background image

Help and error messages

Problem

Cause

Solution

Batteries do not have
enough power.

Replace batteries.

Heating
element
does not
warm up.

Is the boiler water
temperature O.K.?

Valve does not open,
is it calcifi ed after
the summer pause/
heating pause?

Adjust the temperature of
the boiler water. 

Remove the Comet 
Z-wave, move the valve 
back and forth per hand or 
with a tool.

Heating
element 
does
not cool
down.

Valve does not close
completely. It may be
that the closing point
of your valve seat has
shifted.

Adapt again (see 
“Adapting”) Move the
valve stem several times
by hand, it may be that
adaptation is impossible
because your valve is
calcifi ed or the seat
no longer performs its
function.

Pressure
piece falls
out (This 
can also 
cause an 
E1-error)

Due to an endless
thread the pressure
piece, which is situ-
ated at the bottom, 
can fall out if the 
device has not been 
affi xed on the
valve.

Put in the pressure
piece. Press the Button 
for 3 sec. 
The endless thread is
rotating now and fi xes
the pressure piece
again. Just install it to
the radiator and adapt
it once again.

E1-E3

Press the button for 3 seconds. The fault indication 
is deleted. The device moves to the mounting posi-
tion (display shows PREP or INST).

E1 No 

adaptation 

possible.
Comet Z-wave is not 
installed to the heater.

Is the installation OK?

Install Comet Z-Wave
to the heater. 

E2

Valve stroke is too
short.

Open and close the
valve several times
manually or replace the
batteries.

E3

Motor movement is
not possible.

Does the valve stem
move freely?

Technical details

Safety class 

IP20

Operating environment 

0 °C bis + 50 °C 

Operating voltage 

3V  (2x 1,5V AA/LR06 batteries)

Communication

Z-Wave bidirectional

radio frequency 

868,4 MHz

Dimensions (L x B x H)

88 mm x 55 mm x 65 mm

Open window recognition 

activated by an change in 

temperature of approx. 0.5°C 

within 1 minute

Measuring frequency 

Temperature measurement 

every minute

Control range 

6°C – 28°C

Implemented Z-Wave device class

Z-Wave device class

Implemented device class

General device 

thermostat

Specifi c device 

thermostat general V2

Supported command classes

Command class

Set

Read

Description

BASIC

YES

YES

Enables control 
of basic functions 
(ON/OFF)

BAT TERY

NO

YES

Shows the charge 
status of the battery 
as a percentage. 

MANUFACTURER
_SPECIFIC

NO

YES

Gives manufacturer 
information and pro-
duct information for 
the Comet Z-wave

NODE_
NAMING

YES

YES

Makes it possible 
to name the device 
and the place of 
installation  

SENSOR_
MULTILEVEL

NO

YES

Displays the tempera-
ture measured by the 
device

SWITCH_
MULTILEVEL

YES*

YES

Displays the degree 
of openness of the 
valve 0% equates to 
a closed valve, 
100% an open valve

THERMOSTAT
_MODE

YES

YES

Sets or displays the 
usage mode of the 
Comet Z-wave Availa-
ble modes
OFF Frost protection 
(device  main-
tains  6°C) Display 
shows „OFF“ HEAT 
Comfort temperature 
display shows HOUSE 
SYMBOL and set 
temperature ENERGY 
SAVE HEAT Economy 
temperature display 
shows OUT OF HOUSE 
SYMBOL and set 
temperature 
MANUFACTURER_
SPECIFIC enables 
direct control of the 
valve opening grade 
via SWITCH_MULTI-
LEVEL display shows 
REMO

THERMOSTAT_
SETPOINT

YES

YES

Sets or displays the 
required temperature

VERSION

NO

YES

Displays the product 
function and command 
classes

WAKEUP

YES

YES

Enables confi gura-
tion of the wake-up 
interval

*This function is only available if THERMOSTAT_MODE ahas 
been set to MANUFACTURER_SPECIFIC 

Eurotronic Technology GmbH

Südweg 1
36396 Steinau-Ulmbach
Telefon: 

+49  (0) 66 67 / 9 18 47-0

Servicehotline:  

+49 (0) 66 67 / 9 18 47-17

eMail: [email protected]
Web:  

www.eurotronic.org

Verp.-Nr. 900 000 X X X | Stand: 2015/10

www.eurotronic.org

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