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Debugging

· 18 ·

NPC-8220

（

ETH-A, ETH-B

）

LILED

(two colors:

orange and green)

1000Mbps

network

speed

ACTLED

(single color:

green)

Network

Activity

Green 1000Mbps

Flash

Data being

transmitted

Orange 100Mbps

Off

No data being

transmitted

Off 10Mbps

5.2.3 USB Port

Two USB2.0 ports on the front panel. Their pin definitions are as follows:

Pin

Signal Name

1 +5V_USB

2 USB_Data-

3 U

USB1, USB2

4 GND

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23
24
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Summary of Contents for NPC-8220

Page 1: ...e manual can only be handled by qualified and professional personnel During operation please follow the respective instructive manuals especially the safety warnings The professional personnel have been trained and possess relevant experiences therefore he she could be aware of the risks of the product system and avoid possible damages EVOC Product Please pay attention to the following instruction...

Page 2: ...ieval system or transmitted in any form or by any means mechanical electronic photocopied recorded or otherwise without the prior written permission from the manufacturer Trademarks EVOC is a registered trademark of EVOC Intelligent Technology Co Ltd Other product names mentioned herein are used for identification purposes only and may be trademark and or registered trademarks of their respective ...

Page 3: ...20 Instructions Safety instructions To avoid property losses or individual injury please pay attention to the safety instructions within the manual The warnings within the manual are marked with warning triangle whose existence is dependent upon the scale of the potential hazard History The version of this manual Version Time B00 2016 10 C00 2017 4 C01 2017 9 C02 2017 12 ...

Page 4: ...stem expansion devices that can be installed please contact technical support team or local distributor Caution If the PC is damaged due to improper installation or replacement of system expansion devices the warranty for the product will become invalid Battery The battery can only be replaced by qualified personnel Caution If the battery is not replaced according to the instructions it may have t...

Page 5: ...contain electrostatic sensitive devices make sure to release static electricity on your body for example by touching a grounded object All the devices and tools should not contain ESD Before installing or removing modules that contain ESD make sure to pull out the power plug and remove the battery When assembling modules that contain ESD always handle them by their edge Please do not touch any con...

Page 6: ...ng the Box and Initial Examination 12 2 3 1 Opening the Box 12 2 3 2 Markings for PC Identification 12 2 4 External Environment Conditions 12 3 Product Installation 14 3 1 Installation Information 14 3 2 Mounting Method 14 3 2 1 19 Rack Mount 14 4 PC Connection 15 4 1 Things to Know before Connection 15 4 2 Product Grounding 15 4 3 Connecting the Device to Power 16 5 Debugging 17 5 1 Operating Sys...

Page 7: ...on of Hardware Assembly 33 8 1 1 Carry out Maintenance 33 8 1 2 Preventative Maintenance 33 8 1 3 Replacing Backup Battery 34 8 2 Installing the Drivers 35 9 Dimensions Drawing 36 9 1 Dimensions Drawing Overview 36 9 2 Product Outline Dimensions Drawing 36 9 3 Installation Dimensions Drawing 37 9 3 1 Product Installation Dimensions Drawing 37 10 Appendix 38 10 1 Troubleshooting and Solutions 38 10...

Page 8: ...s standard 2U 19 inch rack mount and modular structure design supports two standard PCIE X8 slots one PCIE X8 slot only provides X4 signal and one CFast card expansion The PC also supports four ENS slots four 3 5 2 5 inch drawable HDD bays or supports 8 ENS slots and two 2 5 inch HDD bays varying from different configurations The PC supports single power supply or redundant power supply and can me...

Page 9: ...o the end of this table for memory module installation method Display Supports VGA output display Supported minimum resolution 640 480 32bpp 60Hz supported maximum resolution 1920 1200 32bpp 60Hz Network Provides two 10 100 1000Mbps network ports LAN1 supports Wake On LAN and PXE function For NET 2815VD2N 01 motherboard LAN1 also supports IPMI remote management function Main Functional Index Stora...

