56
TROUBLESHOOTING
In the event of any fault:
•
Turn off the appliance
•
Disconnect the power supply
•
Have the appliance repaired
•
Based on the instructions given in the table below, some minor issues can be corrected by the user.
Please check the consecutive points in the table before you refer the repair to customer service.
PROBLEM
POSSIBLE CAUSE
REMEDY
1. The appliance does
not work
- No power
-Check the fuse, replace if blown
2.
Sensor fields do
not respond when
touched
- Appliance is not turned on
- Turn on the appliance
- Sensor field touched too briefly
(less than one second)
- Touch the sensor field longer
- Multiple sensors touched at the
same time
- Always touch only one sensor field
(except when a cooking zone is
switched off)
3. The appliance does
not respond and emits
and extended beep
- Improper use (wrong sensor fields
touched or sensors touched too
briefly)
- Reconnect the hob
- Sensor fields covered or dirty
- Uncover or clean the sensor fields
4. The appliance switch-
es itself off
- No sensor field is touched for 10
seconds of activating the appliance
- Switch on the appliance and set heat
setting without delay
- Sensor fields covered or dirty
- Uncover or clean the sensor fields
5. A single cooking zone
switches off and residual
heat indicator „H” is shown.
- Limited cook time
- Switch on the cooking zone again
- Sensor fields covered or dirty
- Uncover or clean the sensor fields
- Electronic components overheated
6. Residual heat
indicator extinguished
even though the cook-
ing zones are hot
- A power outage or the appli-
ance has been disconnected
- Residual heat indicator will be
shown again the next time the ap-
pliance is turned on and off again
7. Hob cooking sur-
face is cracked.
Danger! Immediately unplug the appliance or switch off the main
circuit breaker. Refer the repair to the nearest service centre.
8. When the problem is
still not remedied.
Immediately unplug the appliance or switch off the main circuit breaker
(fuse). Refer the repair to the nearest service centre.
Important!
You are responsible for operating the appliance correctly and main-
taining its good condition. If you call service as a result of operating the
appliance incorrectly you will be responsible for the costs incurred even
under warranty.
The manufacturer shall not be held liable for damage caused by failure
to follow this manual.
9. Induction hob
makes buzzing sound.
This is normal. Cooling fan is operating to cool down internal electronics.
10. Induction hob
makes hissing and
whistling sounds.
This is normal. When using several cooking zones at full power, the hob
makes hissing and whistling sounds due to the frequencies used to power
the coils.
11. The hob does not
work. The cooking
zones will not operate.
- Faulty electronics
- Reset the appliance, unplug it
for a few minutes (disconnect the
fuse).
Summary of Contents for IO-TGC-0241/2
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