4-3d REPLACING THE PRINT HEAD
The print head is a sensitive component of your equipment. It determines the print quality, and regular servicing along with an immediate
environment free from dust or other particles ensure a lengthy useful life. Nonetheless, the print head may sometimes need to be
replaced. Evolis has designed a unique device enabling users to undertake such replacement with no tools needed, simply by following
the instructions very carefully.
Before doing anything else, please contact your Evolis dealer in order to check the advisability of replacing the print head. The dealer will
supply a new print head if need be.
Evolis has set up a scheme for exchanging defective print heads during the printer’s warranty period. Your
equipment is eligible under the scheme if:
l
You use only Evolis consumables (cards and maintenance products).
l
You have followed the cleaning and servicing cycles scrupulously.
l
You are working in a dust-free environment complying with the technical specifications.
l
You are using flat cards, with no rough patches which could damage the print head surface.
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