23
Ewbank, 38 Bluestem Road, Ipswich, Suffolk, IP3 9RR Tel. 01473 271 272
TROUBLESHOOTING
If you experience difficulties with the appliance, please check the suggestions below before
contacting customer services on 01473 271272:
Problem
Cause
Possible Solution
Machine doesn’t
start
Machine not plugged in
Plug in machine
Defective socket
Try another socket
Fuse has blown
Replace fuse. Switch off other machines
Defective extension cord
Try without the extension cord
Fluctuating
pressure
Pump sucking air
Check that hoses and connections are
airtight.
Valves dirty, worn out or stuck
Clean and replace or refer to local
distributor
Pump seals worn out
Clean and replace or refer to local
distributor
Machine stops
Incorrect mains voltage
Check that the mains voltage
corresponds to specification on the
model tag
Thermal sensor activated
Leave the washer for 5 minutes to cool
down
Nozzle partially blocked
Clean the nozzle
Machine
pulsating
Air in inlet hose
Allow machine to run with open trigger
until regular working pressure resumes
Inadequate supply of mains
water
Check that the water supply
corresponds to specifications required
NOTE: Avoid using long, thin hoses
(min. 1/2”)
Nozzle partially blocked
Clean the nozzle
Water filter blocked
Clean the filter
Hose kinked
Straighten out hose
Machine starts,
but no water
comes out
Pump/hoses or accessory
frozen
Wait for pump/hoses or accessory to
thaw
No water supply
Connect inlet water.
Water filter blocked
Clean the filter
Nozzle blocked
Clean the nozzle
The high pressure
hose will not
connect / stay
connected to the
spray gun
The rubber sleeve covering
slipped towards metal tip
Pull the rubber
sleeve down until the entire metal tip is
visible
Water leaking
where the high
pressure hose
connects
Seals and valves are dirty or
worn
Clean and/or replace seals and/or
valves