F lippe r T a ble C a rd F e e dP a th E nc oding Module C a rdF e e d R olle r C R 8 0 c a r d a t t h e b e g i n n i n g o f t h e e n...

Page 76: ...d See the Determining the Magnetic Card Offset procedure on page 73 Ma gne ticHe a d 3S ta tiona ry Ma gne ticT ra c ks Dire c tionof C a rd T ra ve l whilebe ing Ma gne tic a lly E nc ode d 0 2 9 3in...

Page 77: ...ocate the DIP switches on the Main Circuit Board 2 Set DIP switches 1 2 and 3 to the ON position 3 Align the color ribbon on the clear or yellow panel over the light emitting portion of the Ribbon Sen...

Page 78: ...un the self test procedure See the Performing the Standard Self Test procedure on page 57 b If the Printer functions properly re attach the back cover to the Printer 10 Align the Clear or the Yellow p...

Page 79: ...s the Persona C25 Card Printer Properties window via Start Settings Printers Persona C25 Card Printer icon Persona C25 Card Printer Printer Preferences window Advanced button which brings up the Perso...

Page 80: ...d Size Use this dropdown menu to select the standard credit card size CR 80 cards Step Procedure 1 When designing a card format always set the card size or page size within the card design program to...

Page 81: ...onics Inc Determining the number of Copies Use this function to indicate copies required Step Procedure 1 Specify the number of copies to be printed by clicking on the up or down arrows Persona C25 Ca...

Page 82: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting the Default Graphic Resolution This is a default selection Persona C25 Card Printer User Guide Rev 4 0 82...

Page 83: ...RESTRICTED USE ONLY FARGO Electronics Inc Using the Device Options Use the Device options tab to select options that control the Printer s functions Persona C25 Card Printer User Guide Rev 4 0 83...

Page 84: ...below Adjust to match the Ribbon Type selection with the Ribbon Type already loaded in the Printer K Standard Resin Black Colored Resin Colored Resin is available in Red Blue Green or White K Premium...

Page 85: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting from the Ribbon Type options continued Persona C25 Card Printer User Guide Rev 4 0 85...

Page 86: ...y color matching software OR Select Algebraic to control the Contrast and Gamma of the printed image as well as the individual color balance of Yellow Magenta and Cyan Note In most cases the default s...

Page 87: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting from the Color Matching options continued Persona C25 Card Printer User Guide Rev 4 0 87...

Page 88: ...option under Picture Controls to control the Contrast and Gamma of the printed image as well as the individual color balance of Yellow Balance Magenta Balance and Cyan Balance Note In most cases the d...

Page 89: ...ntensity YMCB Step Procedure 1 Control the overall darkness and lightness of the printed image by adjusting the Dye Sub Intensity slide by clicking and dragging the slide s box or by clicking on the l...

Page 90: ...resin text and bar codes Adjust the Resin Heat K setting as needed as shown below Note 2 This option only effects objects printed with a resin only print ribbon or those objects printed on the back s...

Page 91: ...RESTRICTED USE ONLY FARGO Electronics Inc Using the default Dither Mode This is a default selection Persona C25 Card Printer User Guide Rev 4 0 91...

Page 92: ...ode option to control where the resin black K panel of a full color ribbon is printed Note If printing with a resin only ribbon type or a ribbon type that does not have a K panel all K Panel Resin opt...

Page 93: ...a card If using a YMCKO ribbon type the front of the card is printed with the ribbon s YMCO panels and the back is printed with the K panel If using a YMCKOK ribbon type the front of the card is print...

Page 94: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting the Split Ribbon Print option continued Persona C25 Card Printer User Guide Rev 4 0 94...

Page 95: ...option Use this option to automatically print on the backside of a card Step Procedure 1 Select this option to conveniently print the backside of preprinted cards which must have their Magnetic Strip...

Page 96: ...option for Edge to Edge type printing Step Procedure 1 Select this option to adjust the maximum printable area on a card which results in printed cards with virtually no border See the Adjusting the R...

