GUARANTEE TERMS & CONDITIONS
This product is guaranteed against faulty materials and manufacture for a period
of one year from the date of purchase. In the event of issues with the product
the customer shall return the product to the merchant or other retailer from
where the product was originally supplied. No site field support will be provided
for this product.
The Warranty is valid provided that:
1. The appliance has been installed by a competent person in accordance with the
installation, User instructions, all relevant Code of Practice, Regulations in force
at the time of installation and that all necessary controls and safety valves have
been fitted correctly.
2. The appliance has only been used for heating potable water.
3. The appliance has been maintained as detailed in the Installation and User
Instructions.
4. The product has been returned with proof of purchase.
Exclusions:
The inner container with integral heating element is not guaranteed against
excessive scale build-up.
The Warranty is void if:
1.
The appliance has been modified or tampered with in any way.
2. The appliance has been damaged by frost.
Should the product be faulty contact the technical support line and obtain a re-
turns number and identify which branch the product will be returned to. Return
the product to the brach along with the returns number.
This guarantee, in no way, affects the statutory rights of the
consumer
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