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Warranty Information

Terms & Policy

Etekcity warrants all products to be of the highest quality in material, 
craftsmanship, and service, effective from the date of purchase to the 
end of the warranty period.

Etekcity will replace any product found to be defective due to 
manufacturer flaws based on eligibility. Refunds are available within 
the first 30 days of purchase. Refunds are only available to the original 
purchaser of the product. This warranty extends only to personal use 
and does not extend to any product that has been used for commercial, 
rental, or any other use in which the product is not intended for. There 
are no warranties other than the warranties expressly set forth with 
each product.

This warranty is non-transferrable. Etekcity is not responsible in any 
way for any damages, losses, or inconveniences caused by equipment 
failure by user negligence, abuse, or use noncompliant with the user 
manual or any additional safety, use, or warnings included in the 
product packaging and manual.

This warranty does not apply to the following:

•  Damage due to abuse, accident, alteration, misuse, tampering, 

or vandalism.

•  Improper or inadequate maintenance. 
•  Damage in return transit.
•  Unsupervised use by children under 18 years of age.

Etekcity and its subsidiaries assume no liability for damage caused 
by the use of the product other than for its intended use or as 
instructed in the user manual. Some states do not allow this exclusion 
or limitation of incidental or consequential losses so the foregoing 
disclaimer may not apply to you. This warranty gives you specific 
legal rights and you may also have other rights which may vary from 
state to state.

ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE 
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.

Additional 1-Year Warranty

You can extend your 1-year warranty by an additional year. Log onto 

www.etekcity.com/warranty

 and enter your order number (for 

example, from Amazon or Houzz) to register your new product for 
the extended warranty.

If you are unable to provide the order number for your product, 
please type a short note in the order number field along with the date 
you received your product.

Defective Products & Returns

If your product proves defective within the specified warranty 
period, please contact Customer Support via 

[email protected]

 

with your order number. 

DO NOT

 dispose of your product before 

contacting us. Once Customer Support has approved your request, 
please return the unit with a copy of the invoice or your order 
number.

Product Name

Smart Fitness Scale

Model Number

ESF00 

Default Warranty Period

1 year

For your own reference, we strongly recommend that you record 

your order number and date of purchase.

Order Number

Date of Purchase

Summary of Contents for ESF00

Page 1: ...1 Questions or Concerns support etekcity com 855 686 3835 Smart Fitness Scale Model No ESF00 ...

Page 2: ... have any questions or concerns please reach out to our helpful Customer Support Team at support etekcity com We hope you enjoy your new scale BECOME AN ETEKCITIZEN Get exclusive deals giveaways and product registration Better products for better living Find us at etekcity com ...

Page 3: ...Delete Device Maintenance Recalibrating the Scale Cleaning the Scale Replacing the Batteries Troubleshooting Warranty Information Customer Support 3 3 4 5 6 7 8 9 9 10 14 14 17 18 19 21 22 23 25 26 26 26 27 28 30 31 Smart Fitness Scale 1 5V AAA Batteries Pre Installed User Manual 1 x 4 x 1 x Specifications Package Contents Weight Capacity 400 lb 180 kg Graduation 0 1 lb 0 05 kg Weight Units lb kg ...

Page 4: ...scale Do not stand on the edge of the scale or jump on the scale Avoid standing on the scale for a long period of time or when not weighing yourself Do not overload the scale Maximum weight capacity is 400 lb 180 kg Keep the scale in a cool area with low humidity Keep the scale away from heat sources such as ovens or heaters Avoid temperature fluctuations Store the scale in a horizontal position n...

Page 5: ...5 Function Diagram A Weighing Platform B Display C Anti Skid Padding D Unit Conversion Button E Battery Compartment A B C TOP UNDERSIDE D E ...

Page 6: ...Indicator C Units D Weight Measurement E Fat Muscle Water Bone BMR Measurement F BMI Label G BMI Measurement H BMI Tooltips A B D C F G E H lb Fat Muscle Water Bone BMR kg Kcal BMI Note If the scale is not connected to Bluetooth only weight will be displayed ...

Page 7: ...e included AAA batteries from the scale 2 Remove the plastic wrap from all 4 batteries OPEN CLOSE 3 Replace the batteries Follow the guidelines in the battery compartment to match the and terminals Figure 1 2 Figure 1 2 Figure 1 1 1 5v AAA 1 5v AAA 1 5v AAA 1 5v AAA 1 5V AAA 1 5V AAA 1 5V AAA 1 5V AAA ...

Page 8: ...id users you must select Allow to use VeSync Note Due to app updates and improvements the contents of this manual may change without notice The VeSync app user interfaces may appear slightly different 2 Open the VeSync app If you have an existing account tap Log In to sign in to your account If not tap Sign Up to create a new account ...

Page 9: ...ur weight 3 Keep standing on the scale until the digits on the screen flash 3 times showing your final measurement Figure 2 2 Note If you are pregnant scale measurements will not be accurate Note Press the unit conversion button on the underside of the scale to change units from pounds lb to kilograms kg Weighing without the VeSync App Figure 2 1 Figure 2 1 ...

