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App Updates
We will continually monitor the app
’s performance and will release updates to enhance
the users experience and/or fix any issues that arise overtime. These updates will be
available via the iOS app store or the Android Play store.
Firmware Updates
Firmware updates will be released to fix any bugs or to add additional features where
possible throughout the products lifetime.
The most recent firmware version your system is using can be found by using the app
The most recent firmware version will be available via the manufacturer website along
with details of any changes made. The updates will be sent to all devices when it is
released and if your system is ONLINE at the time it will update with no interaction from
the user.
If you find your intercom is on an older firmware and may have missed the automatic
rollout you can contact the manufacturer technical support via phone or live chat who
can perform the update manually via a remote desktop application.
Intercom Maintenance
Bug ingress is a common issue in unit failures. Ensure that all components are sealed
accordingly and check occasionally.
(Do not open the panel in the rain / snow unless
correctly equipped to keep the internals dry. Ensure the unit is securely closed after
maintenance)
If you have an AB, AS, ABK, ASK callpoint it will have silver edges which are marine
grade stainless steel so in normal weather conditions should not rust however it can
dull or discolor over time. This can be polished with a suitable stainless-steel cleaner
and cloth.
We recommend sealing all entry holes for prevention of insects that can
cause issues with a risk of shorting out components.
To maintain the IP55 rating please follow the sealing instructions included.
(also available online)
