Faber e-MatriX heat e-BoX, User Manual

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User manual e-MatriX heat + e-BoX
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Troubleshooting and fault codes remote control
Code Symptom Cause Action
The flame effect will not
start. No power supply.
Low water level.
The transducers) are not
connected properly. Check if power supply is connected to wall
socket correctly and the mains switch is in
the ON (I) position.
See
“First time water fill”, Chapter 4.
Check that the connector(s) is inserted
correctly:
e-MatriX: see installation manual fig. 6.1.
e-BoX: see installation manual fig. 3.2.
51 The appliance will not
start or stopped working
and the LED’s
continuously to blink
twice. Low water level.
The absorption valve (overflow
protection) is activated. See “First time water fill”, chapter 4.
Switch the mains switch to the “OFF” (0)
position. Check all connections on water
leakage and t
urn the mains switch back in
the “ON” position.
e-MatriX: see installation manual, chapter
9.2.
e-BoX: see installation manual, chapter 7.2.
56 The appliance will not
operate, the LED’s
continuously to blink four
times. Water filling time is too long. Switch the mains switch to the “OFF” (0)
position. C
heck all connections on water
leakage. Close the ball valves and check the
mesh filter by unscrewing the base of it to
see that it is not clogged with dirt and debris.
Open the ball valves again and turn the
mains switch back in the “ON” position.
The flame effect is too low
on the highest setting. The transducers and/or air
filter are dirty. Call for maintenance.
The flame effect is too
high and there is too much
smoke. The extractor fan doesn’t work
anymore. Check if the fan, mounted at the top right
inside the fire, is running.
The remote is not
working. Low batteries.
Remote isn’t paired to receiver.
Distance to fire is too far. Place new batteries, see chapter 5.
Pair the remote control with the receiver,
see chapter 5.
Shortens the distance.
Large amount of smoke
appears grey or colourless. Lamp failure. Call for maintenance.
57 The appliance will not
operate, the LED’s
continuously to blink
three times. Water leak Switch the mains switch to the “OFF” (0)
position. Check all connections on water
leakage and t
urn the mains switch back in
the “ON” position.
58 The appliance will not
operate, the LED’s
continuously to blink once
every eight seconds. Water level too high. Switch the mains switch to the “OFF” (0)
position and call for maintenance.