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After Sales Support

 (AU) 1300 886 649  (NZ) 0800 836 761  |       [email protected]

Important Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE 

Read this manual thoroughly before installing the appliance and using it.

 

The 

manual contains many important safety statements concerning use of this 
appliance. Always read and observe all safety statements. They reduce the 
risk of fire, electric shock and injury when correctly adhered to. 
Keep the manual in a safe place for future reference

along with any warranty 

information, your purchase receipt and the original packaging. If you sell or 
transfer ownership of this product, pass these instructions on to the next 
owner. 

Always follow basic safety precautions and accident prevention 

measures when using an electrical appliance, including the following:

 

Electrical safety and cord handling

• Voltage: 

Make sure your electrical voltage and circuit frequency 

correspond to those indicated on the appliance rating plate. 

• Wiring system: 

Before installing the air conditioner, check the capacity 

of your wiring and power outlet. The air conditioner must be earthed 
(grounded) to prevent danger of electric shock. Ensure your outlet socket 
is properly earthed. The power outlet should be used exclusively for the air 
conditioner. Do not use it with other appliances. 

• Power connection: 

To avoid the risk of electric shock or fire, insert the 

power plug correctly and securely into the socket. Check and ensure that 
the socket is suitable for the plug, otherwise have the socket changed. Do 
not alter the plug. Keep the power plug clean. 

• No extension cord: 

Do not use the unit with an extension cord or adaptor.

• Power cord: 

Do not bend, tug or compress the power cord as this could 

damage it. A damaged power cord can cause electric shock or fire.

• Damaged cord:

 If the supply cord is damaged, it must be replaced by the 

manufacturer, its service agent or similarly qualified persons in order to 
avoid a hazard. Contact our after sales support centre for advice.

• Do not disconnect during use

: Pulling out the plug to switch off the 

appliance when it is in operation could create a spark and cause a fire.

• Disconnect when not in use: 

Ensure that the unit is switched off and 

disconnected from the power supply when it will remain inoperative for 
a long period and before cleaning or maintenance. Grip the plug when 
disconnecting, do not pull the cord. 

Summary of Contents for EUR-5000WAC

Page 1: ...Model EUR 5000WAC 1 6kW Window Wall Air Conditioner AFTER SALES SUPPORT AU 1300 886 649 NZ 0800 836 761 INSTRUCTION MANUAL E209 ...

Page 2: ...300 886 649 NZ 0800 836 761 info tempo org Contents Page Important Safety Instructions 3 Product Overview 6 Getting Started 8 Installation 9 Operating Instructions 13 FAQs and Troubleshooting Guide 15 Other Useful Information 16 ...

Page 3: ... The air conditioner must be earthed grounded to prevent danger of electric shock Ensure your outlet socket is properly earthed The power outlet should be used exclusively for the air conditioner Do not use it with other appliances Power connection To avoid the risk of electric shock or fire insert the power plug correctly and securely into the socket Check and ensure that the socket is suitable f...

Page 4: ...abilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children Supervise children to ensure they do not play with the appliance Air filter Always use the air conditioner with the air filter mounted Using it without air filter could cause an excessive accumulation of dust or waste...

Page 5: ...r refrigerant leaks when moving the air conditioner Cleaning servicing and repair Disconnect before cleaning Before carrying out any cleaning or maintenance make sure the unit is disconnected from the mains electricity supply Repair Only have the unit repaired by an authorised service centre Incorrect repair could expose you to the risk of electric shock fire or injury Prolonged use of the unit in...

Page 6: ...fo tempo org Front cover to be installed Air inlet grille indoor Cabinet Air outlet grille indoor Air inlet grille outdoor Vent lever not included Control panel Air filter Window air conditioner Product Overview Fig 1 Control panel Remote control Fig 2 Fig 3 ...

Page 7: ...nce purposes only They are not necessarily pictured to scale Scope of delivery A Window air conditioner Refer to the product overview opposite for an illustration of all parts B Remote control Refer to the product overview opposite for an illustration C Other inclusions as pictured in Fig 4 below 1 Drainage mouth 2 Drainage stopper 3 Sealing gasket 4 Assembly screws 5 AAA batteries 6 Drain tray 1 ...

