Excalibur Water Systems EWS SB27BF Installation And User Manual Download Page 27

Page: 27 / 32

SOFTENER INSTALLATION AND USER GUIDE

BARRIE • ONTARIO • CANADA 705.733.8900 WWW.EXCALIBURWATER.COM

7.2)

Troubleshooting Procedures

Problem

Possible Cause

Solution

1. No Display on PC Board

a. No power at electric outlet

a. Repair outlet or use working outlet

b. Control valve Power Adapter

not plugged into outlet or power

cord end not connected to PC

board connection

b. Plug Power Adapter into outlet or connect power cord end to

PC Board connection

c. Improper power supply

c. Verify proper voltage is being delivered to PC Board

d. Defective Power Adapter

d. Replace Power Adapter

e. Defective PC Board

e. Replace PC Board

2. PC Board does not display

correct time of day

a. Power Adapter plugged into

electric outlet controlled by light

switch

a. Use uninterrupted outlet

b. Tripped breaker switch and/or

b. Reset breaker switch and/ or GFI switch

c. Power outage

c. Reset time of day. If PC Board has battery back up present the

battery may be depleted. See Front Cover and Drive Assembly

drawing for instructions.

d. Defective PC Board

d. Replace PC Board

3. Display does not indicate

that water is flowing.

Refer to user instructions

for how the display

indicates water is flowing

a. Bypass valve in bypass position

a. Turn bypass handles to place bypass in service position

b. Meter is not connected to

meter connection on PC Board

b. Connect meter to three pin connection labeled METER on PC

Board

c. Restricted/ stalled meter

turbine

c. Remove meter and check for rotation or foreign material

d. Meter wire not installed

securely into three pin

connector

d. Verify meter cable wires are installed securely into three pin

connector labeled METER

e. Defective meter

e. Replace meter

f. Defective PC Board

f. Replace PC Board

4. Time of day flashes on

and off

a. Power outage

a. Reset time of day. If PC Board has battery back up present the

battery may be depleted. See Front Cover and Drive Assembly

drawing for instructions.

5. Control valve does not

regenerate when the

REGEN button is

depressed and held.

a. Broken drive gear or drive cap

assembly

a. Replace drive gear or drive cap assembly

b. Broken Piston Rod

b. Replace piston rod

c. Defective PC Board

6. Control valve does not

regenerate automatically

but

does

when the REGEN

button is depressed and

held.

a. Bypass valve in bypass position

a. Turn bypass handles to place bypass in service position

b. Meter is not connected to

meter connection on PC Board

b. Connect meter to three pin connection labeled METER on PC

Board

c. Restricted/ stalled meter

turbine

c. Remove meter and check for rotation or foreign material

d. Incorrect programming

d. Check for programming error

e. Meter wire not installed

securely into three pin

connector

e. Verify meter cable wires are installed securely into three pin

connector labeled METER

f. Defective meter

f. Replace meter

g. Defective PC Board

g. Replace PC Board

Summary of Contents for EWS SB27BF

Page 1: ...BARRIE ONTARIO CANADA 705 733 8900 WWW EXCALIBURWATER COM SIMPLEX SUPERIOR WATER SOFTENER INSTALLATION AND USER GUIDE ...

Page 2: ... Button Operation 8 2 3 Setting Time of Day 9 2 4 User Displays 9 2 5 Installer Display Settings 10 2 6 Softener System Setup 11 3 Model Variable Components 12 3 1 Flow Controls and Injectors 12 3 2 Specifications 12 4 Control Valve Cycles 13 5 Components of Control Valve 15 5 1 Front Cover and PC Board 15 5 2 Drive assembly Piston and Spacer stack 16 5 3 Injector Assembly 17 5 4 Brine Tank Line F...

Page 3: ...d easily with minor plumbing changes on previous plumbing The piping must be clamped properly and the weight of the plumbing must not be on the softener Do not use any kind of lubricant including silicone A silicone based lubricant can be only used on black O Rings but not necessary Do not use pipe dope or other sealant on plastic nuts and caps Teflon tape must be used only on NPT threads The nuts...

Page 4: ...3 SOFTENER INSTALLATION AND USER GUIDE BARRIE ONTARIO CANADA 705 733 8900 WWW EXCALIBURWATER COM 1 4 Installation Drawing ...