Page 10: ...EVOC standard ENS modular cards varying with different configurations External IO ports Provides one COM port RJ45 supporting serial port redirection Provides two GbE network ports Provides two USB 2 0 ports External dimensions excluding mounting ear 440mm W 88 1mm H 550mm D Net weight About 17 5Kg excluding package and accessories Color Color of the PC Diamond black Temperature Operating temperat...

Page 11: ...0000h MTTR 0 5h Safety Meets basic requirements for GB4943 Mechanical and environmental adaptability Anti vibration 5 200Hz 1 0g acceleration amplitude 0 5mm non power on status Anti shock 10g acceleration 11ms duration Noise 55dB Power feature Input voltage frequency 220VAC 50Hz Power consumption of the PC 186 6W standby status Power consumption of the PC 220 7W operating BurnIntest 100 Notes 1 E...

Page 12: ...DIMMD2 CPU1 1 DIMMA1 or DIMMB1 DIMMC1 DIMMD1 2 DIMMA1 DIMME1 3 DIMMA1 DIMMB1 DIMME1 4 DIMMA1 DIMMB1 DIMME1 DIMMF1 5 8 DIMMA1 DIMMB1 DIMMC1 DIMME1 DIMMF1 excessive ones can be inserted into DIMMG1 DIMMD1 DIMMH1 2 9 16 DIMMA1 DIMMB1 DIMMC1 DIMMD1 DIMME1 DIMMF1 DIMMG1 DIMMH1 excessive ones can be inserted into any redundant slots and at same time memory quantity balance of the two CPUs must be consid...

Page 13: ...PC 8220 01 Location Description 1 Reset button 2 USB port 3 COM port 4 LAN port 5 ENS empty bracket 6 HDD NPC 8220 01 HDD and LAN port sequence diagram Note NPC 8220 01 LAN port sequence ENS1 ENS2 ETHA ETHB ENS5 ENS6 Among them ENS1 and ENS2 are controlled byCPU1 ENS5 and ENS6 are controlled by CPU2 ...

Page 14: ...ch 2 USB port 3 COM port 4 LAN port 5 ENS empty bracket NPC 8220 02 LAN port sequence diagram Note NPC 8220 02 LAN port sequence ENS1 ENS2 ENS3 ENS4 ENS5 ENS6 ETHA ETHB ENS5 ENS6 ENS7 ENS8 Among them ENS1 ENS2 ENS3 and ENS4 are controlled by CPU ENS5 ENS6 ENS7 and ENS8 are controlled by CPU2 ...

Page 15: ...1 Cooling fan 2 Ground screw 3 Power switch 4 USB optional 5 Redundant power module optional 6 Bypass switch 1 3 2 Internal Layout Internal layout of NPC 8220 01 Location Description 1 CFast card module 2 Redundant power module optional 3 Cooling fan 4 motherboard ...

Page 16: ...1 3 3 Operation Control Warning Pressing On Off button won t cut off the power of the PC Caution When the PC executes hardware reset data may be lost Control Button Location Description 1 Reset button A pointed object or a clip can be used to operate the reset button Pressing this button will trigger hardware reset 2 On Off button used to switch on off the PC ...

Page 17: ...arm for CPU and memory Red Giving alarm Off on IPMI failure IPMI IPMI heartbeat indication Green flashing Normal Off Normal FANS Fan alarm indication Red Fan failure Off Normal load CPUS CPU load indication Red Load alarm Off on Abnormal system heartbeat SYS System heartbeat indication Green flashing Normal Off User defined LAN Network operating status Red User defined Note LEDs for FANS CPUS SYS ...

Page 18: ...ckage box when it is not used And warehouse temperature should be 0 C 40 C and relative humidity should be 20 85 In the warehouse there should be no harmful gas inflammable explosive products and corrosive chemical products and strong mechanical vibration shock and strong magnetic field interference The package box should be at least 10cm above ground and 50cm away from wall thermal source window ...