Page 97: ...this option to rotate the image on the front of the card 180 degrees when printed Step Description 1 Select this option to change the position of the printed image in relation to the set location of...

Page 98: ...the existing ribbon in the Printer and press the Pause Resume button Once the Pause Resume button is pressed the Printer will continue printing until the end of the ribbon but will beep once before ea...

Page 99: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting the Pause for Low Ribbon option continued Persona C25 Card Printer User Guide Rev 4 0 99...

Page 100: ...or the image to print on Note 1 Print a full color ID format on the front of the card and monochrome text or bar codes on the back by creating the full color front side of the card on page 1 of the do...

Page 101: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting the Overlay option continued Persona C25 Card Printer User Guide Rev 4 0 101...

Page 102: ...the SmartShield option to print your custom SmartShield Security Image when using the Printer s optional SmartGuard Security Feature with the enabled SmartShield option Select the SmartShield Front S...

Page 103: ...RESTRICTED USE ONLY FARGO Electronics Inc Selecting the SmartShield option continued Persona C25 Card Printer User Guide Rev 4 0 103...

Page 104: ...hese options and the Printer s Magnetic Encoding process Step Procedure 1 Select the Magnetic Encoding Options to change the encoding mode coercivity setting or to modify the ISO Standards for Tracks...

Page 105: ...n Use the Coercivity option to select the type of Magnetic Stripe to encode Step Procedure 1 Select High Coercivity to set the Oersted level to 2750 as shown below OR Select Low Coercivity to set the...

Page 106: ...for either high or low coercivity cards on Tracks 1 2 and 3 Note The ISO option is the industry s most standard mode of Magnetic Encoding OR Select the JIS II mode provides encoding compatibility wit...

Page 107: ...of the three Tracks to customize by selecting one of the three Track options Note 1 After making the required selection the Magnetic Track options box displays the current set of customization option...

Page 108: ...ata on the currently selected Track Note The default ISO Standard selections for this option are Track 1 210 BPI Track 2 75 BPI and Track 3 210 BPI Step Procedure 1 Select 75 BPI to change the bits pe...

Page 109: ...currently selected Track Note The default ISO Standard selections for this option are Track 1 EVEN Track 2 EVEN and Track 3 EVEN Step Procedure 1 Select NO LRC to change the LRC Generation to none OR...

Page 110: ...ed Track Note This character size includes the parity bit if enabled Note The default ISO Standard selections for this option are Track 1 7 BPC Track 2 5 BPC and Track 3 5 BPC Step Procedure 1 Select...

Page 111: ...currently selected Track Note The default ISO Standard selections for this option are Track 1 ODD Track 2 ODD and Track 3 ODD Step Procedure 1 Select No Parity to change the Character Parity to none O...

Page 112: ...et value is subtracted from the ASCII value of each Magnetic Stripe data character prior to encoding on the Track Note The default ISO Standard selections for this option are Track 1 SPACE Track 2 ZER...

Page 113: ...a to the left hand side of the card s Magnetic Stripe Note This is useful in situations that require cards to be readable with insert type readers that may not be able to read the right hand side of t...

Page 114: ...Extension MLE support in Windows XP can cause text strings to be broken up into fragments This fragmentation of the text string prevents magnetic encoding Step Procedure 1 Select Yes from the dropdown...

Page 115: ...nstruct the Printer to verify that all magnetic data has been correctly encoded on each card Note This option is selecTable for both ISO and JIS II encoding modes If this option is selected any verify...

Page 116: ...gnetic Stripe Refer to the diagram below for Track locations Note All standard Persona C25 Card Printers are capable of printing onto oversized cards however a special version of the Printer is requir...

Page 117: ...oftware applications In most cases however the User must guidely add these characters to the string of magnetic Track data Entering Track Information Note If these characters are not added to the Trac...

Page 118: ...ers Track 1 0 9 A Z Punct ASCII 32 95 See the Table below 78 Track 2 0 9 ASCII 48 63 See the Table below 39 Track 3 0 9 ASCII 48 63 See the Table below 106 Reviewing the Track Data Note Review this Ta...

