EYE-LCD7000 / 8200
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9.
WARRANTY INFORMATION
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Duration of Guarantee and Area of Validity
The specified product is guaranteed for twenty-four (24) months, beginning from the date of delivery by the
Eyevis GmbH.
Guarantee services within the duration of guarantee do not extend the duration of guarantee.
This guarantee applies to products that were purchased in the European Union. Guarantee services can only be
claimed in these countries.
The bill of sale or receipted invoice (original invoice with serial number) of the first purchaser must be presented
as proof of purchase to obtain warranty service. If the customer cannot provide this evidence of purchase the
period of guarantee is calculated from the date of purchase by the specialist supplier (first seller) plus one (1)
month.
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Guaranteeing
If the product shows any faults or defects during the warranty duration, eyevis GmbH provides the following
services from which the customer can choose:
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Equipment Exchange
Bring-in warranty. The defective equipment is sent or brought to Eyevis by the customer and replaced by an
equivalent product, if the product brought can not be repaired within 14 days. Any costs of a return delivery of
the exchange equipment, are borne by the customer.
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Repair and Return
The defective product is sent to eyevis by the customer and is repaired within 14 days. In this case eyevis
bears the costs for eventually required components or the arising working time, as well as for the costs for the
reshipment to the customer.
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Warranty Exclusions
1.) This warranty covers only malfunction due to any defect in material and/or workmanship of a product put
into circulation by the eyevis GmbH. Guaranteeing is therefore excluded for any faults and defects beyond
the responsibility of the eyevis GmbH, particularly in cases of:
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Improper use, mechanical damages (e.g. marks caused by scratching, pressure or breaking),
improper storing or cleaning, transport damages, misuse or any other reason the customer or a third
is to blame for, especially if the instructions contained in the manual are not adhered to;
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Display damages caused by the permanent representation of static images (or partially static
images).
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Image Sticking (Memory) Effects:
Static images* may lead to “Image Sticking”.
“Image Sticking” caused by the representation of static image contents for a longer period is not covered by this
warranty.
Image Sticking depends on the kind and the contrast of the displayed image.
Follow the instructions for operation below to reduce, respectively to prevent “Image Sticking“ with static
images:
- do not exceed the maximum operation time of the panel (20 hours)
- dim the backlight
- change the image content regularly
