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EverFocus 3320c, User Manual

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EverFocus 3320c User Manual Download Page 103

                                                       

EFN Series Fisheye IP Camera

 

97

 

 

B.

 

Snapshot / Record error message. 

   

For Microsoft IE10 and above users, you may have the above error message pop up when you click the 

Snapshot 

or Record 

  button on the Live View window. You can simply solve this problem by 

setting up your Microsoft Internet Explorer to Run as administrator.   

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for 3320c

Page 1: ...EFN Series Fisheye Network Camera 3MP 360 Panoramic View IP68 IK10 User s Manual Indoor Outdoor Copyright EverFocus Electronics Corp Release Date August 2014...

Page 2: ...nts of this manual may be reproduced or transmitted in any form or by any means without written permission of the EverFocus Electronics Corporation EverFocus 12F No 79 Sec 1 Shin Tai Wu Road Hsi Chih...

Page 3: ...in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to t...

Page 4: ...extreme cases fire 6 Cleaning For cameras with interchangeable lenses do not touch the surface of the sensor directly with the hands Use lens tissue or a cotton tipped applicator and ethanol to clean...

Page 5: ...ss 20 4 2 Settings for Microsoft Internet Explorer 24 4 3 Connecting the Camera to the Network 26 4 4 Live View Window 28 5 Playback 31 5 1 Remote Playback Using Playback Page 31 5 2 Setting Up the Pl...

Page 6: ...te List 71 7 2 Camera Settings 72 7 2 1 Streaming and Audio 72 7 2 2 Camera 75 7 2 3 Mount 78 7 2 4 Schedule 78 7 2 5 Image 79 7 3 Event Settings 80 7 3 1 Event Wizard 80 7 3 2 Event 81 7 3 3 Notifica...

Page 7: ...Wide Dynamic Range WDR function which can provide clear images even under back light circumstances where intensity of illumination can vary excessively A built in micro SDHC SDXC card slot and Power...

Page 8: ...om H 264 MPEG 4 and M JPEG Supports eZ Tracker function combining a fisheye and speed dome cameras for easy tracking and smooth PTZ with 360 surround view Supports digital zoom Noise reduction DNR Wid...

Page 9: ...ew No Item Name Descriptions 1 Reset Button Press the button for 7 seconds to reset all configurations to the factory default settings 2 Micro SDHC SDXC Slot For inserting a micro SDHC SDXC card see A...

Page 10: ...able conduits for waterproofing 3 Reset Button Resets all configurations to the factory default settings Press and hold the Reset Button for 10 seconds by using a pen or a paper click 4 Micro SDHC SDX...

Page 11: ...Also speakers microphones with a built in amplifier and external power supply are required Alarm Input Output Audio Input TRS Line in Pink Audio Output TRS Line out Green Video Test Out BNC 12 VDC Inp...

Page 12: ...are required 1 2 3 4 5 6 7 8 9 10 11 12 Camera Module No Functions No Functions 1 12 VDC Input 7 Audio Input C TRS Line in 2 Digital GND 8 Audio GND 3 Alarm Out Alarm Output C 9 Audio Output TRS Line...

Page 13: ...4 Inner Paper x 1 Screw Anchor x 4 Software CD x 1 Hexagon Screwdriver x 1 Quick Installation Guide x 1 Note 1 Equipment configurations and supplied accessories vary by country Please consult your lo...

Page 14: ...nting Template to the ceiling desk Drill the three red cross marks on the inner circle and the square below only if you wish to run the cables through the ceiling desk Note that the square below also...

Page 15: ...rews Base Plate 3 Place the Spacer onto the rear side of the camera Remove the cut out from the Spacer only if you want to run the cables along the ceiling desk Spacer 4 Optionally insert the micro SD...

Page 16: ...camera to the Base Plate and then rotate clockwise to secure the camera to the Base Plate Note that the triangle mark on the rear side of the camera and the Base Plate should point to the same directi...

Page 17: ...hree red cross marks on the inner circle If you want to use the supplied Tilting Wall Mount Bracket drill the three black cross marks on the outer circle Drill the square below only if you wish to run...