Page 119: ...Code Character 32 space 56 8 80 P 33 57 9 81 Q 34 58 82 R 35 59 83 S 36 60 84 T 37 61 85 U 38 62 86 V 39 63 87 W 40 64 88 X 41 65 A 89 Y 42 66 B 90 Z 43 67 C 91 44 68 D 92 45 69 E 93 46 70 F 94 47 71...

Page 120: ...ED USE ONLY FARGO Electronics Inc Selecting the Custom Non Printable Area Use this option to bring up the Non Printable Area Setup window shown on the next page Persona C25 Card Printer User Guide Rev...

Page 121: ...RESTRICTED USE ONLY FARGO Electronics Inc Using the Non Printable Area Setup window Persona C25 Card Printer User Guide Rev 4 0 121...

Page 122: ...TRICTED USE ONLY FARGO Electronics Inc Selecting the Smart Encode Mode option Use this option to select either the No Smart Encode or the Single File Mode Persona C25 Card Printer User Guide Rev 4 0 1...

Page 123: ...er to encode cards Step Procedure 1 Select this option To encode or re encode preprinted cards without wasting additional time effort or printing supplies To ensure that all encoding instructions will...

Page 124: ...only to print to multiple Printers sharing print jobs over a network Note In this case this option ensures all print evenly shared by all Printers Normally when this option is not selected the Printer...

Page 125: ...Inc Selecting the Calibration window Use this option to a control the position of the printable area in relation to the card b calibrate Sensors and c adjust the internal Printer settings Persona C25...

Page 126: ...in mind that cards always remain in the same position while moving through the Printer regardless of image orientation To illustrate this the card illustration shown in the Image Position box will fli...

Page 127: ...ed Move toward the front of the Printer if a negative number is entered OR Use the Horizontal adjustment to move the image Move toward the card output side of the Printer if a positive number is enter...

Page 128: ...on Sensor remove the Ribbon and close the Printer s top cover b Click on the Send button c Wait for the Printer to beep twice to indicate a completed calibration 3 Click on the Self Test button to sen...

Page 129: ...tion to send a Self Test page to the Printer Step Procedure 1 Click on the Self Test button to print out a test page and ensure that the computer is effectively communicating with the Printer and that...

Page 130: ...e specified To prevent personal injury make sure only qualified personnel perform these procedures Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity...

Page 131: ...Printer s Print Top Cover Note Manually roll up any dust and or other particles laying on the surface of the ribbon into a take up roll Dust may settle on the top surface of the ribbon and cause prin...

Page 132: ...les are attracted to the print ribbon or blank card by static produced during printing and can contaminate the printed card causing spots or speckles to appear Periodically use the following procedure...

Page 133: ...h the Printer is located b Clean if the Rollers appear dirty or if the cards start showing speckles or debris on the printed surface c Refer to Steps 2 to 5 in this procedure to clean all these Roller...

Page 134: ...Cancel button until the Cleaning Card has fed completely through the Printer b Repeat this cleaning procedure as needed c After the cleaning procedure is finished re install media close the Printer s...

Page 135: ...back and forth while cleaning 5 Replace the print supplies and close the Printer s covers Maintaining the Cleaning Rollers Clean these Rollers to prevent contaminated cards from passing beneath the P...

Page 136: ...is removed clean the Rollers using one of the adhesive backed Cleaning Cards from the Printer Cleaning Kit With the card s adhesive backing paper removed slide the card in between the two Rollers unti...

Page 137: ...RESTRICTED USE ONLY FARGO Electronics Inc Persona C25 Card Printer User Guide Rev 4 0 137...

Page 138: ...tart showing speckles or debris on the printed surface See Steps 2 to 6 below 2 Leave the power ON and open the Printer s Top Cover 3 Remove the print ribbon 4 Locate the Platen Roller 5 a Use a Clean...

Page 139: ...ned for use in credit card Magnetic Stripe readers are excellent for cleaning the card path Rollers and magnetic encoder Occasional use of these cards is recommended for cleaning the encoder when the...

