Fakir TECHNOSPHERE Smart, User Manual, Page: 44 / 128

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The Use of the Application
Setting Mode Speed setting UV and Timer Setting
Troubleshooting
Q: Why is the appliance unable to connect to the Wi-Fi network continuously?
• Please check whether the Wi-Fi signal is present.
• Please check whether the Wi-Fi password is correct.
• Please check whether the Wi-Fi signal of the router supports standard IEEE 802.11/b/g/n,
if your router supports both 2.4 GHz and 5 GHz signal, please turn off the 5 GHz signal by
setting the router.
Please check whether the IP connections of the router exceeded the maximum limit. If this
is the case, close the unnecessary connections and try again.
Q: How does the network connection move to the new router after replaced with a new
one?
Please follow the Application instructions for use in the manual and reconnect it.
Q: Can the appliance be controlled only by a cell phone within the same Wi-Fi network?
The appliance can be controlled anywhere and anytime as long as your cell phone can
connect to the network regardless of whether it is 2G/3G/4G or any other Wi-Fi network.
Q: How can I share an appliance?
* To share a single appliance:
* On the appliance control page tap on the icon in the upper right corner to access the
appliance setting page.
* Select Share Appliance - Add Appliance, enter the cell phone numbers/e-mail addresses
of your family members and tap on complete.
* To share the family appliances:
Go to the homepage of the application and select I - Family Management.
Go to the family that needs adjusting, click on Add Member and select the family members
and friends that want to share their appliances with your family, so all the appliances within
the family will be shared. The single appliances do not need to be re-shared in this process.