F5 i5000 Series, Platform Manual, Page: 66 / 72

Accessible non-volatile memory
This table lists the accessible non-volatile memory in this system. Not all platform variants include all of
these non-volatile memory items.
Description Data Customer
data Data security
method
Hard disk drive (HDD) F5 ® product software,
customer configuration, and
log files
Yes Standard reprocessing
or customer removal
Solid-state drive (SSD) F5 product software, customer
configuration, and log files Yes Standard reprocessing
or customer removal
Always-On Management
(AOM) Flash chip (soldered-
down flash chip) AOM boot code and customer
custom configuration Yes Standard reprocessing
or customer action
About removing data from F5 components
For components that contain sensitive customer data and cannot be removed from your F5
®
system, you
can take optional steps to remove the data from these components before you return the system to F5 for
processing.
Removing sensitive data from storage drives
The hard disk drive (HDD) and solid-state drive (SSD) components included in F5
®
platforms might
include sensitive customer data. If you purchase the HDD removal SKU, you can remove the HDD/SSD
and coin battery, and these components will be replaced during F5 reprocessing. Otherwise, HDD and
SSD components are processed by F5 through standard processing. You can perform a disk erase
operation on your system to remove sensitive customer data.
Perform a disk erase operation using the F5
Disk Erase
utility to remove all data on hard disk
drives (HDDs) or solid-state drives (SSDs) using a single-pass, zero write disk erase operation. For
more information about storage drive maintenance, see
F5
®
Platforms: Essentials .
Removing IP address data from Always-On Management
If you have configured an IP address for the Always-On Management (AOM) subsystem, you can
remove the customized IP address from the system before returning it to F5
®
Networks.
1. Connect to the system using the serial console.
2. Open the AOM Command Menu.
Esc (
3. Manually assign a new management IP address, netmask, and gateway by typing
n
when prompted
about using DHCP. At the prompts, type
0.0.0.0
for IP address (required), and values for netmask
(required), and gateway (optional).
A confirmation message displays the configured management IP address, netmask, and gateway.
4. (Optional) Type
i
to verify the assigned addresses.
Returned Material Data Security Statement
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