Page 140: ...a very damp room moisture may condense inside the unit Should this occur print quality may not be optimum Leave the unit turned OFF in a warm dry room for several hours before using This will allow t...

Page 141: ...inter Follow this instruction to pack the Card Printer for transport Step Procedure 1 Clean the inside of the Printer with deionized air Wipe it down with a lint free cloth 2 Clean the Printhead with...

Page 142: ...for your country and refer to the following steps Caution The included power supply is designed for use only with the color ID card printer If you have any double about the plug configuration or volt...

Page 143: ...3 Place the AC power plug end of the power supply cord into an available wall outlet Power is automatically applied to the printer when it is plugged in Press the On Cancel button if you wish to turn...

Page 144: ...slight printer adjustments for consistent printing To load the cards into the printer refer to the following steps Step Procedure 1 Remove a stack of 100 or fewer cards from the card packaging Do not...

Page 145: ...he printer If inserting smart cards or cards with a prepunched slot be sure the smart card chip is positioned upward and that the chip or slotted end of the card is inserted first 4 Once the cards hav...

Page 146: ...his port is the means through which the printer receives data from your computer To connect the printer to your computer obtain a shielded bi directional parallel cable and refer to the following step...

Page 147: ...ter continued Step Procedure 2 Connect the other side to the back of your PC at the PARALLEL connector Note The printer must have its Ready LED light illuminated to receive data If the light is not ON...

Page 148: ...llation CD included with your printer Note The Windows 3 1 printer driver is not included with your printer or on the Software Installation CD If you would like to use this driver please contact your...

Page 149: ...along with the printer driver An icon for this will appear in the Start Programs Fargo folder Select the Online User Guide icon to open the Online User s Guide any time you have a question about opera...

Page 150: ...o your computer unzip the contents of the file by simply double clicking on it Note The archive will unzip itself revealing its contents as a new list of files within the folder Installing Step Proced...

Page 151: ...of your specific printer model to begin installation Note If the CD does not automatically open use My Computer or Windows Explorer to view the contents of the CD Then double click on the Setup exe f...

Page 152: ...int option is selected the 32 Bit Print Spooler will automatically save the last print job you sent to the printer and allow you to instantly reprint the job without the delay of having to reprocess i...

Page 153: ...reens This means that you do not have to go back to the main printer setup window each time you want to change a setting or option in the printer driver These applications will usually give you the sa...

Page 154: ...e guide in order to troubleshoot a Persona C25 Card Printer As needed contact the FARGO Technical Support Group by phone at 952 941 0050 or by fax at 952 941 1852 for additional technical assistance O...

Page 155: ...ixels and applies them to an algebraic equation to adjust the levels of hue saturation and brightness ANSI American National Standards Institute The United States Representative to ISO providing stand...

Page 156: ...iation for binary digital Each bit is an element of information that can have two states off and on Bit map A graphic produced by an array of pixel elements with the color hue brightness and saturatio...

Page 157: ...ween the PC and the Printer port Centronics A parallel communications interface that has become the standard for connections to Printers designed by the Centronics Corp Coercivity The property of a Ma...

Page 158: ...t works on DC with continuous motion DC Direct Current Electronic flow that is unidirectional flowing from the positive to negative of a power source Default A setting or parameter that comes preset f...

Page 159: ...allel cable Dot The smallest unit of an image that the Printer is able to produce The smaller the dot see dot pitch the sharper the image Dot pitch A measurement of image sharpness denoting the width...

Page 160: ...smart cards or prox cards E card Docking Station The device in the Printer that accepts smart cards with an ISO smart card contact station This allows the user to write to the smart card chip with a s...

Page 161: ...Programmable Read Only Memory A microchip based non volatile memory storage device that cannot be rewritten in the field Firmware for many Fargo Printers is stored on these chips and so a change of t...

Page 162: ...ative log exposure Glossy Matte A smooth polished surface in comparison to a rougher matte surface Fargo matte cards have a surface index Ra of approximately 65 micro inches while glossy have a Ra 3 G...