Page 18: ...cket 3 If you are using the Base Plate place the Spacer onto the rear side of the camera This step is only for the Base Plate mounting Remove the cut out from the Spacer only if you want to run the ca...

Page 19: ...se to secure the camera to the Base Plate Tilting Wall Mount Bracket With Base Plate With Tilting Wall Mount Bracket Note that the triangle mark on the rear side of the camera should point to the same...

Page 20: ...ple of Wall Mount installation You can apply the instructions to Ceiling Desk Mount as well Ceiling Mount Desk Mount Wall Mount 1 Unscrew the four screws and remove the cover from the camera 2 Unscrew...

Page 21: ...the cables through the bottom of the Camera Case follow the steps below a Remove the Circle Plate on the bottom of the Camera Case You can simply loosen the Circle Plate using a coin Circle Plate Cam...

Page 22: ...the Base Plate to the ceiling wall desk Base Plate Wall If you want to install the camera to a wiring box you have to screw the Adapter Plate optional between the Base Plate and the Wiring Box Base P...

Page 23: ...Claw Plug Stopper Adjustment Ring s Cable Gland Cable Gland Screw Cap a Keep the supplied 6 Adjustment Rings for waterproofing Transparent x 5 1 mm thickness Black x 1 0 5 mm thickness b Remove the P...

Page 24: ...the image below to bundle the lose wires before inserting to the Cable Conduit e Tighten the Screw Cap all the way to the Adjustment Ring s f Due to the variable cable diameters for better waterproof...

Page 25: ...ied 2 desiccant bags inside the camera case Note It is highly recommended to replace the desiccant bags every time when you open the camera 10 Place and screw the camera module back to the camera case...

Page 26: ...a using the IP Utility IPU software included in the software CD Please connect the IP camera in the same LAN of your computer 1 Install and then start the IPU program the following IPU window appears...

Page 27: ...ng type the above live view window appears To change the mounting type please refer to 7 2 3 Mount Note 1 You might be required to install some add ons for viewing the camera feed If asked click Run A...

Page 28: ...ogin status displays Note 1 The default user ID is user1 and the default password is 11111111 2 If you select more than one camera that has the same user ID password you will be able to log in several...

Page 29: ...IP Address for example 172 17 0 145 Please also set up the Subnet Mask and Gateway Click the Apply Changes button to apply and save the settings To show the Subnet Mask and Gateway items on the title...

Page 30: ...follow the steps below 1 On the computer click Start Control Panel System and Security Action Center click Change User Account Control Settings the User Account Control Settings window appears Adjust...

Page 31: ...controls field select Prompt In the Include local directory path when uploading files to a server field select Enable Click OK 4 In the Internet Options window click the Advanced tab and then disable...

Page 32: ...onnection This is the most common connection in which the IP camera is connected to a router and allows multiple users on and off site to see the IP camera on a LAN WAN Internet The camera must be ass...

Page 33: ...ess this connection may require that you use DDNS for a reliable connection Please refer to 7 1 1 Network DDNS Settings Cat 5 Straight Through Cable High speed modem Internet One to One Connection Dir...

Page 34: ...to insert an SD SDHC card into the SD SDHC card slot on the camera see 5 2 Setting up the Playback Function For the tested card brands please refer to Appendix 3 Fisheye Click the Fisheye button to e...

Page 35: ...s or microphones should be connected to the camera directly or via the network To activate the Audio function the Enable Audio must be selected See Audio Settings in 7 2 1 Streaming and Audio Note tha...

Page 36: ...e audio video feed to the micro SD card on board the camera You can then click on the Playback button to open the Playback page and search for and play all such recordings that had been stored on the...

Page 37: ...ack is designed as a quick way to check recent recordings that were triggered by Events that were configured to Record to micro SD Card in the Event Management see 7 3 2 Event Note The Playback page i...

Page 38: ...hlight it its details will be displayed in the File Information area You can now click Play to play that specific file Pause Click to pause playing back Stop Click to stop playing back Snapshot Click...

Page 39: ...lot before powering on the camera 2 To remove the SD card Click the Remove button System Settings Storage Secure Digital Card when the camera is powered on the SD card information SD card is not mount...

