background image

Call Features 

During a call you can do things like: 

 

Move and talk freely while Portal's Smart Camera and Smart Sound adjust to keep you 
audible and in the frame. 

 

Add more friends to the call. 

 

 

Use AR effects

 and 

Story Time.

 

 

Turn your microphone or camera off.

 

This article applies to Portal

and Portal TV 

 

Making calls on Portal 

On Portal you can call the Facebook friends, Messenger connections and WhatsApp contacts of 
any accounts linked to your Portal. While Portal is only 

sold in select countries,

 you can use your 

Portal to call friends located in any country where the Messenger app or WhatsApp are 
supported.  

Receiving calls on Portal 

Currently, Portal calls can only be received from other Portal devices, from WhatsApp on mobile 
devices, from the Messenger app on mobile devices or tablets, from 

messenger.com

 or from 

facebook.com

. Portal can’t be called from Messenger Kids accounts or the Messenger Lite app. 

Your Portal contacts 

Your Portal contacts are the Facebook friends, Messenger connections and WhatsApp contacts 
of all accounts linked to your Portal. If you share a Portal with others, all accounts that have been 
linked to your Portal will share contacts on Portal. Anyone who shares your Portal will have 
access to the contacts on the device and will be able to make and answer calls. 

Viewing your Portal contacts 

From 

Home

 on your Portal, tap 

Contacts.

 From there, you can browse by 

Suggested

 contacts, 

Recent

 contacts or contacts by account type.  

This article applies to Portal

 

See Portal TV article 

 

 

Summary of Contents for 899-00080-13

Page 1: ...tlet Make sure the included power cord is fully plugged into your Portal before plugging it into an appropriate outlet o Your Portal works when connected to a rated AC power source with 100V to 240V A...

Page 2: ...d display settings aren t available when you set up your Portal with WhatsApp only or when a WhatsApp only login exists on a shared device See portal facebook com usage for more information This artic...

Page 3: ......

Page 4: ...u re not using the camera This article applies to Portal See Portal TV article You can put your Portal in sleep mode which turns the screen off but allows your Portal to be woken up by touch voice com...

Page 5: ...WhatsApp open or in standby mode on their mobile phone Using the Touchscreen To make a call 1 From Home tap to open the Contacts app You can filter your contacts by Suggested Recent Messenger and Wha...

Page 6: ......

Page 7: ...To answer a call When receiving a call tap Answer to join the call To end a call 1 During a call tap your Portal screen to expose the call menu 2 Tap to end the call...

Page 8: ......

Page 9: ...calls can only be received from other Portal devices from WhatsApp on mobile devices from the Messenger app on mobile devices or tablets from messenger com or from facebook com Portal can t be called...

Page 10: ...Sound adjust to keep you audible and in the frame You can also manually adjust the zoom and focus of your camera using gestures on your Portal s touchscreen To enter Manual Mode you can In self view u...

Page 11: ......

Page 12: ...f You or other connections on your call can add any Facebook friends or Messenger connections to your call You can t have both Messenger and WhatsApp users on the same call Group calls with WhatsApp c...

Page 13: ......

Page 14: ...4 Tap the person or people you d like to add to your call...

Page 15: ......

Page 16: ...5 When the person you re adding to the call answers they will join the group call...

Page 17: ......

Page 18: ...Portal TV article On Portal Story Time allows you to share interactive stories with animations music and effects during a call or using the Story Time app To use Story Time during a call 1 Tap the sc...

Page 19: ......

Page 20: ...3 Tap...

Page 21: ......

Page 22: ...4 Tap the story you d like to share 5 Tap Play to start the story or Description to see a brief description of the story...

Page 23: ......

Page 24: ...ctivity Log Make changes to voice interaction settings on your Portal which will apply to your voice interactions Use and change other settings on your Portal which may apply across your Portal Add ac...

Page 25: ...rtal Removing an account from your Portal will remove the contacts photos and other data associated with that account and will remove the account holder from certain connected third party apps Removin...

Page 26: ...to set up your Portal using a WhatsApp account Some features including Hey Portal Facebook Watch Facebook Gaming and Facebook Live aren t available when you set up your Portal with WhatsApp only or w...

Reviews: