24
035-00540R-r4
In the case of damage caused by careless handling, neglect, by the use of force or in the case of interventions
and repairs not carried out by an Excelitas Technologies Service Centre to the AC7- system, the guarantee
ceases to be valid.
11.3
Returning your AC7- System to Excelitas Technologies for Service
Please make a note of the problem encountered, the steps followed to isolate the problem and the result of
any trouble shooting steps taken.
Telephone the nearest Excelitas Technologies Service Centre to obtain a Return Authorization Number so that
repairs may be completed quickly and efficiently. In North America, request for Return Authorization number
can be made online at
https://www.excelitas.com/ox_service_request_form
Enclose details of the problem with the unit and return both to the Excelitas Technologies Service Centre. The
unit should be returned in its original packaging if possible.
Include a phone number and contact person who may be reached for any additional service-related questions.