Page 5: ...alled at the inlet of the softener 5 The bypass valve must be installed on the control valve 6 The outside tap water if possible may be bypassed from the softener 7 The primer solder or solder flux must not get on the O rings while installation 8 After soldering the lines must be cooled before installing the O Rings nuts and caps 9 If the electrical system is grounded to the plumbing then a copper...

Page 6: ...ll cycle In case if safety float also fails to stop refill then only the water will come through overflow line connection 1 9 Drain Line The tubing must be used for drain line Leave minimum of 6 gap between flow control fitting and solder joints The gap less than this can damage the flow control If the drain line is elevated and then emptied into the drain below the level the of control valve then...

Page 7: ...e plumbing system Untreated water is supplied to the house in this position DIAGNOSTIC MODE The inlet handle points in the direction of flow and the outlet handle points to the center of bypass valve system water pressure is allowed to the control valve and the plumbing system while not allowing water to exit from the control valve to the plumbing Untreated water is supplied to the house in this p...

Page 8: ...he steady water flows out of drain then fully turn both handles of bypass valve into the direction of service operation Caution If water flow is too rapidly there will be a loss of resin to drain When the water become clear in drain line then press the regen button to advance the regeneration to brine cycle Lift off the brine tank lid to check if water is being drawn from brine tank and shut off t...

Page 9: ...regeneration Pressing and holding for 3 seconds will initiate an immediate regeneration Pressing while in regeneration will advance to the next cycle Pressing in the program levels will go backwards to the previous screen Change Variable being displayed Holding for 3 seconds initiates a control reset The software version is displayed and the piston returns to the home service position resynchroniz...

Page 10: ...OFTENING displays when the meter is registering the water REGEN TODAY displays when the scheduled regeneration is to occur at a scheduled time of day Push SET CLOCK button When hour flashes press or until the correct hour is displayed Then press NEXT The minutes will flash Press or until the correct minute is displayed Press NEXT to return to the User Displays Time of day should only need to be se...

Page 11: ...I Day Override Set 14 the maximum number of days between regenerations Press NEXT to go to step 4I Press REGEN to return to previous step Step 4I Next scheduled regeneration time hour Set the hour of day for regeneration using or Usually 2 00AM or when the predictable flow is minimum Press NEXT to go to step 5I Press REGEN to return to previous step Step 5I Next scheduled regeneration time minutes...

Page 12: ... capacity given in specification sheet according to the salt usage Step 4S Enter the pounds of salt usage per regeneration Press NEXT to proceed to Step 5S or Press REGEN to return to previous step Step 5S Select NORMAL backwash length Press NEXT to proceed to Step 6S Step 6S Set AUTO for estimating reserve volume capacity and total volume capacity automatically Step 7S Set PoST Refill location us...

Page 13: ...o 10lbs ft3 default settings Model Number Mineral Tank Resin Quantity Grains Capacity Lbs Salt Setting Flow GPM Shipping Weight Dia X Height ft3 6lbs Salt ft3 10lbs Salt ft3 15lbs Salt ft3 Continuous Peak LBS EWS SB27BF 9X48 0 90 18 000 5 5 24 000 9 0 27 000 13 5 4 5 7 2 77 EWS SB34BF 9X48 1 13 23 000 7 0 31 000 12 0 34 000 17 0 5 7 9 0 91 EWS SB44BF 10X54 1 47 29 000 9 0 40 000 15 0 44 000 22 0 7...

Page 14: ...ws down to the bottom distributor In this operation hardness of water is removed by resin In Backwash Cycle water flows in upflow direction the water enters the tank from bottom distributor and collected by upper basket This operation lifts the bed and wash the resin The water goes out through the drain line Note Backwash Brine and Rinse cycles bypass the supply water to the demand ...

Page 15: ...hich siphon the brine solution from brine tank and slow rinse water goes to the drain In Rinse Cycle water flows rapidly in downflow direction through the resin to the drain This cycle washes the excess sodium from the resin particles Fill Cycle Not Shown The water flow same as Service operation but water also flows to the brine tank for refilling ...