Page 163: ...sink A device used to dissipate heat into the ambient Heat Seal A resinous film transferred by the printhead onto the back of an HDP intermediate transfer film to facilitate adhesion HiCo High Coerciv...

Page 164: ...transferred to the card surface by the hot Roller ISO For the Greek iso meaning same Used to represent data from the International Organization for Standardization JIS II Japanese Industrial Standard...

Page 165: ...ue of magnetic media between 250 600 Oe ISO 7811 2 Fargo s Low Coercivity encodes at 300 Oe LPT Port Line Printer Port The system abbreviation for a PC s parallel Printer port Mag encoding The process...

Page 166: ...prescribed distance between a reference point and the target point The offset in card printing may refer to the position of the image relative to the leading edge or the distance of the start of Magne...

Page 167: ...socket on a device that allows for parallel data transfer PC Personal Computer A stand alone programmable electronic device that can store retrieve and process data consisting of a CPU mouse keyboard...

Page 168: ...and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images Portrait A document layout that is viewed with the document s lon...

Page 169: ...n inside the Printer encoder The ProxPoint is a read only device producing a Wiegand signal that is converted to RS 232 using a Cypress Computer Systems CVT 2232 Application programs can read informat...

Page 170: ...odel Combinations of these three colors can produce practically all the colors of the spectrum that humans can detect Computer monitors operate on an RGB model Ribbon The dye impregnated film that is...

Page 171: ...PC for AS400 operating systems or for e card encoding SIMM Single In Line Memory Module An array of memory chips attached to a printed circuit board that installs in a slot on the main board Simplex S...

Page 172: ...t form a line of data Surface mount A method of mounting circuit elements onto the surface of a circuit board attached at solder pads rather than through holes in the board Surge Protector An electron...

Page 173: ...eads passing through holes in the circuit board and soldered on the opposite side Timeout An interruption of a print job that occurs when a function is not completed in the time allotted by the operat...

Page 174: ...t Window s operations Wrinkle The appearance in the card image of wavy or arched lines either colored or clear caused by improper film or ribbon tension Write Direct to Port UI function for specific o...

Page 175: ...the second K is for backside black only printing YMCKO The designation of colored ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K and Overlay O Y...

Page 176: ...d contamination 133 Card Design 21 Card Feed Rollers 133 134 Card Feeding Errors 34 35 Card Hopper 134 Card Input Hopper 14 Card Input Tray 34 Card Jam Flip 23 Mag 39 Print 38 card jams 133 Card Out N...

Page 177: ...Dither 158 dither method 91 DMA Direct Memory Access 156 Dongle 158 Dot 158 Dot pitch 158 Download 158 DPI Dot Per Inch 158 DRAM Dynamic Random Access Memory 158 Driver 158 Duplex Printing 158 Dwell T...

Page 178: ...t error message 40 Headlift Motor 40 Head up Failed 24 Heat Seal 162 Heat sink 162 HiCo High Coercivity 162 high coercivity 107 high resolution 24 bit color images 56 Horizontal adjustment 127 HTML Hy...

Page 179: ...102 N Network 165 No Shield Loaded 25 26 No SmartShield 102 None 86 number of Copies 81 O Oersted Oe 165 Offset 165 On LED Light 13 On Cancel button 138 On Cancel Button 14 Operating Temperature 11 op...

Page 180: ...n Black Panel 17 Resin Dither 84 resin printing problem 52 Resin Thermal Transfer 12 Resolution 169 Resolving data for Magnetic Stripe 45 Resolving the Flipper Jam error message 37 RESUME Duplicate 29...

Page 181: ...72 timing diagram 62 TOF Top of Form 172 Track 172 Track Data Note 118 Track number 1 2 or 3 117 Tracks 1 2 and 3 107 118 troubleshoot the Printer 153 Troubleshooting 172 TrueType TT 172 T V GS 9 U UL...

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FARGO electronics S000256, User Manual

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