Page 19: ...to the device caused during the transport Please check whether the delivery contains the intact device and all of the independently ordered accessories Please contact the customer service when any unconformity or transportation damages occur 2 3 2 Markings for PC Identification Attention When the product needs to be repaired or after it has been stolen these codes can be used to identify the PC Pl...

Page 20: ...unlight Please make sure that other assemblies and side of cabinet are at least 50mm and 100mm away from the top and below the PC respectively Please do not block the ventilation hole of the PC The installation position requirement for the PC should be always observed The connected or installed I O should not generate reverse voltage of more than 0 5V inside the PC ...

Page 21: ... assembly guidelines and related DIN VDE requirements or specific regulations of the country region 3 2 Mounting Method 19 Rack Mount Desktop Embedded Panel Wall Mount VESA Standard Arm Portable Others___________ 3 2 1 19 Rack Mount Step As shown in the left picture use screws to fasten the PC onto the cabinet Note The PC must be placed on the supporting board or guiding rail Do not fasten the PC ...

Page 22: ...ication can be used When operating the PC hot swappable IO modules USB can be used The IO devices without hot swap function can only be connected when the PC is powered off 4 2 Product Grounding Low impedance ground connection is more helpful to release the interference produced by the external cables the signal cables or the cables connecting the IO module to the grounding system Ground Terminals...

Page 23: ...e power cable to the socket Before insertion please confirm that the input voltage complies with the power feature of this product Danger Disconnect the power source and data cable during a lightning storm Attention The PC is completely isolated from the power supply only by disconnecting the power connector ...

Page 24: ...e operating systems 5 2 Port Definition 5 2 1 COM port The PC provides one RJ45 COM port supporting serial port redirection Its pin definition is as follows Pin Signal Name 1 RTS 2 DTR 3 TXD 4 GND 5 GND 6 RXD 7 DSR Console 8 CTS 5 2 2 LAN port ACTLED and LILED are the green and dual color LEDs beside the Ethernet port indicating LAN activity status and network speed ...

Page 25: ...ACTLED single color green Network Activity Green 1000Mbps Flash Data being transmitted Orange 100Mbps Off No data being transmitted Off 10Mbps 5 2 3 USB Port Two USB2 0 ports on the front panel Their pin definitions are as follows Pin Signal Name 1 5V_USB 2 USB_Data 3 USB_Data USB1 USB2 4 GND ...

Page 26: ...atform management application software developed based on BPI which enables users to check the status of embedded PCs keep daily records and basic functions commonly used by embedded computers such as WDT GPIO Hardware monitoring and etc All the motherboards complete PCs that support BPI can run eManager and the sub functions depend on the specific motherboard For those which do not support BPI cu...

Page 27: ...dard interface for the application layer in the form of library function similar to library function of standard C With BPI application software engineer do not need to care about the specific hardware solution of the motherboard The users can use BPI library to rapidly develop their own software products and when the hardware of the motherboard is upgraded there is no need to modify the applicati...

Page 28: ...1 Detecting CPU temperature If the temperature is too high a buzzer will be triggered to send alarm 2 To control peripheral devices by GPIO programming 2 Advantages of BPI 1 Platform Irrelevant It is an interface provided by BPI to application layer which means the BPI library function is platform irrelevant so the software developed by BPI function library can operate on a new hardware platform s...

Page 29: ...velopment difficulty shorten development cycle and boost time to market for the system integrator 6 2 FMI Overview FMI Firmware Management Interface is management software developed based on BPI specifications Currently FMI supports eDisk eLogo function For its test program please refer to the eManager software in the user manual CD 1 eDisk eDisk is a virtual onboard disk device It is a floppy dri...

Page 30: ...re can predict HDD life helping users to use and manage the device effectively The software has the following functions Watchdog WDT GPIO Hardware detection Keep records for power on off time and draw the time data curve HDD SMART information 6 3 1 Operating Environment Take Windows operating system as an example if customer needs library function provided by BPI self developed application program...

Page 31: ...tton on the left and Watchdog starts counting down Current time shows the current time for counting down Counting down in reset mode means the PC reboots at 0 During counting down Feed Watchdog button can be pressed to restart counting down from the set timeout time Press Stop button to stop Watchdog Exiting the program when Watchdog is counting down will also stop Watchdog If Automatically feed w...