Page 40: ...l Trigger Recording Event by clicking Event Settings Event 2 Give the event a name like Test 1 3 In the Event Triggered Type field click on Manual Trigger 4 Below this check Enable This Event Enable P...

Page 41: ...you selected the default period is 10 seconds 10 Click the Playback button to open the Playback page 11 There are different ways to search for recording files on the camera s micro SD card i e the Pla...

Page 42: ...recording from ARV format to AVI format 4 Ceiling Mount Click to enable the Ceiling Mount view modes on the right side bar Please refer to the View Mode Table below for more details 5 Desk Mount Click...

Page 43: ...ck the recording 18 Pause Click to pause the recording 19 Step Forward Click to display the next frame View Mode Table Ceiling Mount Fisheye View 1 fisheye view Single View 1 dewarped view Quad View 4...

Page 44: ...Fisheye button the Fisheye Settings page appears To switch to the Live View Window click to go to the General Settings page and then click The Fisheye Settings page is designed with two styles Dark a...

Page 45: ...your camera features the audio out cable Click to play the camera audio through the computer s speakers To activate the Audio function the Enable Audio must be selected See Audio Settings in 7 2 1 St...

Page 46: ...Window Move your mouse cursor over the Fisheye View window and then click to force the camera to aim the clicked position as the center of the image The centered on image will be displayed on the Sin...

Page 47: ...mera View Navigation Click and hold the mouse cursor and then drag the mouse to navigate The orange indicator on the Fisheye View will also be moved to indicate the position where you navigate on the...

Page 48: ...the boxes to select the positions for setting up the sequence 2 Click the Sequence button to start the function and the button will turn grey Click the button again to stop the function To start stop...

Page 49: ...e all EverFocus EPN series Fisheye Window Speed Dome Window Icon Name Descriptions Snapshot Click the Snapshot button to take a fisheye snapshot By default the snapshot will be saved at C EverFocus To...

Page 50: ...refore microphones with a built in amplifier and external power supply are required Setting Click to enter the general settings page see 7 General Settings ePTZ Click to display the PTZ control panel...

Page 51: ...ration Setting button the online setup wizard will display the setup instructions Follow the on screen instructions or the below setup steps to complete the calibration setting 1 To connect the speed...

Page 52: ...er window of the speed dome click the Calibrate button the fisheye window should be highlighted with a yellow frame 5 On the fisheye window find the target object you placed in the center of the speed...

Page 53: ...ct place to the center of the window The system will calibrate the images automatically every time when you click the Arrow buttons Click the Left Arrow button to move the speed dome window in order t...

Page 54: ...8 dewarped views Quad View 4 dewarped views 360 Degree 2 dewarped views 1 panoramic view 360 Dual 180 Degree Two 180 views Single View 1 dewarped view Desk Mount 9 Division 1 Fisheye view 8 dewarped...

Page 55: ...ouse anywhere to select a location Zoom in out Click to select a dewarped view the selected view will be highlighted with a yellow frame Click on the dewarped view to select a position and then scroll...

Page 56: ...e cursor on either of the 180 view and then drag the mouse to the left right to select a location The other 180 view will be moved accordingly Wall 180 Degree only for Wall mount One 180 view The Wall...

Page 57: ...be operated on this window Change dewarped view location Click to select a dewarped view the selected view will be highlighted with a yellow frame Click and hold the mouse cursor and then drag the mo...

Page 58: ...location Desk Mount Click and hold the mouse cursor and then drag the mouse to the left right to select a location Ceiling Wall Mount Click and hold the mouse cursor and then drag the mouse anywhere...

Page 59: ...u can set up the basic camera settings in the Basic tab To further set up comprehensive camera settings click the Advanced tab which includes all the settings to be configured The chapters below descr...

Page 60: ...EFN Series Fisheye IP Camera 54 7 1 System Settings 7 1 1 Network...

Page 61: ...for the other network cameras and PCs with unique IP addresses Static IP The user can manually set the Static IP address This type of address is stable and cannot change but the user has to make sure...

