background image

7.

 

Have the person you'd like to add follow the on-screen instruction to log in with their 
Facebook account. 

8.

 

Tap 

Next

To remove an account from your Portal: 

1.

 

From 

Home

 on your Portal, tap 

Settings

2.

 

Tap the 

Accounts

 tab. 

3.

 

Tap the account you'd like to remove. 

4.

 

Tap 

Remove Portal Account

 and follow the on-screen instructions. 

Notes:

 

 

You can also remove your own account from your Portal from the Security and Login 
menu in your 

Facebook settings

If your Facebook account is deleted, deactivated or you 

change your Facebook password, your account will also be removed from your Portal.

 

Anyone who uses a Portal 

not just another owner, can view and call all contacts, manage 

favorites, see photos added to your Portal, and use third-party services connected to your 
Portal. 

 

Removing an account from your Portal will remove the contacts, photos and other data 
associated with that account, and will remove the account holder from certain connected 
third party apps. 

 

Removing all accounts that are connected to a Portal will automatically factory reset that 
Portal. 

 

If one of multiple account holders is removed from your Portal, call history on the Portal 
will remain but it will no longer show that the removed account holder initiated a call. 

 

Learn more about 

adding and removing accounts on Portal TV.

 

This article applies to Portal

 

See Portal TV article

  

 

To use Alexa on your Portal, you must connect an Amazon Alexa account to your Portal. You 
can connect to Alexa during 

the setup of your Portal,

 or from 

Settings

.  

To connect Alexa:  

1.

 

From 

Home

, tap 

Settings

.  

2.

 

Tap 

Accounts

.  

3.

 

Tap 

Amazon Alexa 

and follow the on-screen instructions to log in with your Amazon 

account or to disconnect Alexa.  

To deregister Alexa: 

1.

 

From Home, tap 

Settings

Summary of Contents for 899-00080-13

Page 1: ...tlet Make sure the included power cord is fully plugged into your Portal before plugging it into an appropriate outlet o Your Portal works when connected to a rated AC power source with 100V to 240V A...

Page 2: ...d display settings aren t available when you set up your Portal with WhatsApp only or when a WhatsApp only login exists on a shared device See portal facebook com usage for more information This artic...

Page 3: ......

Page 4: ...u re not using the camera This article applies to Portal See Portal TV article You can put your Portal in sleep mode which turns the screen off but allows your Portal to be woken up by touch voice com...

Page 5: ...WhatsApp open or in standby mode on their mobile phone Using the Touchscreen To make a call 1 From Home tap to open the Contacts app You can filter your contacts by Suggested Recent Messenger and Wha...

Page 6: ......

Page 7: ...To answer a call When receiving a call tap Answer to join the call To end a call 1 During a call tap your Portal screen to expose the call menu 2 Tap to end the call...

Page 8: ......

Page 9: ...calls can only be received from other Portal devices from WhatsApp on mobile devices from the Messenger app on mobile devices or tablets from messenger com or from facebook com Portal can t be called...

Page 10: ...Sound adjust to keep you audible and in the frame You can also manually adjust the zoom and focus of your camera using gestures on your Portal s touchscreen To enter Manual Mode you can In self view u...

Page 11: ......

Page 12: ...f You or other connections on your call can add any Facebook friends or Messenger connections to your call You can t have both Messenger and WhatsApp users on the same call Group calls with WhatsApp c...

Page 13: ......

Page 14: ...4 Tap the person or people you d like to add to your call...

Page 15: ......

Page 16: ...5 When the person you re adding to the call answers they will join the group call...

Page 17: ......

Page 18: ...Portal TV article On Portal Story Time allows you to share interactive stories with animations music and effects during a call or using the Story Time app To use Story Time during a call 1 Tap the sc...

Page 19: ......

Page 20: ...3 Tap...

Page 21: ......

Page 22: ...4 Tap the story you d like to share 5 Tap Play to start the story or Description to see a brief description of the story...

Page 23: ......

Page 24: ...ctivity Log Make changes to voice interaction settings on your Portal which will apply to your voice interactions Use and change other settings on your Portal which may apply across your Portal Add ac...

Page 25: ...rtal Removing an account from your Portal will remove the contacts photos and other data associated with that account and will remove the account holder from certain connected third party apps Removin...

Page 26: ...to set up your Portal using a WhatsApp account Some features including Hey Portal Facebook Watch Facebook Gaming and Facebook Live aren t available when you set up your Portal with WhatsApp only or w...

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