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Limited Warranty
For Australian Consumers - CNP Brands Standard Warranty
For Australian Consumers - CNP Brands Standard Warranty - cont.
For a period of 90 days from the original purchase of this Product, Evenflo warrants
to the original end user (“Purchaser”) this Product (including any accessories) against
defects in material or workmanship. Evenflo’s sole obligation under this express
limited warranty shall be, at Evenflo’s option, to repair or replace any Product that
is determined to be defective by Evenflo and determined to be covered by this
warranty.
Repair or replacement as provided under this warranty is the exclusive remedy of
the Purchaser. Proof of purchase in the form of a receipted invoice or bill of sale
evidencing that the Product is within the warranty period must be presented to obtain
warranty service. This express limited warranty is extended by Evenflo ONLY to the
original Purchaser of the Product and is not assignable or transferable to subsequent
purchasers or end users of the Product. For warranty service, contact Evenflo’s
ParentLink Consumer Resource Center at (800) 233-5921 or
www.evenflo.com.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ON THIS PRODUCT IS HEREBY DISCLAIMED. EVENFLO SHALL NOT BE LIABLE
FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES
OF ANY KIND FOR BREACH OF THE EXPRESS LIMITED WARRANTY ON THIS
PRODUCT, OR ANY WARRANTY IMPLIED BY OPERATION OF LAW. OTHER THAN
THE EXPRESS LIMITED WARRANTY SET FORTH ABOVE, THERE ARE NO OTHER
WARRANTIES THAT ACCOMPANY THIS PRODUCT AND ANY ORAL, WRITTEN OR
ANY OTHER EXPRESS REPRESENTATION OF ANY KIND IS HEREBY DISCLAIMED.
1.4 CNP Brands agrees to repair or replace at CNP Brands cost, the product, and any accessory supplied
with the product, which is proven upon inspection by CNP Brands or a CNP Brands Authorised Service
Agent not to comply with either warranty contained in clause 1.3. Any decision to repair or replace a
product is to be made by CNP in its absolute discretion. The extent of any repair will be to rectify any
defect in workmanship and materials or to ensure that the product complies with the manufacturer’s
specifications.
1.5 To make a claim under this Standard Warranty you will need to:
a) Return the product within the Warranty Term to the place of purchase together with your proof of
purchase, where the retailer will provide you with assistance to make your claim; or
b) Contact CNP Brands Customer Care Centre on toll free 1300 667 137 during the Warranty Term to
register your claim and provide the details to enable CNP Brands to assess the claim.
1.6 You may also be required to make the product available to CNP Brands or a CNP Brands Authorised
Service Agent. If you are required to return the product to a CNP Brands Authorised Service Agent, CNP
Brands will provide details of the centre closest to you. Unless CNP Brands decides otherwise you are
responsible for any costs associated with returning the product to CNP Brands. The product will be at
your risk whilst in transit to and from the CNP Brands or CNP Brands Authorised Service Agent, unless
transported by CNP Brands or its agents.
1.7 In order for your claim to be processed you will need to provide to CNP Brands with an original proof
of purchase. For example an original retailer purchase receipt, bill of sale, invoice, lay-by docket, credit
card receipt or similar proof of purchase.
1.8 If CNP Brands decide to repair a product, this product may be replaced by refurbished products
of the same type rather than being repaired. Refurbished parts may be used to repair the product.
Replacement of the product or a part does not extend or restart the Warranty Term.
1.9 Exclusions
a) This Standard Warranty does not cover products purchased as an ex-display, without being checked
by CNP Brands or CNP Brands Authorised Service Agents.
b) This Standard Warranty does not cover faults or defects caused by:
i. Unsuitable, improper use or use not in accordance with the manufactures specifications;
ii. Incorrect installation or installation not in accordance with instructions provided;
iii. Normal wear and tear;
iv. Inadequate or complete lack of maintenance;
v. Chemical, electrochemical or electrical influences; or
vi. Harsh detergents or abrasive cleaners used on product finishes.
c) To the fullest extent permitted by law, CNP Brands excludes all liability for damage or injury to any
person, damage to any property, and any indirect consequential or other loss or damage.
To contact CNP Brands or, to find the nearest CNP Brands Authorised Service Agent, please contact
CNP Brands on 1300 667 137, email [email protected] or write to CNP Brands, P.O Box 8 Deer
Park Victoria 3023 Australia. Please also refer to our website www.cnpbrands.com.au.
1.1 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to
be of acceptable quality and the failure does not amount to a major failure.
1.2 In addition to the guarantees that cannot be excluded under the Australian Consumer Law described
in clause 1.1 and any other guarantee or warranty implied by law, when you purchase one of our products,
you will also have the peace of mind in knowing that your product is covered by CNP Brands Standard
Warranty. The Standard Warranty is provided by C.O. White Pty Ltd trading as CNP Brands (ABN 97
004 169 233) (“CNP Brands”). The terms and conditions of the Standard Warranty are further described
below.
1.3 Subject to clause 1.1 and the terms below, CNP Brands warrants that this CNP Brand product,
purchased by you in Australia or New Zealand:
a) is free from defects in workmanship and material, when the product is used for normal consumer
use for a period of
90 DAYS
from the date of purchase as evidenced by your proof of purchase
(“Warranty Term”); and
b) will, when the product is used for normal consumer use, comply with the manufacturer’s
specifications during the Warranty Term.