Page 62: ...e IP camera will automatically update the information to the DDNS to ensure it is always available for remote access Before enabling the following DDNS function user should have applied for a host nam...

Page 63: ...nly be set up in the Advanced tab Hypertext Transfer Protocol Secure HTTPS is a combination of the Hypertext Transfer Protocol and the SSL TLS protocol that provides encrypted communication and secure...

Page 64: ...change the address from http to https in the address bar and press Enter on the keyboard Some Security Alert dialogs will pop up Click OK or Yes to enable HTTPS Create Certificate Request You can app...

Page 65: ...in PEM format and paste it to the certificate request field on the Web page of the 3rd party certification authority such as Symantec VeriSign Wait for the certificate authority to issue an SSL TLS c...

Page 66: ...the date time Click Apply to save the setting NTP Enter the Network Time Protocol server if applicable The camera s time will be automatically adjusted by synchronizing with the NTP server Click Appl...

Page 67: ...ngle recording file exceeds the time you set the system will create a new file to save that data to Enable Overwrite Check the box for overwriting recording snapshot file when the disk storage capacit...

Page 68: ...the SD card is full SD Card Information If an SD card has been inserted to the card slot of the camera the SD card information will be displayed in this field Remove Click before removing the card fr...

Page 69: ...Live View Window and will not be displayed on the live view video images nor snapshots To change the foreground color of the text directly click on the box and then select a color Select a position wh...

Page 70: ...ge the title type a name in the Video Title column Enable Video OSD Check the box to enable displaying date time information on the live view video images Select the desired Date Time format Position...

Page 71: ...tream and SD card settings on this page Machine Name If required enter a new name for the machine This name will be visible in the Machine Name field of the IP Utility software which is included in th...

Page 72: ...in the Advanced tab This button should be used with caution Clicking this button will return all of the camera s settings including the IP address to the factory default values The camera will then h...

Page 73: ...grade process all event recording actions will be stopped Event recording actions will resume after the camera is rebooted 3 If the File Error Please re login warning message appears when upgrading th...

Page 74: ...mple up 21 28 represents the camera has been powered on for 21 hours and 28 minutes System Log Displayed the sequence number date time and event messages of the log event The log will display the last...

Page 75: ...d below the account list 2 Revise the account name password and description Select an authority level for the user account Supervisor Administrator The only difference between a supervisor and adminis...

Page 76: ...he user access to the live view page 3 Select Active or Disable to active or disable the user account 4 Check the Enable SD Card box to allow the user to access the SD card playback function 5 Click t...

Page 77: ...essing the camera The Allow option is only relevant if you ve set up at least one Deny item configured with Network or Range network rule from the Rule drop down list Rule Select a network rule and th...

Page 78: ...EFN Series Fisheye IP Camera 72 7 2 Camera Settings You can configure camera related settings such as video audio region of interest and privacy mask 7 2 1 Streaming and Audio...

Page 79: ...the Advanced tab If required select whether you want the stream to stream a Constant Bit Rate or a Variable Bit Rate and set the values of whichever option you choose Click Apply to apply the changes...

Page 80: ...the configured privacy mask 5 Click the Draw button and move the cursor on the left side live image 6 Move the cursor to the position where you want the mask rectangle to start and then click Move the...

Page 81: ...off even in nighttime Night Select to keep the camera in Night mode black and white images with IR LED on even in daytime Schedule Select to let the camera to switch to Day mode or Night mode IR LED o...

Page 82: ...e into consideration peak bringing out detail in bright areas or less into consideration average bringing out detail in shadows Manual Select this option to manually set up the IRIS Shutter Manual and...

Page 83: ...and return to the previous settings Noise Reduction NR This limits the amount of digital video noise that is usually found in any video stream and helps to reduce file size Select ON OFF to enable dis...

Page 84: ...le setting is only functional if you select Schedule from the D N Mode drop down list on the Camera setup page Select Night and then move the cursor on the desired time square click and drag the curso...

Page 85: ...Slide the bar to adjust the saturation White Balance Settings Select a mode that delivers the best image quality for the camera s light environment Auto Select to let the camera automatically adjust...

