Evolis tattoo rw User Manual Download Page 1

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USER GUIDE

Ref. KU11E B1

Summary of Contents for tattoo rw

Page 2: ...y Refer to the warranty notice supplied with your printer for warranty terms and conditions and limitations Environmental information recycling of end of life products The manufacture of the equipment...

Page 3: ...guide is to guide you step by step through your printer and how it works Take some time to read it in order to better understand your printer and its features and to save time during installation and...

Page 4: ...ckaging and components are damaged in transit these components will no longer be covered by the warranty You will be charged for new packaging for shipping the printer back to you Accessories supplied...

Page 5: ...1 2 Description of the printer and its functions 1 4 Control button Card time delay Cleaning No cards Cover open A Cover opening button B Card input feeder C Output hopper D Control panel...

Page 6: ...5 E Thermal print head F Magnetic encoder option G Control button H Cleaning rollers I Power socket J USB socket standard K RJ45 Ethernet socket standard L DB 9 connector option M Identification labe...

Page 7: ...ating that the printer is working properly If the control panel does not light then either installation has not been carried out correctly or the printer is not working properly Check the installation...

Page 8: ...00 times The thermal printing process requires the card to be cooled before re printing Should this not occur partial erasing of the previous image is observed A few seconds are typically enough Simil...

Page 9: ...way to load and collect the cards The print driver must be matched your requirements and choices Loading cards into the card feeder Cards are loaded into the feeder as follows Remove the card feeder...

Page 10: ...rd feeder The card will automatically eject after printing Removing printed cards The printer is supplied with an output hopper with a capacity of 15 x 0 76 mm 30 mil cards This hopper receives the ca...

Page 11: ...use of the detachable output hopper supplied with the printer is recommended Manual collection mode the card needs to be retrieved after printing Adjusting card thickness The printer is equipped with...

Page 12: ...to the factory settings at any time if the adjustments made do not give the expected results Your printer is delivered with a CD containing the print drivers for Windows and Macintosh platforms To ins...

Page 13: ...ined under the print driver Properties and do not hesitate to contact your Evolis dealer for any advice and assistance needed before making any changes These print settings are accessible l From the S...

Page 14: ...Setting and testing magnetic encoding options l Test card printing l Cleaning the printer l Dialogue interface with the printer We recommend that you print a test card when first using the printer and...

Page 15: ...ter as the default l Start the MS Word application l Click on the File in the menu bar then on Page Setup l The Paper tab has a Paper Size option select CR80 Card l In the Margins tab set all margins...

Page 16: ...subnet with fixed IP address with WINS resolution l Printer connected within a subnet with fixed IP address without WINS resolution The printer may be identified on the network in two ways l By its ho...

Page 17: ...t head or on the cards Users must take all necessary precautions to insert only clean cards free of dust deposits or foreign bodies into the machine The frequency and quality of cleaning are decisive...

Page 18: ...e to run the printer despite the warning and if the warning light starts to flash the print head warranty will be automatically voided owing to a failure to comply with your contractual maintenance ob...

Page 19: ...leans the feed rollers the cleaning rollers and the print head Remove the card feeder from the printer Remove any cards found in the feeder Insert the cleaning card into the feeder Put the feeder back...

Page 20: ...the printer cover Hold down the control button on the control panel for one second Cleaning starts The used cleaning card is ejected into the output hopper Wait for 2 minutes after cleaning before usi...

Page 21: ...e s any dust or particles from the cards before printing Recommended cleaning cycle whenever the ribbon is changed Servicing accessory cleaning wipe Follow the procedure below Open the cover Remove th...

Page 22: ...the cover Remove the card feeder from the printer Clean the roller with the wipe Press the card feeder back into the printer until it clicks Wait for 2 minutes after cleaning before using your printe...

Page 23: ...ularly clean the print head whenever the ribbon is changed using the cotton buds supplied by Evolis You must also protect the print head and its components from any discharge of static electricity Unp...

Page 24: ...f the tube until the end of the cotton bud is impregnated with alcohol Open the cover and find the print head Gently rub the cotton bud from left to right along the print head for a few seconds Close...

Page 25: ...diagnosis Although the Evolis printer was designed to work independently keeping user involvement to a minimum it may nonetheless prove useful to gain some familiarity with the main warnings 4 1a CONT...

Page 26: ...l The cards are not flat l The cards are stuck together l The feeder is missing from the printer or wrongly fitted Check the condition of the cards in the feeder and that the card feeder is properly f...

Page 27: ...the settings predefined in the print driver properties Refer to Appendix C of this manual for further information Press the control button for one second The printer will restart the magnetic encoding...

