![Faber MatriX 3326 Series Instruction Manual Download Page 74](http://html.mh-extra.com/html/faber/matrix-3326-series/matrix-3326-series_instruction-manual_535926074.webp)
74
No Pilot Flame and control continues to spark
Air in the pilot line .
Purge the line (start ignition several times .)
No spark at pilot burner .
Check spark gap; Check for spark in location along
cable .
Check spark on the receiver by disconnecting the spark
cable from the receiver .
Inappropriate inlet pressure
Confirm gas pressure is correct rating for NG/LPG .
Air seal issue around pilot .
Inspect and correct as needed .
Clogged pilot gas line .
To test, remove glass and attempt to light pilot with long
stem-lighter .
Disconnect pilot line from valve and check gas flow .
Reset receiver and attempt to re-ignite .
Valve is defective
Replace valve
Receiver is defective
Replace receiver and reprogram code .
Pilot is lit, and control continues to spark. Valve shuts after 10-30 seconds.
Over tightened thermocouple interrupter
Contact customer service or gas technician
Thermocouple is defective
Replace thermocouple
Receiver is defective
Replace receiver
Pilot is lit and sparking stops. Valve shuts after 3-60 seconds. Valve does not operate manually.
Not enough voltage generated from the thermocouple
or too much resistance in the circuit .
Use a digital multimeter set in the mV range and
measure the voltage by connecting the test leads to
the spade connector . Spade connector is located on
the outer surface, directly beside the magnet nut .
The available voltage must be at least 5 mV . The
manufacturer must specify the drop time for the
application . The drop time can be measured after the
thermocouple is heated .
Low inlet pressure .
Confirm regulator pressure and sizing . Replace if
necessary .
Thermocouple is defective
Replace thermocouple
Valve is defective
Replace valve
3 short beeps while the motor turns
Receiver batteries are low
Replace batteries (2 × AA alkaline batteries)
Pilot flame lights but there is no main gas flow
Low inlet pressure
Contact customer service or gas technician
Valve turned down to pilot flow .
Turn flame to high fire by pressing up button on remote
handset .
Main gas burner line is crimped
Contact customer service or gas technician
Clogged burner orifice
Contact customer service or gas technician
Valve is defective
Replace valve