Eventide H7600, Operating Manual

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Eventide H7600 User Manual 145
1. Our dealers will assist, usually without charge during the warranty period, in:
a) determining whether there is a problem requiring return to the factory, and
b) alleviating user error or interconnection problems that may be preventing the unit
from operating to its full capability.
2. We are available for telephone consultation if the dealer is unable to assist.
3. If a part is found to be defective during the warranty period and you wish to replace it
yourself, we will normally ship the part immediately at no charge, provided your warranty registration
form is on file. We reserve the right to request that the defective part be returned to us.
Shipping within the 50 United States
You are responsible for getting the unit to our door at no cost to us. We cannot accept collect or
COD shipments.
We will return the unit to you prepaid, at our expense, using an expeditious shipping method,
normally United Parcel Service. In areas not served by UPS we will ship by US Mail.
If you are in a hurry and want us to use a premium shipping method (such as air express, next day air,
etc.), be sure you tell us and agree to pay shipping charges collect. If you specify a method that does
not permit collect or COD charges, remit sufficient funds to prepay shipping.
Shipping outside the 50 United States
If you purchased the unit from a dealer in your country, consult with the dealer before returning the
unit.
If you wish to return the unit to us, please note the following:
1. The unit must be prepaid to our door. This means that you are responsible for all
shipping charges, including customs brokerage and duties. When a unit is shipped to us it must be
cleared through United States Customs by an authorized broker. You must make arrangements for
this to be done. Normally, your freight forwarder has a branch in the United States which can handle
this transaction. We can arrange to clear incoming shipments for you. If you want our assistance, you
must notify us before shipping the unit for repair, giving full details of the shipment, and including a
minimum of $250.00 in US funds to cover the administrative and brokerage expenses. Any balance
will be applied to the repair charges or refunded. If a balance is due to us, we will request a further
prepayment.
2. All shipments will be returned to you collect. If this is impossible because of shipping
regulations or money is due us, we will request prepayment from you for the appropriate amount.
3. All funds must be in $US. Payment may be made by check drawn on any bank in the US,
or by telegraphic funds transfer to our bank. If you send US currency, be sure that it is sent by a
method you can trace, such as registered mail. If you wish to pay by Letter of Credit, be sure that it
affords sufficient time for work to be performed and the L/C negotiated, and that it is free from
restrictive conditions and documentation requirements.
4. We reserve the right to substitute freight carriers. Although we will attempt to honor your
request for a specific carrier, it is frequently necessary to select a substitute because of difficulties in
communication or scheduling.
This warranty gives you specific legal rights and you may also have other rights which vary from
location to location.
(c) 2006, Eventide, Inc.