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Resources
Obtaining Control Drivers
Extron provides an extensive selection of device drivers available on the Extron website. If the system requires a control driver
that is not already available, you can request a new serial (RS-232) or Ethernet driver from Extron.
Obtaining Instructions, Information, and Assistance
A checklist of basic setup steps is provided at the beginning of this guide. For additional information see the help files and the
IPL EXP I/O Series User Guide
.
If you have questions during installation and setup, call the
Extron Sales & Technical Support Hotline
or the Extron S3 Control
Systems Support Hotline (1.800.633.9877).
Locating Software, Firmware, and Driver Files on the Extron Website
There are three main ways to find software, firmware, and device drivers within
•
Via links from the web page for the specific product
•
Download
tab at the top of any page within
•
Via links from search results
NOTES:
•
For some software you have the option to click the
Download Now
button to begin downloading the software file. For other
software there is a link for contacting an Extron support representative who can provide you access to the latest version.
To obtain Extron control product software, you must have an Extron Insider account. Extron provides training to our
customers on how to use the software. Access to the full features of Global Configurator Professional is available to
those who successfully complete Extron Control Professional Certification.
•
IP Link Pro Series RS-232 and Ethernet drivers are required
. You must use serial and Ethernet drivers
developed specifically for the IP Link Pro platform. With the exception of IR device drivers, drivers used for the
previous generation IP Link (non-Pro) control processors are not compatible.
