Faber e-MatriX heat 800/500 I, Installation Manual

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Installation manual e-MatriX heat 800/500 I,II,III and e-MatriX heat 800/650 I,II,III
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11 Troubleshooting and fault codes remote control
Code Symptom Cause Action
The flame effect will not
start. No power supply.
Low water level.
The transducers) are not
connected properly. Check if power supply is connected to wall
socket correctly and the mains switch of the
Control box is in the ON (I) position.
See
“First time water fill”, Chapter 4 in the
user manual.
Check that the connector(s) is inserted
correctly, see fig. 7.1.
51 e-MatriX will not start or
stopped working and the
LED’s continuously to blink
twice. Low water level.
The absorption valve (overflow
protection) is activated. See “First time water fill”, chapter 4 in the
user manual.
Switch the mains switch of the Control box
to the “OFF” (0) position, see fig. 4.0-D.
Check all connections on water leakage and
t
urn the mains switch back in the “ON”
position.
See section 9.2.
56 e-MatriX will not operate,
the LED’s continuously to
blink four times. Water filling time is too long. Press the mains switch of the Control box to
the “OFF” (0) position, see fig. 4.0-D.
C
heck all connections on water leakage.
Close the ball valves and check the mesh
filter (fig. 5.0-F) by unscrewing the base of it
to see that it is not clogged with dirt and
debris. Open the ball valves again and turn
the mains switch back in the “ON” (I)
position.
The flame effect is too low
on the highest setting. The transducers and/or air
filter are dirty. See chapter 9.
The flame effect is too high
and there is too much
smoke. The extractor fan doesn’t work
anymore. Check if the fan, mounted at the top right
inside the fire, is running.
Remote is not working. Low batteries.
Remote isn’t paired to receiver.
Distance to fire is too far. Place new batteries, see chapter 5 in user
manual.
Pair the remote control with the receiver,
see chapter 5 in user manual.
Shortens the distance.
Large amount of smoke
appears grey or colourless. Lamp failure. Replace circuit board with lamps.
57 e-MatriX will not operate,
the LED’s continuously to
blink three times. Water leak Press the mains switch of the Control box to
the “OFF” (0) position, see fig. 4.0-D. Check
all connections on water leakage and t
urn
the mains switch back in the “ON” position.
58 e-MatriX will not operate,
the LED’s continuously to
blink once every eight
seconds. Water level too high. Switch the mains switch of the Control box
to the “OFF” (0) position, see fig. 4.0-D and
call for maintenance.