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If you experience difficulties with the appliance, please check the suggestions below
before contacting customer services on 01473 271272:
PROBLEM
POSSIBLE CAUSES
SOLUTIONS/TIPS
The suction is poor.
The airflow adjustment
switch is open.
Close the airflow
adjustment switch.
An object is blocked.
Check the hose, the handle
and the floor head or
attachment for blockages.
Filters are not fitted
properly or are blocked.
Clean or replace the filter.
Device does not work.
The appliance is not
properly plugged into
the socket.
Check that the plug has
been inserted properly.
Danger!
Never try to repair a defective appliance yourself. You can put yourself and/
or future users in danger. Repairs must only be done by a service engineer.
TROUBLESHOOTING
