Exalt Installation and Management Guide
s-Series Digital Microwave Radios
84
201511
2008-02-27
Exalt Limited Hardware Warranty
Exalt Communications, Inc. (―Exalt‖) warrants solely to the original purchaser (―Purchaser‖) that the
s-Series radios (the ―Product‖) will substantially conform in all material respects to the relevant Exalt
published specifications that apply at the time of manufacture of such Product for two (2) years from
the date of tender of Product by Exalt from FOB point designated by Exalt (the ―Warranty Period‖).
Proof-of-purchase in the form of an invoice, payment of invoice, or delivery waybill must be supplied,
if requested by Exalt, in case of any dispute of warranty start date. Exalt shall within the Warranty
Period, at its own option: (A) use reasonable efforts to remedy any reproducible Product defect
covered by this limited warranty within a reasonable period of time; (B) replace the defective Product
with a functionally equivalent product (repair parts and products may be either reconditioned or new,
but, if reconditioned, shall be of the same quality as new parts or products); or (C) if Exalt determines
that it is unable to repair or replace such Product, Exalt will refund to Purchaser the amount actually
paid by Purchaser for the applicable Product. All replaced parts become the property of Exalt. Exalt
may, at its sole option, refuse to accept as defective Product that (i) is subject to the exclusions set
forth below; or (ii) cannot be demonstrated to be defective by Exalt and Purchaser is unable to
provide adequate information describing how the Product failed. Such Product will, at Purchaser‘s
option and expense, either be: (a) returned to Purchaser in the state received, or (b) repaired and
returned to Purchaser. Repaired or replaced Product will be warranted for the remainder of the
original Warranty Period, but not less than ninety (90) days.
Registration
Purchaser is required to register its Product, within ninety (90) days of purchase, for full warranty
support. Unregistered or late-registered Product will receive a Warranty Period of only one (1) year.
Exclusions
This limited warranty will not apply to: (A) any Product that: (i) has been modified or altered by any
party other than Exalt; (ii) has been subject to accident, misuse, abnormal wear and tear, neglect, or
mistreatment; (iii) has been damaged during installation of the Product; (iv) has been damaged by the
equipment or system with which the Product is used; (v) has sustained damage to the Products‘
interface or power connectors; (vi) are determined to be stolen; or (vii) has been damaged caused by
fire, power changes, other hazards, or acts of God (including without limitation lightning); or (B) any
software included in any such Product. The warranty applies only to Products that can be identified
by the Exalt trademark, trade name, serial number or logo affixed to them. Exalt does not warrant
any Product that is not manufactured by, for, or with permission from Exalt. The Products covered
by this warranty are not consumer products and are not intended for personal, family, or household
purposes.
RMA Procedures
A return material authorization (RMA) is required prior to returning Product to Exalt for warranty or
out-of-warranty repair/evaluation. As such, Purchaser must use the following procedure:
1.
for current contact data) and request an RMA number. Please be
prepared to provide the serial number of the Product, the date of purchase, and a description of
the failure that is as complete as possible.
2.
Pack the Product in its original container and packing or an equivalent.
3.
Write the RMA number CLEARLY on the outside of the shipping box.
Summary of Contents for EX-11s
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