Page 32: ... Introduction NPC 8220 25 for abnormality When abnormality occurs to the system Watchdog cannot be fed automatically After counting down is finished the system will restart and recover from system error 3 GPIO ...

Page 33: ...e will be scroll bar on the interface GPIO input output mode can be set up in the corresponding single option box The electrical level is indicated by green LED On means high level Off means low level When GPIO is output mode the electrical level status can be switched by corresponding Setup button on the right If it is a network type motherboard the special LED of the motherboard will also be dis...

Page 34: ...n in the figure above Method After the software switches to hardware detection interface it will automatically acquire temperature fan speed voltage and other information refreshing at a 2S interval Function real time acquisition of hardware operating status 6 3 3 Firmware Management 1 HDD SMART ...

Page 35: ...Using method Select HDD in the dropdown list then SMART information related to HDD performance will be displayed in the list box Function To check SMART information related to HDD performance which helps predict service life of HDD and avoid data loss caused by damage to HDD 2 Boot up time ...

Page 36: ...n The times of illegal power off and total operation time of the PC can also be displayed Function To monitor operating status of the PC To keep record for times of illegal power off 3 User Programming The user can directly use eManager software for management of the device If users intend to program software by themselves Please refer to the complete routine of VB VC C Builder Delphi and BPI Prog...

Page 37: ...d in the PC may be damaged by ESD Therefore please take preventative measures before opening the PC Please see the ESD Guideline for regulations related to operation of ESD sensitive components Preparation Work Disconnect the PC from the power source Steps to open the PC 1 Use hand to pull the handle of cover lock upward the chassis cover will move along the direction of arrow until the handle can...

Page 38: ...CB are extremely sensitive to ESD When operating these components make sure to take proper preventative measures Please see the ESD Guideline for regulations related to operation of ESD sensitive components Installing CFast card Installation steps 1 Insert the CFast card and use screws to fasten the CFast card bracket 2 Use sunkhead screws to fasten the CFast card module ...

Page 39: ...al steps 1 Loosen the screws and take out the CFast card module Loosen the screws on CFast card bracket and pull it out in the direction shown in the picture Caution If the CFast card meets obstruction reverse it and try again Do not insert the CFast card by force ...

Page 40: ...tions related to radio frequency suppression may be breached Please contact technical support team or local distributor to know the system expansion devices that can be safely installed If the product is damaged due to installation or replacement of system expansion device the warranty will become invalid Responsibility Range Our company shall not be held responsible for functional damage caused b...

Page 41: ...cording to local laws Preparation Work Notes 1 Note down the current BIOS Setup or save the settings to the user profile in the BIOS Setup Exit menu 2 BIOS Setup provides a list where these information can be saved 3 Disconnect the PC from power source Replacing Battery Steps to replace battery 1 Open the PC 2 Remove the motherboard Note place the motherboard on a desktop with anti electrostatic p...

Page 42: ...onfiguration of BIOS Setup is needed 8 2 Installing the Drivers Regarding the installation of the driver program and the detailed information of the motherboard please refer to the enclosed CD of the PC When driver program cannot be installed for example a yellow question mark or exclamation mark appears it is recommended to install latest patch package of corresponding operating system or directl...

Page 43: ...ection includes the following dimensions drawings Product Outline Dimensions Drawing Product Installation Dimensions Drawing Note The unit in the dimensions drawing is usually millimeter 9 2 Product Outline Dimensions Drawing 482 6 465 4x10 3 4x6 8 550 440 76 2 2 6 76 2 2 6 88 1 88 1 Unit mm ...

Page 44: ...Dimensions Drawing NPC 8220 37 9 3 Installation Dimensions Drawing 9 3 1 Product Installation Dimensions Drawing 482 6 465 4x10 3 4x6 8 76 2 2 6 76 2 2 6 Unit mm ...

