6
WARRANTY FORMAT
Our Factory only sells products throughout distributor’s channels and guarantees
all products to the distributors by covering only the repair or replacement
procedure of any damaged part of the unit, for the time-period expressed in the
distributor’s invoice. Factory provides standard warranty period of 1 year
(Warranty period begins from the date on purchase invoice). Additional provision
will be subject to contract. Additional warranty terms are available according to
special sales contract.
We will honor our warranty to our distributors thru our RMA format.
The end user is subjected to the own distributor’s warranty format. Please
consult your provider about its warranty terms.
However, for all products, any warranty format for end users will never cover:
•
Damages than can occur to external equipment or devices, as well as any
compensation for dismissed lucre.
•
Damages caused by external facts like: fire, water, generalized corrosion,
biological infestations and by input voltages that create operating conditions
beyond the maximum or minimum limits listed in the product specifications
including high input voltage from generators and lightning strikes.
•
Damages caused by transportation.
•
Normal wear and tear of the product, and costs related to the removal,
installation or troubleshooting of the customer’s electrical systems.
•
Damages caused by mistakes during installation procedures.
•
When unit presents repairing intention by NOT AUTHORIZED personnel.
•
When the explosion of any component of the surge suppression circuit
causes any internal or external damage to the unit, in which case, the company
considered the unit was operating correctly.
•
When the original identification markings of the product (trade-mark, serial
number) have been defaced, altered or removed.
All products featured in this user manual are easy to install. However, please make
sure that licensed electricians verify the installation and follow all instructions
indicated in the product user’s manuals and/or any “special instructions” written in
the standard packages of the products.
TECHNICAL INFORMATION DISCLAIMER
Any technical information displayed in the company’s web page or in any written
paper, catalog or user manual can be changed without previous notice.
The company makes not warranty as to the accuracy, sufficiency or suitability of
any technical or other information provided in any product manual or other
documentation not of its own. Furthermore, our company assumes no
responsibility or liability for loss or damage, whether direct, indirect, consequential
or incidental, which might arise out of the use of such information. The use of any
such information will be entirely at the user’s or distributor’s risk.
Summary of Contents for EVG-150-12-120V-M
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