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The touch controls
are unresponsive.
The controls are locked.
Unlock the controls. See
section
‘Using your induction cooktop’
for instructions.
The touch controls
are difficult to
operate.
There may be a slight film
of
water over the controls or
you
may be using the tip of
your
finger when touching the
controls.
Make sure the touch control
area is dry and use the ball of
your finger when touching the
controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive
scourer or
cleaning products being
used.
Use cookware with flat and
smooth bases. See ‘Choosing
the right cookware’.
See ‘Care and cleaning’.
Some pans make
crackling or
clicking noises.
This may be caused by the
construction of your
cookware
(layers of different metals
vibrating differently).
This is normal for cookware
and
does not indicate a fault.
The induction hob
makes a low
humming noise
when used on
a high heat
setting.
This is caused by the
technology
of induction cooking.
This is normal, but the noise
should quieten down or
disappear completely when
you decrease the heat setting.
Fan noise coming
from the induction
hob.
A cooling fan built into
your
induction hob has come on
to
prevent the electronics
from
overheating. It may
continue to
run even after you’ve
turned the
induction hob off.
This is normal and needs no
action. Do not switch the power
to the induction hob off at the
wall while the fan is running.