Page 45: ...urn on the display The display is under power saving mode Press any key on the keyboard The luminance control is set to Black Increase the screen luminance by luminance control Please refer to the instructions of the display for detailed information The external display is black Power cable or display cable is not connected 1 Please check whether the power cable is correctly connected with the dis...

Page 46: ...system 1 Enable USB Legacy Support for the mouse and keyboard Legacy USB is supported 2 For other devices appropriate USB drivers are required The computer is not booted or displays Boot device not found In booting priority of the BIOS setting the device is not the first priority or the device is not include in the booting device Modify the booting priority of the device in the Boot menu of BIOS s...

Page 47: ... Solution Alarm Information Meaning and Solution EFI BIOS After the product is booted the screen displays yellow alarm information Warning system time is invalid please set it to right Motherboard CMOS time setting error which needs to be corrected After bootup of motherboard the screen shows Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key The curr...

Page 48: ...th large scale integrated IC or assemblies Due to their own design these electronic components are extremely sensitive to over voltage so they are also extremely sensitive to any ESD ESD sensitive assemblies modules are usually called ESD devices It is also the internationally universal abbreviation for this type of devices The following sign can be used to identify ESD module Caution ESD device m...

Page 49: ...ostatic charge or y acting grounded metal part Make sure to use grounded measuring instrument Basic protective measures to prevent ESD Ensure excellent equipotential connection When holding the ESD sensitive device please make sure your package are grounded This c Avoid direct contact Usually people only contact ESD sensitive device in unavoidable circumstances f example for repair When holding th...

Page 50: ...ows XP above SP1 version and IAA driver program supports the interface APIC Advanced Programmable Interrupt Controller Extended programmable interrupt controller APM Advanced Power Management A tool used to monitor and lower PC power consumption AS Automation System ASIS After sales Information System AT Advanced Technology ATA Advanced Technology Attachment ATX Advanced Technology Extended AWG Am...

Page 51: ...ticity Microsoft Windows product key COL Certificate of License License authorization COM Serial Communication Port Serial Port CP Communications Processor Communication PC CPU Central Processing Unit CPU CRT Cathode Ray Tube CSA Canada Standard Association A Canada organization which carries out test and certification by the standard of Canada or the two countries using UL USA CTS Clear to Send C...

Page 52: ...igital video port with digital and VGA signals ECC Error Correcting Code Error Correcting Code ECP Enhanced Capability Port Extended parallel port EGA Enhanced Graphics Adapter Connector between PC and monitor ESD Electrostatic Discharge DM Design Manual EIDE Enhanced IDE Enhanced electronic integrated drive EISA Extended Industry Standard Architecture Extended ISA standard EMM Expanded Memory Man...

Page 53: ...nt Side Bus GND Grounding Chassis grounded HD Hard Drive Hard Drive HDA High Definition Audio HDD Hard Disk Drive HDD HU Height Unit HMI Human Machine Interface User interface HORM Hibernate once resume many HT Hyper Thread technology HTML HyperText Mark up Language Script language used to create Internet page HTTP Hypertext transfer protocol Data transfer protocol on the Internet Hardware Hardwar...

Page 54: ...mation Technology Equipment L2C Level2 Cache LAN Local Area Network Computer network confined for local communication LCD Liquid Crystal Display Liquid Crystal Display LED Light Emitting Diode Light Emitting Diode LPT Line Print Terminal Line Print Terminal LVDS Low Voltage Differential Signaling LW Drive MAC Media Access Control Media Access Control MC Memory Card Memory card in credit card forma...

Page 55: ...in chemical industries NC Not Connected Not Connected NCQ Native Command Queuing Automatically rearrange the files and disc access to improve performance NEMA National Electrical Manufactures Association An organization of U S electronic component manufacturers NMI Non Maskable Interrupt Interrupt cannot be refused NTFS New Technology File System Safety file system of Windows version 2000 XP Vista...

