Euromaid WM7, Manual, Page: 11 / 20

11 - EN
8 Solution suggestions for problems
Cause Explanation / Suggestion
Programme cannot be started or selected.
Machine may have switched to self protection
mode due to an infrastructure problem (such as
line voltage, water pressure, etc.).
Bring your machine to factory settings by turning
the Programme selection knob. (see, Ending the
Programme through Cancelling)
Water in the machine.
There may be some water in your machine
when you receive it. This is from the quality
control process and is normal.
It is not harmful to your machine.
There is water coming from the bottom of the machine.
There might be problems with hoses or the
pump filter.
- Make sure that the seals of the water inlet hoses are
securely fitted.
- Tightly attach the drain hose to the tap.
- Make sure that the pump filter is completely closed.
Machine does not fill with water
- Tap may be turned off.
- Water inlet hose might be bent.
- Water inlet filter might be clogged.
- The loading door may be ajar.
- Open the inlet water taps fully.
- Flatten the water intake hose.
- Clean the water intake filter.
- Close the loading door.
Machine does not discharge water.
- Water outlet hose might be clogged or
twisted.
- Pump filter may be clogged.
- Clean or flatten the hose.
- Clean the pump filter.
Machine vibrates or shakes.
- Machine feet might not be adjusted.
- Transportation safety bolts might have not
been removed.
- There may be a small amount of laundry in the
machine.
- The machine may be overloaded or the
clothes may be distributed unevenly.
- There machine might be touching a solid
surface.
- Adjust the machine feet.
- Remove the transportation safety bolts.
- Add more laundry to the machine.
- Reduce the amount of laundry in the machine or
balance the load by hand.
- Ensure that nothing touches the machine.
Machine stops shortly after the Programme starts.
Machine can stop temporarily due to low
voltage.
It will resume operating when the voltage is back to
the normal level.
The water being taken in is directly discharged.
Improper position of the drain hose.
Connect the water draining hose as described in the
operation manual.
No water can be seen in the machine during washing.
This is not a problem. The water level is not
visible from the outside of the machine.
The door is jammed.
- Water level might be above the lower level of
the door.
- Machine might be heating up the water or it
may be at the spinning cycle.
- Due to an electrical mechanism, the door
can only be opened a few minutes after the
Programme has stopped.
- Run either the “Pump” or “Spin” Programme.
- Wait until the process is over.
- Wait until the process is over.