6
(never use harsh chemical products or detergents). To remove
calcareous deposits on bulb sockets, it is recommended to use
a mild acid such as a 20% water/vinegar solution, followed by a
thorough wipe down with a damp cloth to remove any residues
and to completely dry the socket
It is strongly recommended to always follow all the precautions
and procedures outlined in both the Important Safeguards and
Installation Instructions sections.
'UARANTEE
This product is guaranteed for defects in material or workmanship
for a period of 2 years from date of purchase. The guarantee is valid
with proof of purchase only. The guarantee is limited to repair or
replacement of the unit only and does not cover consequential loss
or damage of or to animate or inanimate objects. This guarantee
is valid only under normal operating conditions for which the unit
is intended. It excludes any damage caused by unreasonable use,
improper installation, negligence, tampering, or abuse of the unit.
For guarantee service or spare parts contact your local pet dealer or
write to the representative in your country. This guarantee does not
affect your statutory rights.
3ERVICE
If you have any problem or question about the operation of this
product, please let us try to help you before you return the product
to your dealer. Most problems can be handled promptly with a phone
call. When you call (e-mail or write), please have all relevant
information such as model number and/or part numbers available,
as well as the nature of the problem. Call our Customer Service
Department:
#ANADA/NLY
Toll Free Number 1-800-55HAGEN
"ETWEENAMANDPM%ASTERN4IME
53!/NLY
Toll Free Number 1-800-724-2436
"ETWEENAMANDPM%ASTERN4IME
5+/NLY
(ELPLINE.UMBER
"ETWEENAMANDPM
&OR!UTHORIZED7ARRANTY2EPAIR3ERVICE
Return unit with dated receipt and reason for return to:
#ANADA
Hagen Industries Ltd, 3235 Guenette, Montreal, QC H4S 1N2
2OLF#(AGEN)NCTH3TREET%DMONTON!"408
53!
Rolf C. Hagen (U.S.A.) Corp.
(AMPDEN2OAD-ANSlELD-!
5+
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
For general information on our whole product range,
explore our websites at: www.exo-terra.com or www.hagen.com.
$ISTRIBUTEDBY
#ANADA
2OLF#(AGEN)NC-ONTREAL1#(8!
53!
Rolf C. Hagen (U.S.A.) Corp., Mansfield MA. 02048
5+
Rolf C. Hagen (U.K.) Ltd. Castleford, W. Yorkshire WF10 5QH