Page 10: ...10 1 Tap Weighing with the VeSync App Pairing the Scale with VeSync 2 Tap Scales 1 2 ...

Page 11: ...11 3 Select Etekcity Fitness Scale ESF00 4 Make sure your phone s Bluetooth is on in your phone settings Tap Connect 3 4 ...

Page 12: ...ill take a moment to scan for devices Tap Etekcity Fitness Scale to connect 6 If the connection succeeded go to step 9 If the connection failed tap Why couldn t I connect to my device at the bottom of the screen 5 6 ...

Page 13: ...reen 8 Then tap Search Again 9 Give your smart scale a unique name or simply use the default name Note You can change the name and picture at any time in Device Settings If you are a new user you will need to enter physical information so the scale can calculate body metrics 8 9 7 ...

Page 14: ...14 Using the App Weight Measurement 1 On the My Home screen tap on the name of your smart scale 1 ...

Page 15: ...asurements will appear in the VeSync app 3 The app may ask whether you just measured your weight Tap Yes to confirm or tap Other Users for more options Note If you see a series of zeroes on the scale display the scale is measuring your body fat and sending measurements to the VeSync app 2 3 ...

Page 16: ...e of the following A Add or Switch Users see page 17 B More Measurements see page 18 C Data Graphs see page 19 D Device Settings see page 21 Note If you re wearing shoes the app will only show weight and BMI A B C D ...

Page 17: ...user by tapping on the profile picture or tap to add a new user Note The smart scale can only track up to 8 users If you need to add another delete an existing user first see Edit Member page 24 Add or Switch Users ...

Page 18: ...18 Scroll down for a comprehensive analysis of the 12 health metrics that the scale tracks Tap on any of the health metrics for more information More Measurements ...

Page 19: ...19 Data Graphs 1 Tap Data Graphs 2 You can view daily weekly or monthly progress Tap to view your weighing history 4 2 ...

Page 20: ...20 3 Tap on any entry to see more information 4 View the 12 health metrics that the scale tracks Tap on any of the health metrics for more information Note To delete swipe left on an entry 4 3 ...

Page 21: ...on your VeSync account Device Settings 1 Tap in the upper right corner 2 In Device Settings you can customize the following scale settings A Device Name B Icon C Weight Unit see page 22 D Members see page 23 E Connect to Fitbit F Connect to Apple Health G Delete Device see page 25 G A B C D E F ...

Page 22: ...22 Weight Unit 1 Tap to choose the weight unit Note If you change the weight unit in the app the smart scale will change to match 1 ...

Page 23: ...23 Members Add Member 1 Tap Add 2 Enter member information 3 Tap to save 1 2 3 ...

Page 24: ...the member profile tap in the upper right corner 1 3 2 Note You cannot delete the first member profile created on your VeSync account except by deleting your VeSync account You can still delete any individual weigh in see page 25 Once a member is deleted there is no way to retrieve deleted information ...

Page 25: ...25 1 Tap Delete Device to delete the scale from your VeSync app 1 Delete Device ...

Page 26: ...oot until digits appear on the display Figure 3 1 Then step off 3 The scale will show while calibrating then when complete Figure 3 2 Use a slightly damp cloth to clean the surface of the scale followed by a soft dry cloth to wipe away the remaining moisture Do not use chemical or abrasive cleaning agents to clean the scale Recalibrating the Scale Cleaning the Scale Figure 3 1 Figure 3 2 ...

Page 27: ...atteries and dispose of them properly Replacing the Batteries Figure 4 1 Figure 4 2 OPEN CLOSE 3 Install 4 new 1 5V AAA batteries Follow the guidelines in the battery compartment to match the and terminals Figure 4 2 4 After closing the battery compartment recalibrate the scale 1 5v AAA 1 5v AAA 1 5v AAA 1 5v AAA 1 5V AAA 1 5V AAA 1 5V AAA 1 5V AAA ...

Page 28: ...28 Troubleshooting Wireless Connection Change Battery Overload Calibrating No Wireless Connection lb kg lb kg Display Messages ...

Page 29: ...ake sure your scale and phone are within 30 ft 10 m of each other Make sure the scale is not currently connected to any other phone or app 4 Why is my body fat not measured when weighing in Step on the scale with dry bare feet Make sure your feet are on the scale s conductive areas Figure 5 1 Make sure Bluetooth is turned on Enter your physical information into the VeSync app Note If the scale has...

Page 30: ...liability for damage caused by the use of the product other than for its intended use or as instructed in the user manual Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you This warranty gives you specific legal rights and you may also have other rights which may vary from state to state ALL EXPRESSED AND IMP...

Page 31: ...pful Customer Support Team Your satisfaction is our goal Customer Support Etekcity Corporation 1202 N Miller St Suite A Anaheim CA 92806 Email support etekcity com Toll Free 855 686 3835 Support Hours Monday Friday 9 00 am 5 00 pm PST PDT Please have your invoice and order number ready before contacting Customer Support ...

Page 32: ...Connect with us Etekcity Building on better living v01 03 ...

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