FAQ
Questions
Solutions
No electricity/can't power on
1.
Check whether the power cord is connected properly.
2.
Press the Power button for 3 seconds till you hear the "beeping" sound,
then release the button and wait for the projector to start up.
Unable to screen mirroring
1.
Make sure WiFi dongle has been installed to projector.
2.
Refer to the Quick Guide to make sure you are using the
correct screen mirroring function.
3.
If the screen stutters or lags, the distance between source and projector
is too far.
4.
Make sure the phone is connected to the SSID of the projector.
Unable to play online media
1.
Check whether the network connection is normal,
2.
Check whether the wireless network card UWA5 is inserted into the USB
2 port.
Unable to perform online upgrade
1.
Check if the WiFi dongle is inserted into the USB2 port.
2.
Check whether the network connection is normal.
3.
Select OTA upgrade in the Setting.
4.
Check whether there is a newer firmware version available to upgrade.
Cannot focus image
3.
Confirm whether the projecting distance is appropriate, and try to
extend the distance between projector and screen.
4.
Check whether the lens is clean.
Remote control not functional
Replace the batteries of remote control.
Unable to shut down
Press the Power button for about 10 seconds to force the shut down.