Page 8: ...e for visual damage Do not use the appliance if anything appears to be damaged or not working properly In case of damage contact our after sales support centre using the details at the bottom of the page Documentation Make sure you have read and understood all instructions and warnings in this manual Refer to the product overview on pages 6 7 to familiarise yourself with the product and identify a...

Page 9: ...g the following instructions contact a qualified electrician Check the available power supply and resolve any wiring problems before installing and operating this unit For your safety and protection this unit is grounded through the power cord when plugged into a matching wall outlet If you are not sure whether your wall outlet is properly grounded earthed please consult a qualified electrician Th...

Page 10: ...illes must not be obstructed the air should be able to blow all over the room CAUTION Do not install the air conditioner near sources of heat Do not install the air conditioner in an area where flammable gas leaks are a possibility The appliance was tested at an external static pressure range of 0 5Pa Fig 7 less than 210mm less than 210mm more than 55mm Wall thickness is less than 210mm less than ...

Page 11: ...rough an opening either at the bottom of the unit or at the back 4 a Bottom drainage To drain the condensation water through the bottom of the unit attach the supplied drainage tray to the underside of the unit using the four screws supplied For this method you need to block the drainage hole at the back using the supplied drainage stopper Fig 10 4 b Back drainage Attach the sealing ring to the dr...

Page 12: ...a solid frame from below Fig 14 or a hanger from a solid overhead support 7 Carefully slide the unit back into the cabinet Fig 15 and secure it with the screws you removed earlier 8 Attach the front panel to the unit using two of the mounting screws Fig 16 9 Install the air filter to the front air inlet grille and attach the grille to the front of the unit Fig 17 Fig 16 Fig 14 external support fra...

Page 13: ...r outlet grille Press the TIMER button first and then use the UP DOWN buttons to set or cancel timer operation Timer setting range is 0 to 24 hours When the unit is in operation you can set an OFF TIMER Once this is set the LED will show the remaining time for 10 seconds and then display the set temperature When the unit is off you can set an ON TIMER Once this is set the LED will show the remaini...

Page 14: ...e batteries See page 17 for details Do not leave the remote control exposed to sunlight or very bright light as this will decrease its sensitivity Do not leave it in very hot or humid conditions Do not drop apply shock or step on the remote control Do not spill water on it Remove the batteries if you do not intend to use the remote control for a while Operating Instructions Cont Control panel indi...

Page 15: ...cles The remote control batteries may be flat insert new ones Strange noise With varying temperatures parts of the unit expand and contract which can make a noise this is not a problem and no cause for concern Strange odour Check and ensure that the air filter is clean The air conditioner does not cool efficiently Check and ensure the air filter is clean and correctly installed If the unit is expo...

Page 16: ...lle Fig 18 and pull out the air filter Wash the air filter under running water or with water and a mild detergent if required then rinse it with clean water and let it air dry When the filter is completely dry reinstall it and close the front cover Replacement air filters are available from our after sales support centre See page 18 for how to purchase one Other Useful Information Fig 18 CAUTION S...

Page 17: ... brush or the brush attachment of a vacuum cleaner Handle with care when cleaning the appliance Do not damage the fins Remove the batteries from the remote control before storage and if the appliance is not going to be used for a longer period of time Battery precautions Only use fresh batteries of the required size and type Do not mix old and new or different types of battery Insert the batteries...

Page 18: ...damaged do not attempt to repair it yourself Do not disassemble or modify the appliance If it requires repair or service contact our after sales support centre to arrange for examination or repair of the product Our after sales support centre stocks the following spare parts for the air condi tioner To purchase a part call us on 1300 886 649 or email us at info tempo org Air exhaust rod Display PC...

Page 19: ... IPX4 Dimensions mm W470 x D501 x H356 Operation temperatures 16 31 C Room size suitability 8 11 m2 Responsible disposal Packaging materials are recyclable Please dispose them responsibly for recycling At the end of its working life do not throw this appliance out with your household rubbish Electrical and electronic products contain substances that can have a detrimental effect on the environment...

Page 20: ...oduct does not work If you encounter problems with this product or if it fails to perform to your expectations make sure to contact our After Sales Support Centre on AU 1300 886 649 or NZ 0800 836 761 for advice Distributed by Tempo Aust Pty Ltd ABN 70 106 100 252 PO BOX 6056 Frenchs Forest Australia NSW 2086 Customer Helpline AU 1300 886 649 NZ 0800 836 761 Email info tempo org IM Version No V1 1...

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