Page 16: ...1 Drive Bracket Spring Clip 1 4 CLK V310810BOARD WS1 PCB XMEGA REPL 1 5 CLK V3110 WS1 Drive Reducing Gear 12x36 3 6 CLK V3109 WS1 Drive Gear Cover 1 Not Shown CLK V3186 WS1 AC ADAPTER 120V 12V 1 CLK V3186EU WS1 AC ADAPTER 220 240V 12V CLK V3186UK WS1 AC ADAPTER 220 240V 12V CLK V318601 WS1 AC ADAPTER CORD ONLY AC Adapter U S Supply Voltage 120 VAC Supply 60 Hz Output Voltage 12 VAC Output Current ...

Page 17: ...ng No Order No Description Quantity 1 CLK V3005 WS1 Spacer Stack Assembly 1 2 CLK V3004 Drive Cap ASY 1 3 CLK V3178 WS1 Drive Back Plate 1 4 CLK V3011 WS1 Piston Downflow ASY 1 5 CLK V3174 WS1 Regenerant Piston 1 6 CLK V3135 O ring 228 1 7 CLK V3180 O ring 337 1 8 CLK V3105 O ring 215 Distributor Tube 1 Not Shown CLK V3001 WS1 Body ASYDownflow 1 ...

Page 18: ...2 CLK V3152 O RING 135 1 3 CLK V317701 INJECTOR SCREEN CAGE 1 4 CLK V30101Z WS1 INJECTOR ASY ZPLUG 1 5 CLK V30101D WS1 INJECTOR ASY DRED For 9 Tank 1 CLK V30101E WS1 INJECTOR ASY EWHITE For 10 Tank CLK V30101F WS1 INJECTOR ASY FBLUE For 12 Tank Not Shown CLK V3170 O RING 011 1 Not Shown CLK V3171 O RING 013 1 The injector plug and the injector each contain 011 lower and 013 upper O ring ...

Page 19: ...K V414401 Elbow 3 8 Liquifit Asy w RFC 1 2 CLK H4615 Elbow Locking Clip 1 3 CLK H4628 Elbow 3 8 Liquifit 1 4 CLK V3163 0 ring 019 1 5 CLK V316501 WS1 RFC Retainer Asy 0 5 gpm 1 6 CLK V3182 WS1 RFC 1 Not Shown CLK V3552 WS1 Brine Elbow Asy w RFC Option Not Shown CLK H4650 Elbow with nut and insert Option 5 CLK V316501 Retainer Assembly includes 6 CLK V3182 Refill flow control ...

Page 20: ... Elbow Locking Clip 1 2 CLK PKP100TS8BULK Polytube insert 5 8 Option 3 CLK V3192 WS1 Nut Drain Elbow Option 4 CLK V315801 WS1 Drain Elbow Male 1 CLK V315802 WS1 Drain Elbow Male No 5 CLK V3163 O ring 019 1 6 CLK V315901 WS1 DLFC Retainer ASY 1 7 CLK V3162022 WS1 DLFC 2 2 gpm 9 Tank One DLFC must be used if fitting is used CLK V3162027 WS1 DLFC 2 7 gpm 10 Tank CLK V3162032 WS1 DLFC 3 2 gpm 12 Tank ...

Page 21: ...embly Drawing No Order No Description Quantity 1 CLK V3151 WS1 Nut 1 QC 1 2 CLK V3003 WS1 Meter ASY 1 3 CLK V311801 WS1 Turbine ASY 1 4 CLK V3105 O ring 215 1 CLK V3003 includes CLK V311801 and CLK V3105 NOTE THIS WATER METER SHOULD NOT BE USED AS THE PRIMARY MONITORING DEVICE FOR CRITICAL OR HEALTH EFFECT APPLICATIONS ...

Page 22: ...2 3 CLK V3105 O Ring 215 2 4 CLK V3145 WS1 Bypass 1 Rotor 2 5 CLK V3146 WS1 Bypass Cap 2 6 CLK V3147 WS1 Bypass Handle 2 7 CLK V3148 WS1 Bypass Rotor Seal 2 8 CLK V3152 O ring 135 2 9 CLK V3155 O ring 112 2 10 CLK V3156 O ring 214 2 Bypass Valve Vertical Adapter not shown in drawing CLK V319101 WS1 Bypass Vertical Asy Adapter Order No Description Qty CLK V3151 WS1 Nut 1 Quick Connect 2 CLK V3150 W...