Page 56: ...errupt Controller Programmable Interrupt Controller POST Power On Self Test PXE Pre boot Execution Environment Used to operate software without HDD data PC via network RAID Redundant Arrays of independent Disks Redundant HDD array RAL Restricted Access Location Install device in operation facility with restricted access e g control cabinet with lock RAM Random Access Memory RI Ringing Input Call i...

Page 57: ...echnology HDD error diagnosis procedure SMS Short Messaging Service To transmit short message by telecommunication network SNMP Simple Network Management Protocol Network protocol SO DIMM Small Outline Dual Inline Memory Module SOM Safety Card on Motherboard SOM SPP Standard Parallel Port Synonym to parallel port SRAM Static Radom Access Memory Static RAM SSD Solid State Drive SVGA Super Video Gra...

Page 58: ... Memory Architecture Video memory URL Unified Resource Locator Complete address mark of Internet page USB Universal Serial Bus UXGA Ultra eXtended Graphics Array Graphics standard with maximum resolution of 1600x1200 pixel V 24 ITU T standardization advice to transmit data by serial port VCC Positive supply voltage of integrated circuit VDE Verein deutscher Elektrotechniker Prufstelle Testing and ...

Page 59: ...on and alarm WLAN Wireless LAN Wireless LAN WoL Wake On LAN WWW World Wide Web XGA Extended Graphics Array Graphics standard with a maximum resolution of 1024 768 pixel 10 5 Terminology Glossary AHCI Mode AHCI is a standard method for SATA controller to search address AHCI describes the structure in RAM containing a routine area to control status and a command list APIC Mode Advanced Peripheral In...

Page 60: ...erial V 24 port which is suitable for asynchronous data transmission EMC Instructions Instructions about Electromagnetic Compatibility The compliance standard is confirmed by CE marking and EC conformity certificate ESD Instructions Instructions for use of ESD sensitive assemblies Intel VT Intel Virtualization Technology IVT creates a safe and closed environment for application program To use this...

Page 61: ... can realize modem fax card network interface card among other devices Type III card is equipped with devices which require more space e g wireless communication module or rotating storage media e g hard drive PC 104 PC 104 Plus Two kinds of bus system architecture are currently popular in the industry PC 104 and PC 104 Plus both of which are of device type single board computer standard The elect...

Page 62: ... the standard name of industrial Ethernet developed and maintained by PROFIBUS users PROFINET unifies the protocol and specifications of industrial Ethernet to meet the requirement of industrial automation technology RAID Redundant Array of Independent Disks a data storage system which usually stores data and corresponding error correction code such as parity bit on at least two hard disk volumes ...

Page 63: ...PC PG is preset with default values Therefore if memory expansion new module or new drive is added to hardware configuration changes must be made in SETUP SSD Solid State Drive The installation method of solid state drive is similar to any other drive It only uses semi conductor memory chip of similar capacity so it does not include rotating disk or other mobile assembly This design makes SSD more...

Page 64: ...esource assignment in user program and operating mode e g Windows XP Professional Hyper Threading HT technology multiple threads allows multiple computing threads to run simultaneously Only when all the related system assemblies e g processor operating system and application program are supported can HT be effective Legacy USB support Not to use drivers to support USB devices on the USB port e g m...

Page 65: ...peripheral device and immediately use it without having to manually configure the system Plug and Play devices need BIOS and expansion card which supports plug and play Hub A jargon in network technology It is a device in the network located in the center and connected to multiple communication lines to provide common connections for all the devices in the network Extensible Firmware Interface EFI...

Page 66: ...light and compact modules on the market Module bracket is not designed for these modules because standard fixing measures are sufficient for them Warm Reset Reboot the computer after the program is interrupted Load and reboot the operating system again Hot key CTRL ALT DEL can be used to execute warm reset Drivers Program part of operating system They modify user program data according to specific...

Page 67: ...ssion rate of text and data communication within local area network bus structure is 10 100 1000 Mbps Boot Disk A boot disk is a boot program disk with boot sector It can be used to load operating system from disk Image It refers to image of hard drive partition for example saving to a file so that it can be recovered when necessary Reboot Warm boot the computer Ctrl Alt Del without disconnecting ...

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