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Before calling for service, check the following:
Self Help - Operation
Table 9: Self Help - Operation
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Oven Problem
Problem Solving Steps
F03 or F04 Error appear in the
display window.
A problem with the lock occured. Turn power off and turn it back on again
after a few seconds. The oven should run a latch auto-test. If condition
persists, note the code number and call an authorized technician.
Other F__ Error appears in the
display window.
Turn power off and turn it back on again after a few seconds. If condition
persists, note the code number and call an authorized servicer.
The oven display stays OFF
Turn off power at the main power supply (fuse or breaker box). Turn breaker
back on.
If condition persists, call an authorized service center.
Cooling fan continues to run
after oven is turned off
This is normal. The fan turns off automatically when the
electronic
components have cooled sufficiently.
Oven door is locked and will not
release, even after cooling
Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker
back on. The oven should reset itself and will be operable.
Oven is not heating
Make sure the oven temperature has been selected. Check the circuit breaker
or fuse box to your house. Make sure there is proper electrical power to the
oven.
Oven is not cooking evenly
Check oven calibration. Adjust calibration if necessary (see Oven Offset,
Page 17). Refer to cooking charts for recommended rack position.
Always reduce recipe temperature by 25°F when baking with convention bake
mode.
Oven temperature is too hot or
too cold
The oven thermostat needs adjustment. See Calibrating Oven Temperature,
Page 17.
Oven light is not working
properly
Replace or reinsert the light bulb if loose or defective. See Page 15. Touching
the bulb with fingers may cause the bulb to burn out.
Oven light stays on
Oven light comes on automatically when oven begins heating. Press LIGHT to
turn oven light off. If oven is off, check for obstruction in oven door or check to
see if hinge is bent.
Cannot remove lens cover on
light
There may be soil build-up around the lens cover. Wipe lens cover area with
a clean dry towel prior to attempting to remove the lens cover.
Oven will not self-clean properly Allow the oven to cool before running self-clean. Always wipe out loose soil or
heavy spills before running self-clean. If oven is badly soiled, set oven for a
four-hour Self-Clean. See Self-Cleaning, Page 13.
Clock and timer are not working
properly
Make sure there is proper electrical power to the oven. See the Clock and
Timer sections on Pages 2 and 8.
Excessive moisture
When using bake mode, preheat the oven first. Convection bake will eliminate
any moisture in oven (this is one of the advantages of convection).
Porcelain chips
When oven racks are removed and replaced, always tilt racks upward and do
not force them to avoid chipping the porcelain.