46
47
Voice Prompt
Cause and Solution
Error 7: Wheel
suspended. Please move
the device to a new
position
Wheels may be suspended in air. Move the device
to a flat surface and a new position close to the
original position then try again.
Error 8: Low battery,
shutting down device.
Please charge your
device
Low Battery; system will shut down. Charge the
device and try again.
Error 9: Magnetic
Boundary Strip detected.
Move device to a
different area
Device is too close to a strong magnetic field or
strip. Move the device to a different area and try
again.
Error 10: Path Tracking
Sensor needs cleaning
Path tracking sensor is blocked by dust and
requires cleaning.
Error 21: Charging Base
blocked by surrounding
obstacles
Charging base is blocked by obstacles, clear any
obstacles around the charging base and try again.
Error S1: Battery Error.
Refer to Owner's Manual
or App for help
- Open the battery compartment and check
whether the battery is connected and restart the
device
- Battery Temperature may be too high or
low; wait until the battery falls to normal
temperatures before usage (0 ° ~ 40 ° C/C 32 ° F
to 104 ° F)
- If the issue persists, contact customer support
for help
Error S2: Wheel Module
Error. Refer to Owner's
Manual or App for help
- Check whether the wheels are stuck or dust is
trapped inside before restarting the device
- If the issue persists, contact customer support
for help
Error S3: Side Brush
Error. Refer to Owner's
Manual or App for help
- Check whether the side brush is stuck in an
unknown object before restarting the device
- If the issue persists, contact customer support
for help
Error S4: Suction Fan
Error. Refer to Owner's
Manual or App for help
- Check whether the fan blades are stuck in an
unknown object before restarting the device
- Clean the dust collector and filter before
restarting the device
- If the issue persists, contact customer support
for help
Voice Prompt
Cause and Solution
Error S5: Rolling Brush
Error. Refer to Owner's
Manual or App for help
- Remove and clean the roller brush, roller brush
connection, roller brush cover and suction inlet
before restarting the device
- If the issue persists, contact customer support
for help
Error S8: Path Tracking
Sensor Error. Refer to
Owner's Manual or App
for help
- Check and clean the path tracking sensor for
unknown objects before restarting the device
- If the issue persists, contact customer support
for help
Specifications
Input
19 V 0.6 A
Battery Voltage
14.4 V
Power Consumption
40 W
Battery Type
14.4 V
Li-ion 2600 mAh
Dust Collector Capacity
450ml
Water Tank
130ml
Cleaning Time
Max. 100 mins
Charging Time
300 - 360 mins
Input
19 V 0.6 A
Output
19 V 0.6 A