Page 86: ...tection event to automatically notify the users when an event occurs You can also set up a schedule to automatically record the videos when an event occurs 7 3 1 Event Wizard The Event Wizard allows u...

Page 87: ...eries Fisheye IP Camera 81 7 3 2 Event This function can only be set up in the Advanced tab Except the Event Wizard you can also configure the event settings along with the Recording Schedule on this...

Page 88: ...ou can set up the tamper duration time in the Event Trigger Settings field below Enable This Event Check the box to activate the event Enable Re trigger minimum interval between triggers xx second Che...

Page 89: ...l be edited Click the button to cancel the changes and return to the previous settings Event Trigger Settings Input 1 Trigger Type This function is only available if the camera features the alarm I O...

Page 90: ...el the changes and return to the previous settings Motion Settings Use this page to configure up to four areas in which motion will be detected When a motion is detected by the camera the motion detec...

Page 91: ...EFN Series Fisheye IP Camera 85 7 3 3 Notification This function can only be set up in the Advanced tab...

Page 92: ...h an image when events occur SSL Connection Check the box to enable the SSL function Enable this function means you can access the camera through the SSL protocol that provides communication security...

Page 93: ...ings Network Alarm Settings This function works with EverFocus CMS software The camera can send a network alarm signal when the event occurs to the CMS servers To establish the connection between the...

Page 94: ...can access camera live view or take a snapshot via your smart phone This page is designed for users to download the mobile app to your mobile phone by scanning the QR code MobileFocus for iPhone Mobil...

Page 95: ...sired model and then click the Log in icon The Log in dialog box appears 3 Type the Username and Password Click the OK button the Login status will display Note 1 The default user ID is user1 and the...

Page 96: ...ra 90 4 Click the Upgrade Firmware button a browsing window appears 5 Select the firmware file evb and then click Open The IPU will automatically upgrade the firmware The camera will reboot once the u...

Page 97: ...control Video overlay Event Trigger Motion Detection Tamper Detection Manual Trigger Notification Email notification upload video to FTP record video to remote PC Lens Lens 1 19mm fisheye lens with IR...

Page 98: ...ted card brands LAN PoE Cable RJ 45 Cable EFN3320c Only Alarm I O 4 pin terminal block 1 alarm input 1 alarm output Audio Input Line in 3 5mm stereo TRS pink Audio Line out 3 5mm stereo TRS green TV O...

Page 99: ...ideo to FTP record video to remote PC Lens Lens fisheye lens with IR corrected IRIS Fixed IRIS Day Night Electronic Day Night Video Video Compression H 264 MPEG 4 and M JPEG Resolution 1536 x 1536 128...

Page 100: ...nt event and external input Power 12 VDC input Video Test Out CVBS output General Power Source 12 VDC PoE IEEE802 3af Class 0 Max Power Consumption 12 VDC 3 9W Operating Temperature 40 C 60 C 40 F 140...

Page 101: ...ges pop up A When these error messages pop up follow the steps below to fix the problem 1 To enter the Registry Editor of your computer Click Start and type regedit in the Search Program and Files fie...

Page 102: ...ind the KeepAlive Timeout Dword by following the path HKEY_CURRENT_USER Sofware Microsoft Windows CurrentVersion Internet Settings 4 Double click KeepAlive Timeout and this window appears 5 Change the...

Page 103: ...ssage For Microsoft IE10 and above users you may have the above error message pop up when you click the Snapshot or Record button on the Live View window You can simply solve this problem by setting u...

Page 104: ...ed to work with EverFocus IP camera Brand ADATA Kingston Samsung SanDisk Transcend Card Capacity 64 GB 64 GB 64 GB 64 GB 64 GB Card Rate Level Class 10 Class 10 Class 10 Class 10 Class 10 ADATA Premie...

Page 105: ...jp info everfocus co jp EverFocus China Shanghai Room 403 Ruijin Business Center No 96 Zhaojiabang Road Luwan district Shanghai 200020 China TEL 86 21 6471 2229 6471 2291 FAX 86 21 6471 0566 www ever...

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