FAHRBIKE CRUZ, Owner'S Manual

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Warranty
Fahrbike e-bikes are built with sturdy frames and high-quality parts from solid brand manufacturers. Each
e-bike comes with a 12-month warranty against defects from the manufacturer.
Please inspect the package when you receive your order. If you notice any damage to the package, please
take photos. This is to support any claims if the product has been damaged inside and to prove that the
damage is due to shipping.
What is a claim for shipping damage?
With our out-of-the-box defect policy, we guarantee that you will receive a working bike. If your bike is dam-
aged or does not work, we will cover the cost of repairs to get your bike back in working order.
Claims of out-of-the-box defects must be reported within 2 weeks of receipt of the bicycle and after no more
than 5 kilometers (3 miles) of use.
Any defects claimed after the specified time or distance are not covered by the term "out-of-the-box defects".
However, this does not affect the validity of the 12-month warranty.
What is an out-of-the-box defect policy?
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