Page 23: ...1BRASSSWEATASSEMBLYLF 2 Do not install in California CLK V300703LF WS1 Fitting Brass Sweat Assembly LF Drawing No Order No Description Quantity 1 CLK V3151 WS1 NUT 1 QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O RING 215 2 4 CLK V318801LF WS1 FITTING BRASS SWEAT LF 2 Do not install in California CLK V300704 WS1 Fitting 1 Plastic Male NPT Assembly Drawing No Order No Description Quanti...

Page 24: ...e Assembly LF Drawing No Order No Description Quantity 1 CLK V3151 WS1 NUT 1 QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O RING 215 2 4 CLK V3628LF WS1 FTG 3 4 BRASS SHARKBITE LF 2 CLK V300713LF WS1 Fitting 1 Brass SharkBite Assembly LF Drawing No Order No Description Quantity 1 CLK V3151 WS1 NUT 1 QUICK CONNECT 2 2 CLK V3150 WS1 SPLIT RING 2 3 CLK V3105 O RING 215 2 4 CLK V3629LF WS1...

Page 25: ...X33 Brine Tank Assembly 1 2 CLK BT1833 Brine Tank Empty with Cover 1 3 CLK H107202 Salt Grid Platform with legs 1 4 CLK H470028 Float Brine Valve Assembly 1 5 CLK H1018 2 Piece Overflow Set 1 Item 1 is a full assembly contains Item 2 3 4 5 SAFETY FLOAT BRINE ELBOW Item No Part No Description Qty 1 CLK H4628 Quick Connect Elbow 1 2 CLK CV3163 O Ring 019 1 3 CLK CH4615 Elbow locking clip 1 1 2 3 ...

Page 26: ...movement Err 1001 Err 101 E2 Control Valve motor ran too short Err 1002 Err 102 E3 Control Valve motor ran too long and unable to find next cycle Err 1003 Err 103 Err 1004 Control Valve ran too long and timed out Err 104 Err 1006 MAV NHWB motor ran too long Err 106 Err 1007 MAV NHWB motor ran too short and stalled Err 107 If the word Error and number flashes alternatively Refer to the table given ...

Page 27: ...onnect meter to three pin connection labeled METER on PC Board c Restricted stalled meter turbine c Remove meter and check for rotation or foreign material d Meter wire not installed securely into three pin connector d Verify meter cable wires are installed securely into three pin connector labeled METER e Defective meter e Replace meter f Defective PC Board f Replace PC Board 4 Time of day flashe...

Page 28: ...ressure a Check incoming water pressure water pressure must remain at minimum of 25 psi b Incorrect injector size b Replace injector with correct size for the application c Restricted drain line c Check drain line for restrictions or debris and clean 10 Excessive water in regenerant tank a Improper program settings a Check refill setting b Plugged injector b Remove injector and clean or replace c ...

Page 29: ...nnect c Main drive gear too tight c Loosen main drive gear Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect d Improper voltage being delivered to PC Board d Verify that proper voltage is being supplied Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston po...

Page 30: ...ime The delayed regeneration can be cancelled by pressing REGEN button again This error screen and error number will toggle Contact Service Technician or Excalibur to report the error code The bypass valve handles must be turned towards the center as shown above The bypass valve handle must be in the direction of flow and engraved arrows on control valve Set Time of Day Press SET CLOCK button Hour...

Page 31: ...ations Automatic 7S PoST Refill cycle starts immediately after Rinse cycle 8S dn Downflow brine cycle 9S Normal Regeneration occurs at next scheduled regen time of day if Volume capacity falls below reserve capacity The maximum number of days between regenerations has been reached Press NEXT and UP arrow button simultaneously Adjust hardness in grains per gallon Adjust 14 days override the maximum...

Page 32: ...en to Excalibur Water Systems General Provisions The above warranties are effective provided the WATER SOFTENER is operated at water pressures not exceeding 125psi and at water temperatures not exceeding 120 F also provided that the water softener is not subject to abuse misuse alteration neglect freezing accident or negligence and provided further that the water softener is not damaged as the res...

Search results

Summary of Contents for EWS SB27BF

Reviews:

Related manuals for EWS SB27BF

Brands by name

Popular brands

Excalibur Water Systems EWS SB27BF, Installation And User Manual

Search results

Summary of Contents for EWS SB27BF

Reviews:

Related manuals for EWS SB27BF

Brands by name

Popular brands