30
Problem
Display
Cause
Solution
Heat does not turn on
CD52
Heater is disabled.
Press and hold and at the same
time on the hidden touch controls for
3 seconds to disable or enable the
heat function.
CD43
Heater has been permanently
disabled.
If installation with heat is desired,
reinstall jumper on main board if
available or purchase new main
board.
CD20
Defective ambient temperature
NTC
Replace NTC
CD23
Defective main control board
Replace main control board
CD33
Main PCB overheating
See below.
Unit was turned on and off too
many times in a short period
Put the unit in standby and allow it to
cool for 30 minutes.
Heater exhaust blockage
Turn unit off from power switch.
Check for heater exhaust blockage.
Allow the unit to cool for 30 minutes.
CD34
Heater fan error
See below.
Loose connection
Check connections
Defective heater fan.
Replace heater assembly
No Heat or Flame
CD44
Defective extractor fan
Disconnect power at main panel.
Ensure the brick power supply input
power cord is securely fastened by
pushing into power supply. Restore
power at the main panel. The unit
should now be restored to last known
working state.
Heating Element Replacement
Tools Required:
Phillips head screwdriver
WARNING:
Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to
persons.
!
NOTE:
Ensure that all of the components that contain water have been emptied and source water has been turned
off before performing any maintenance.w
1. Follow the “Preparation for Service” instructions.
2. Remove the access cover screw. (Figure 15)
3. Remove the 4 screws and the electronic cover from the unit. (Figure 15)
!
NOTE:
Use caution when removing the electronics cover, to prevent strain on the bluetooth connector wire attached
to it.
4. Remove the cable clamp, to allow for the assembly to be lifted out to better access the components.
5. Holding the electronic assembly at both ends of the LED light strip, gently lift the electronic assembly out of the unit.
6. Locate the 2 screws that secure the element assembly (element and brackets) to the unit and remove. (Figure 20)
7. Lift the element assembly out of the unit.
8. Disconnect the element from the main control board.wwww
9. Remove the element from the mounting bracket and install the new element.
10. Attach the new element to the main control board.
11. Install and secure the element assembly into the unit.
12. Replace all of the wiring to their original locations.
13. Reinsert the electronics assembly, and the electronic cover.
CAUTION:
Ensure that the switchboard and terminal block have not moved from their original locations and all wires are
contained under the cover before reassembly.
14. Re-assemble the remainder of the cassette in reverse order from the “Preparation for Service” instructions.
