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590 DRV Digital DC Drive Product Manual
5
Chapter 5 Troubleshooting
CONTACTING CUSTOMER SERVICE
If you have reviewed your installation and start up procedures and followed the troubleshooting guide but still cannot
solve a persistent problem, contact Eurotherm Drives Customer Service at (704) 588-3246. Make certain you have the
following information available before calling:
Information
Source
Catalog number, revision number, serial number
590 DRV Serial Number Label
(located on the left side of the drive heatsink base);
Horsepower, armature current and voltage,
Motor Nameplate
field current and voltage, full speed;
Voltage per 1000 RPM (analog device),
Speed Feedback Device Nameplate
counts per revolution (digital device);
Applications Information
System Drawings.
Also, make certain to have information available on your particular application and the operating environment. When
you are in contact with our service department, describe the problem in detail, the steps you have taken to rectify it
and the results of your efforts.
Summary of Contents for 590 DRV Digital
Page 2: ......
Page 16: ...1 4 Chapter 1 Introduction 1 590 DRV Digital DC Drive Product Manual ...
Page 22: ...2 6 2 Chapter 2 Identification 590 DRV Digital DC Drive Product Manual ...
Page 45: ...Figure 3 20 Wiring Circuit Diagram for 590 DRV Digital Drive ...
Page 77: ...5 22 5 590 DRV Digital DC Drive Product Manual Chapter 5 Troubleshooting ...
Page 103: ...App A 18 A Appendix A Technical Description 590 DRV Digital DC Drive Product Manual ...
Page 107: ...B Appendix B Using the Man Machine Interface App B 4 590 DRV Digital DC Drive Product Manual ...
Page 149: ...Appendix C Setup Parameters 590 DRV Digital DC Drive Product Manual App C 42 C ...
Page 173: ...Appendix D I O Configuration System Menu App D 24 D 590 DRV Digital DC Drive Product Manual ...
Page 174: ...Figure D 20 590 DRV Digital DC Drive Software Block Diagram t t t t ...
Page 202: ...App F 18 Appendix F Spare Parts List 590 DRV Digital DC Drive Product Manual F ...
Page 208: ...Appendix G RS232 System Port P3 590 DRV Digital DC Drive Product Manual App G 6 G ...
Page 250: ...Appendix J Parameter List by Menu App J 8 J 590 DRV Digital DC Drive Product Manual ...
Page 258: ...Appendix K Parameter List by Parameter Name 590 DRV Digtial DC Drive Product Manual App K 8 K ...