Chapter 4 Troubleshooting
26
The Reader is not responding or can’t be turned on.
Reset the reader by pressing and holding the power
button for 6 seconds. The reader will be forced
shutdown if it is on and you are required to restart the
reader again.
Battery has been fully depleted. Please charge the
reader via USB or USB AC Adapter.
Battery Life seems short
The operating temperature is below 5
o
C. this is due to
the characteristics of battery and not a malfunction
The battery is not used for prolonged period. Please
recharge the battery of the reader again
The battery is not fully charged. Please charge the
reader for 4 hours.
The battery needs to be replaced. Please consult the
authorized dealer for service.
A Book cannot be read
Copyright protected books cannot be read on any
device other than the authorized one.
Check if the book has expired.
Check if the book format is supported by the reader.
The reader cannot be operated during USB connection
The reader cannot be operated while it is connected to
PC.
Eject the reader from computer to resume operation.
To use the reader while charging, click on the [Safely
Remove Hardware] icon located on the left lower
corner to disconnect data connection with computer.
After the reader is safely removed, computer will only
charge the reader and you can now resume normal
operation.