Page 28: ...r Printing a test card Wait for any current print jobs to finish Check that there is a card in the printer Press the control button for three seconds All the warning lights go out Press and hold down...

Page 29: ...nter firmware number by means of the test card You can also identify the version of the print driver installed as follows From the Start button found bottom left on the Windows task bar select Printer...

Page 30: ...tion that the rewritable side is facing by referring to the pictogram on the card feeder Check that no cards are jammed Check the cards Check that the cards inserted in the printer are in fact rewrita...

Page 31: ...nished or damaged Replace it or re install it if necessary The print head may be damaged Print a test card If the test card does not print contact an Evolis dealer for technical support or visit the w...

Page 32: ...s and print head Horizontal white lines l Print head dirty or damaged Clean or replace the print head Blurred image l Dirty printer or cleaning rollers l Use of incompatible cards Check that the cards...

Page 33: ...the type of rewritable cards used matches the specifications set out in Appendix A The card has a rough texture or the card is not perfectly flat Try printing with another type of card Owing to the u...

Page 34: ...type Check that the printer is clean Clean inside the printer the cleaning rollers and print head if necessary See the Maintenance section of this manual Check that the cards are clean and flat Check...

Page 35: ...manually towards the printer output If there is more than one card always push the top one first Close the printer cover again Press the control button on the control panel for one second To prevent...

Page 36: ...ating on the print head resulting in permanent damage See section 3 Maintenance The cleaning roller is available as a consumable from your Evolis dealer Roller replacement procedure Open the printer c...

Page 37: ...Remove the card feeder as shown Remove any cards found Locate the worn cleaning roller remove it and fit the new one Replace the cards in the card input feed Put it back in the printer 4 36...

Page 38: ...refully Before doing anything else please contact your Evolis dealer in order to check the advisability of replacing the print head The dealer will supply a new print head if need be Evolis has set up...

Page 39: ...defective print head Open the printer cover Locate the print head Press on the metal part found at the bottom as shown on the diagram in order to free the lugs from the holding fork then remove the lu...

Page 40: ...onnector visible Connect the cable into its socket making sure it is the right way round Do not use any force as this part is relatively fragile Turn the head so that the logo is visible be careful th...

Page 41: ...0048 the command to be entered is Pkn 179 004 00048 If the print head kit number is not entered correctly printer malfunctions may occur and the warranty may be voided Step 4 Cleaning the printer On y...

Page 42: ...file which you will need to extract Then double click on the file in the directory in order to run the firmware installation program When prompted by the program click on the Download button to run th...

Page 43: ...the website at www evolis com Select your printer model then click on the Print drivers and Firmware link Then click on the file for the corresponding print driver Accept the download then save the f...

Page 44: ...ber The configuration and operating system that you are using A description of the incident that has occurred A description of the steps that you have taken to resolve the problem In addition to enabl...

Page 45: ...lliant blue cover Encoding options l ISO 7811 HiCo LoCo or JIS2 magnetic strip encoder l ISO14443A B Mifare DesFire USB connection contactless encoder Printing modes l Direct thermal printing and eras...

Page 46: ...e card thickness l From 0 5 mm to 0 76 mm 20 to 30mil Operating systems l Windows XP and Vista 32 64 bits Interface l USD Ethernet USB cable supplied Printer dimensions l Without output hopper 166 mm...

Page 47: ...ge temperature 5 70 C l Storage humidity from 20 to 70 non condensing l Operating ventilation air cooled Warranty l Two years printer and print head limited to 15 000 cards inserted1 1 Warranty subjec...

Page 48: ...mply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa...

Page 49: ...runs a data check Configurable as high coercivity HiCo or low coercivity LoCo by a simple click in the Windows print driver Evolis magnetic encoders are however shipped with a default setting of high...

Page 50: ...agnetic strip is facing upwards as shown below Remove the card feeder from the printer as shown Lower the spring system as shown and insert a maximum of 100 x 0 76 mm magnetic cards Put the feeder bac...

Page 51: ...oded Click on the Send button previously execute encoding to run the encoding cycle Automatic extraction is used to encode magnetic strip cards from applications under Windows such as Word for example...

Page 52: ...he Start Stop and LRC characters which are automatically handled by the magnetic encoder Track number Separator Density Character set Number of characters Track 1 210 ppp1 Alphanumeric ASCII 20 95 2 7...

Page 53: ...for further information Location of the antenna or the encoder including an antenna By means of a specific command the card is positioned close to the antenna such that the card lies within its radio...

Page 54: ...ort on the computer A sequence of commands must be sent via the printer s interface to insert a card in the printer then position it close to the antenna to establish radio communication between the c...

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Evolis tattoo rw, User Manual

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